PatientPop

PatientPop

Online practice marketing platform for healthcare providers

4.4/5 (82 opiniones)

Información general sobre PatientPop

PatientPop is a unique, all-in-one platform that combines the online marketing of healthcare services with medical practice management. The solution promises to grow practice operations and widen outreach by increasing the online visibility of practice surgeries and general practitioner services to attract new patients. PatientPop promises to help healthcare providers thrive in a modern, digital market space by not only aiding patient acquisition but also patient retention through greater engagement. PatientPop's dashboard-based front office management system automates typically manual administrative tasks, and streamlines the booking process to provide appointment requests and scheduling. Both patients and practitioners can leverage the same timetable, calendar-based system with PatientPop syncing bookings with the practice.

In addition to marketing a healthcare business at the top of search engine and social media networks, the system also issues appointment reminders to patients. Following a consultation, PatientPop automatically issues emails requesting service feedback to drive continual practice improvement, along with subsequent email invites to book periodic follow-up appointments.

Precio

A partir de
550,00 US$/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

Inglés

Reseñas de PatientPop

Calificación general
4.4/5
89% reseñas positivas
55
Excelente
18
Muy bien
3
Media
1
Mediocre
5
Horrible
Harold A.
Traducir con Google

Perfect product if you want a hands-off approach to your web presence.

Software usado A diario durante Más de dos años
Revisado el 7/9/2018
Fuente de la reseña: Capterra

First Year 8/10
Second Year 6/10
Third Year 4/10

Ideal for someone that wants a "Hands Off" service to pick up some new patients.

Puntos a favor

The look of the final product is quite impressive and patients frequently complement us about this as a practice gateway.

The support staff in the initial phase of setting up our service was truly exceptional and quite responsive, I think the initial phase took two months or so. Since that time the support representative that has been assigned to our account has functioned at a very high level regardless of who was actually doing the job that month. My rep is responsive to request normally in hours if not a day - the staff is limited by what the company will allow them to do however.

The ability to actually judge whether a form of advertisement or promotion is actually contributing to your bottom line patient numbers is essential. The software provides you with some data but of course you can actually look at your real numbers of patients that you see and follow your billing to judge whether you're getting what you paid for in terms of return on investment.

Puntos en contra

Despite the positive response that we initially felt having started the service a few things became evident over the first year (we are now in our third year using the service).

The fee that you pay to get started with the service is certainly a loss leader for the company, however over time once your website is set up and the secondary review sites are established there is very little intervention on the part of the company. I would rather pay for the service up front for the hours spent setting it up and then pay for the actual amount of what maintenance cost. By the time you get to year 2 - the annual fee being charged is excessive.

The templates that they use to communicate with our patients are not flexible, you're forced to accept their cookie-cutter response to your patients! For over 30 months we have made the same request to have control over the information that is communicated to our patients - reflect what we want to say. This is not an option with the service and is something would not be hard to fix if they valued your business. I find this a fatal flaw in PatientPop and this will be the primary reason for terminating our relationship.

They promote increased ranking results but the Keywords are not actual Hot Keywords your patients would search - so you get lots of #1 in search results but the actual search that got the high result is one that very few if any potential patients would use in your geopraphic area.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

3.0/10
Revisor verificado
Traducir con Google

WEB PRESENCE

Software usado A diario durante Más de dos años
Revisado el 21/8/2018
Fuente de la reseña: Capterra

My experience with PatientPop has been very positive. Implementation was well organized and efficiently managed. Since launching our new web presence with PatientPop we have seen a 40% increase in appointment volume above what we were seeing prior to PatientPop's services. PatientPop has consistently followed-up to make sure all of our account needs are covered. We are very pleased with the service they have provided

Puntos a favor

The ease of the implementation process, the integration for scheduling, multifaceted functions in many areas. The ability to send patients appointment reminders and other communications, the constant SEO monitoring and unbelievable results of our new web presence.

Puntos en contra

The amount of phone calls generated from the optimization of our web presence! We had to actually stop direct calls from the web and direct them to dedicated phone line

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Tonya Z.
Traducir con Google

Patient Pop far exceeded my expectations and I look forward to more applications from them!

Software usado A diario durante Más de un año
Revisado el 10/8/2017
Fuente de la reseña: Capterra

An overall increase in patient satisfaction and reviews along with significant increase in visits and views to our site and positive feedback in our community. They offer the best resources for top engine search reviews and handle all the social media and internet sites that propel our exposure and popularity.

Puntos a favor

The positive patient results and amount of scheduled visits. Seamless and professional look and functionality of the platform are the best out there! The customer service is exceptional and all employees are top notch and on top of their game,

Puntos en contra

That they haven't created more ways to Integrate fully and create a platform for patient check in and forms to transition over. If they can do this I would have no need for any other platform. They definitely have a nitch for making the digital Medical Office profitable and functional.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Nathaniel M.
Traducir con Google

Has been a great experience!

Software usado A diario durante Más de dos años
Revisado el 22/8/2017
Fuente de la reseña: Capterra

Everything for a small starting practice; scheduler, website and on line support.

Puntos a favor

It can do a variety of applications and the metrics page is very awesome!and patient data is very easy to use.

Puntos en contra

Only one suggestion: for the provider calendar, it would be nice to scroll ahead by the month versus advancing week by week. For example, if you need to book 3 or 6 months out, you would need to click the week advance link 12 or 24 times respectively.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Kambiz S.
Traducir con Google

Long time client, amazing experience

Software usado A diario durante Más de dos años
Revisado el 15/8/2017
Fuente de la reseña: Capterra

Our office flow has become more efficient and automated thanks to Patient Pop and their platform.

Puntos a favor

the software has freed up staff time and allowed us to focus on patients in the office. Love the review option, booking online option, and patient appointment reminders. We also constantly get compliments on our website design :)

Puntos en contra

We are waiting for the Patient Pop platform to integrate fully with our calendar and scheduling system.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de PatientPop

A partir de
550,00 US$/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

Funciones de PatientPop

  • Conformidad con la ley HIPAA
  • Facturación
  • Gestión de calendarios
  • Gestión de citas
  • Panel de actividades
  • Portal de autoservicio
  • Recordatorios automáticos

  • Almacenamiento de documentos
  • Creación de diagramas
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Gestión de documentos
  • Gestión de expedientes
  • Gestión de flujos de trabajo
  • Gestión de la conformidad
  • Gestión de reclamaciones
  • Modelos personalizables
  • Notificaciones automáticas
  • Portal de clientes
  • Programación automatizada

Más información sobre PatientPop

Funciones principales de PatientPop

  • Appointment management
  • Automatic appointment reminders
  • Calendar management
  • Dashboard
  • EMR / EHR
  • Email reminders
  • Feedback collection
  • Follow-up scheduling
  • HIPAA compliance
  • Mobile alerts
  • Mobile integration
  • Multi-channel marketing
  • Multi-location
  • Multi-office
  • Multi-physician
  • No-show tracking
  • On call scheduling
  • Online booking integration
  • Online visibility
  • Patient billing
  • Patient billing
  • Patient registration
  • Patient scheduling
  • Physician scheduling
  • Ratings and reviews
  • Recurring apppointments
  • Self service portal
  • Social network marketing

Beneficios

  • PatientPop is fully customizable to meet the highly specialized offerings of a healthcare practice, utilizing SEO-friendly content and design to improve online visibility.

  • Every authorized user can access key practice performance metrics via visualizations hosted within a single, customizable dashboard-based UI.

  • Provide patients with 24/7 online appointment booking via an optimized practice website, leveraging booking calendar integration that syncs alongside each practitioner's own scheduled timetable.

  • Automated feedback gathering after appointments and consultations promises to promote patient engagement, while real-time review tools monitor a practice's broader online reputation.

  • PatientPop issues appointment reminders to ensure patients turn up on time and reduce costly no-show rates, while also prompting on when follow-up consultations should be booked.
  • Preguntas frecuentes sobre PatientPop

    He aquí algunas preguntas frecuentes sobre PatientPop.

    P. ¿Qué tipo de planes de precios ofrece PatientPop?

    PatientPop ofrece los siguientes planes de precios:

    A partir de: 550,00 US$/mes

    Modelo de precios: Suscripción

    Prueba gratis: Disponible

    PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.

    P. ¿Cuáles son las características principales de PatientPop?

    PatientPop ofrece las siguientes características:

    • Appointment management
    • Automatic appointment reminders
    • Calendar management
    • Dashboard
    • EMR / EHR
    • Email reminders
    • Feedback collection
    • Follow-up scheduling
    • HIPAA compliance
    • Mobile alerts
    • Mobile integration
    • Multi-channel marketing
    • Multi-location
    • Multi-office
    • Multi-physician
    • No-show tracking
    • On call scheduling
    • Online booking integration
    • Online visibility
    • Patient billing
    • Patient billing
    • Patient registration
    • Patient scheduling
    • Physician scheduling
    • Ratings and reviews
    • Recurring apppointments
    • Self service portal
    • Social network marketing

    P. ¿Quiénes son los usuarios habituales de PatientPop?

    Los clientes habituales de PatientPop son:

    Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite PatientPop?

    PatientPop admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece PatientPop?

    PatientPop cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿PatientPop es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con PatientPop

    P. ¿Con qué otras aplicaciones se integra PatientPop?

    No tenemos información sobre los tipos de integración de PatientPop

    P. ¿Qué tipo de asistencia ofrece PatientPop?

    PatientPop ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo