Sobre WellnessLiving

WellnessLiving es una solución todo en uno de reserva online, programación de recursos, generación de clientes potenciales y creación de informes para empresas centradas en la salud y el bienestar. Diseñado para establecimientos de bienestar como estudios de yoga, spas, salones, entrenamiento personal, gimnasios de fitness, estudios de pilates y clubes de baile, WellnessLiving proporciona las herramientas que los usuarios necesitan para gestionar sus tareas comerciales diarias, empleados, membresías, ventas, marketing y más.

La experiencia del cliente permite reservar clases o tratamientos online a través de las aplicaciones móviles nativas de Android e iOS, Facebook o directamente a través del listado de categorías de WellnessLiving, generado automáticamente. Los clientes pueden usar la aplicación móvil WellnessLiving para reservar citas, pagar servicios y escribir reseñas, así como compartir sus experiencias en Facebook. Una vez realizadas las reservas, las notificaciones y confirmaciones se envían automáticamente a los clientes y al personal a través de SMS o correo electrónico. La comunicación posterior a la reserva es fácil con la función de SMS.

Desde el backend de WellnessLiving, los empleados y la administración pueden gestionar los horarios de clases o eventos sincronizando los datos en todas las plataformas para que los horarios estén siempre actualizados. Los usuarios pueden crear su tienda online usando el asistente WellnessLiving y comenzar a vender online al instante. Incluye una función POS que facilita el procesamiento de tarjetas de crédito, los pagos recurrentes y las retiradas de membresía automáticas. Los empleadores también pueden usar herramientas de gestión del personal para programar turnos, administrar nóminas, supervisar el desempeño del personal, calcular sueldos y más.

Precios desde:

59,00 US$/mes

  • Prueba gratis
  • Free Version
  • Subscription

Las 5 mejores alternativas a WellnessLiving

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

59,00 US$/mes

  • Prueba gratis
  • Free Version
  • Subscription

Las 5 mejores alternativas a WellnessLiving

Imágenes

Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
The store and POS feature allows customers to make purchases themselves or in-store with a staff member
Customizable sales reports give businesses an overview of their performance
Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Clients can make bookings through the Android and iOS mobile apps
The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
Clients can book classes from the mobile app using the online schedule
Clients can access their member account from their phone with scan check-in and alerts
Gamification incentivizes customers to make purchases or bookings
Ver 10 más
Vídeo de WellnessLiving Captura de pantalla de WellnessLiving: Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Captura de pantalla de WellnessLiving: The store and POS feature allows customers to make purchases themselves or in-store with a staff member Captura de pantalla de WellnessLiving: Customizable sales reports give businesses an overview of their performance Captura de pantalla de WellnessLiving: Client profiles are available to staff members with important details, contact information, schedule, and recent activity Captura de pantalla de WellnessLiving: Clients can make bookings through the Android and iOS mobile apps Captura de pantalla de WellnessLiving: The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Captura de pantalla de WellnessLiving: Clients can book classes from the mobile app using the online schedule Captura de pantalla de WellnessLiving: Clients can access their member account from their phone with scan check-in and alerts Captura de pantalla de WellnessLiving: Gamification incentivizes customers to make purchases or bookings

Funcionalidades

Funcionalidades totales de WellnessLiving: 202

  • API
  • Acceso móvil
  • Acciones activadas por evento
  • Administración FMLA
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Aplicación móvil
  • Application Management
  • Archivo y conservación
  • Arrastrar y soltar
  • Asistencia al cliente
  • Automatización de marketing
  • Autopréstamo y autodevolución
  • Autorrespondedores
  • Base de datos de clientes
  • Base de datos de clientes
  • Base de datos de contactos
  • Base de datos de miembros
  • Búsqueda de clientes potenciales
  • Búsqueda/filtro
  • CRM
  • Calendario de eventos
  • Captura de clientes potenciales
  • Carro de compra
  • Citas recurrentes
  • Clasificación de cinturones
  • Compras y recepción
  • Comunicación con miembros
  • Conectores de datos
  • Conexión segura
  • Confirmación y recordatorios
  • Conforme con HIPAA
  • Conformidad CAN SPAM
  • Contabilidad
  • Controles o permisos de acceso
  • Conversión de base de datos
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Creación de paneles de comunicaciones
  • Cuentas de clientes
  • Cálculo de horas extra
  • Directorio de miembros
  • Entrenador en línea
  • Entrenador híbrido
  • Entrenador personal
  • Etiquetado
  • Evaluación de condición física
  • Facturación
  • Facturación recurrente y suscripciones
  • Firma digital
  • Firma electrónica
  • Formularios personalizables
  • Generación de clientes potenciales
  • Gestión de activos fijos
  • Gestión de archivos
  • Gestión de asistencia
  • Gestión de calendarios
  • Gestión de campañas
  • Gestión de capacidades
  • Gestión de citas
  • Gestión de clases
  • Gestión de clientes
  • Gestión de clientes potenciales
  • Gestión de clínicas
  • Gestión de colas de espera
  • Gestión de comercio electrónico
  • Gestión de comisiones
  • Gestión de comités
  • Gestión de contactos
  • Gestión de contenidos
  • Gestión de contratos o licencias
  • Gestión de correo electrónico
  • Gestión de cotizaciones
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de envíos
  • Gestión de equipo
  • Gestión de estudiantes
  • Gestión de evaluaciones
  • Gestión de eventos
  • Gestión de incentivos
  • Gestión de indemnizaciones
  • Gestión de ingresos
  • Gestión de inscripción
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de la formación
  • Gestión de listas de espera
  • Gestión de membresías
  • Gestión de miembros
  • Gestión de modelos
  • Gestión de nóminas
  • Gestión de pedidos
  • Gestión de personal
  • Gestión de promociones
  • Gestión de proveedores
  • Gestión de proveedores
  • Gestión de páginas web
  • Gestión de reclamaciones
  • Gestión de repertorios
  • Gestión de reservas
  • Gestión de tarjetas de crédito
  • Gestión de tarjetas de regalo
  • Gestión de tasas
  • Gestión de trajes
  • Gestión de visitantes
  • Gestión de órdenes de compra
  • Gestión del espacio
  • Gestión financiera
  • Gestión multicanal
  • Herramientas de colaboración
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Informes planificados y automatizados
  • Inscripciones/incoporacionesr
  • Inscripción en línea
  • Integraciones de terceros
  • Integración de páginas web
  • Integración de redes sociales
  • Lectura de código de barras/tickets
  • Ludificación
  • Marketing por correo electrónico
  • Mensajería SMS
  • Migración de datos
  • Modelos personalizables
  • Métricas de rendimiento
  • Notas SOAP
  • Notas de reserva
  • Nóminas y comisiones
  • Pagos electrónicos
  • Pagos en línea
  • Panel de actividades
  • Perfiles de clientes
  • Perfiles de empleados
  • Perfiles de usuario
  • Plan de entrenamiento
  • Planificación de instalaciones
  • Planificación de personal
  • Plantillas de correo electrónico
  • Portal de autoservicio
  • Portal de clientes
  • Portal de empleados
  • Portal de miembros
  • Portal para empleados
  • Previsión
  • Priorización
  • Procesamiento de pagos
  • Procesamiento de pagos ACH
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Programa de nutrición
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación de citas
  • Programación de cursos
  • Programación de eventos
  • Programación de grupos
  • Programación de recursos
  • Programación de tareas
  • Programación del mantenimiento
  • Promoción social
  • Punto de venta (POS)
  • Páginas de aterrizaje y formularios web
  • Recordatorios
  • Recordatorios de llamadas
  • Recordatorios de pagos
  • Recordatorios vía SMS
  • Registro de ejercicio
  • Registro de entrada/salida
  • Renovación de inscripciones
  • Reprogramación
  • Reserva de actividades
  • Reserva de habitaciones
  • Reserva en línea
  • Reservas de grupo
  • Segmentación de clientes
  • Seguimiento de ausencias
  • Seguimiento de certificaciones
  • Seguimiento de competencias
  • Seguimiento de costes
  • Seguimiento de eventos
  • Seguimiento de horas de los empleados
  • Seguimiento de inventario
  • Seguimiento de la asistencia
  • Seguimiento de paquetes
  • Seguimiento de recomendaciones
  • Seguimiento horas/gastos
  • Seguimiento por correo electrónico
  • Sincronización de calendario
  • Supervisión de redes sociales
  • Tareas recurrentes
  • Tipos de miembros
  • Uso compartido de archivos
  • Varias cuentas de usuario
  • Varias ubicaciones
  • Visualización de datos

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4
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Opiniones

Calificación general

4,4 /5
(234)
Relación calidad-precio
4,3/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 234
Susan S.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Customer Service 2nd to none

Revisado el 30/7/2019

My overall experience with Wellness Living is big time positive. They actually care about you and...

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Puntos a favor

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Desventajas

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Respuesta de WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Richard P.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Wellness Living - Easy and Powerful

Revisado el 12/4/2021

Besides all the great features of the Wellness Living software, the other over-the-top fabulous...

Besides all the great features of the Wellness Living software, the other over-the-top fabulous thing about switching to Wellness Living has been the way they take such great care of me. Wellness Living made it easy for me to switch to them. And, they provide an ongoing level of customer support that is really game-changing. I feel like they really care about my success. That is so refreshing in today's world.

Puntos a favor

For me, the biggest pros:
- the system makes it so easy to communicate with my clients (yoga students), so it improves my overall customer service with my clients to a level I did not expect.
- the Wellness Living system has improved communications between me as the yoga studio owner and my staff. Things like Tasks, Notes, Push notifications, and emails.
- There are so many ways to configure things, it has helped our front desk check-in process considerably.
- Clients are using our Wellness Living customer branded app at a level that is so helpful, it makes our lives easier.

Desventajas

I hope Wellness Living will continue to improve their Achieve app. This app can be so valuable for a yoga studio because everyone is getting so used to using apps now, and most apps having a similar way of navigating, so it can make it so new yoga teachers can learn how to do things with the ap very quickly, which will allow the yoga teacher to handle the check-in of a busy class more easily.

Also, I hope Wellness Living increases their options for payment at the yoga studio front desk, as well as makes it more streamlined. My dream is that it is super simple for a yoga student to buy a water or rent a mat or towel, and we can charge them for it with just a few clicks or scans. The process for that works fine now, just every time saver is a big help in those 15 minutes before a yoga class starts and all the students are arriving.

Respuesta de WellnessLiving Systems

Hey Richard,

Thanks for taking the time to write us this amazing review! We're glad WellnessLiving was able to make life a little easier for you and your clients. Our software is there to save you time and to help take the user experience to the next level. We appreciate your positive feedback and you can rest assured that we are always listening. All our decisions in the company are based on the input and consideration of businesses like you, which is why we'll continue to add the new features and improvements you're looking for. The last thing we would want is to become like some of our bigger competitors, where price hikes are the norm and your experience as a business is an afterthought. We know that our company's success depends on the success of the people using our software, and you can always depend on our Support Team to be there for you when you need it! Thanks again for the great review.

Gregory G. (Customer Advocate)

Neely H.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Great for Newbies; Not Recommended for Switching

Revisado el 30/12/2019

I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living...

I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

Puntos a favor

The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

Desventajas

It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

Respuesta de WellnessLiving Systems

Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well.

We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform.

Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there!

Tony M. (WellnessLiving Customer Advocate)

Justin R.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Happy, Hopeful, and Disappointed

Revisado el 17/2/2021

Overall I like the software and I really want it to work well and I see the potential. However due...

Overall I like the software and I really want it to work well and I see the potential. However due to these random outages I'm losing faith in Wellness living and am actually regretting leaving Mindbody. Please find a way to monitor these issues to at least communicate that something is wrong to us. I shouldn't have to be on edge wondering and hoping that the zoom integration is going to work correctly or that my clients are not going to get their emails that we send through the system.

I realize we are new and this anxiety could be from that...I want Wellness Living to succeed and I want them to be the answer all of us in the boutique wellness industry have been looking for. So please please please make sure your servers are working!

Puntos a favor

Our onboarding was great! The specialist who guided us through everything and through the transition was helpful and very clear. We were ready to leave Mindbody after 14 years as they stopped caring about their paying clients. The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE. There are intuitive features to the software that make sense and I so appreciate. The app that was built for us is wonderful! And our transition which scared me went VERY smoothly!

Desventajas

One day a week after our launch and everything was going smoothly...suddenly our clients could not access their virtual classes. They stopped receiving emails, pushes on their apps, etc. We had no idea what happened or what we did wrong. 95% of our business right now (during the pandemic) depends on virtual running smoothly...and I do like the zoom integration. However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down. We were told that this rarely happens and that it would be fixed. However this was after almost an entire day was spent on the phone with customer service who kept asking the same information over and over again and giving different explanations. The server situation was fixed and things were fine. I understand this can happen from time to time, but surely there is a way for someone to monitor a server like this? Weeks go by and things are running great....and then today the same thing happened! The exact same situation. We are still waiting on a call back to confirm if things are fixed. This makes me VERY nervous. As someone who relies 100% on virtual services for revenue for their business during the pandemic this creates a lot of frustration for my clients and for me.
In general customer service is very kind and they try to be helpful but I have noticed with small issues I often get conflicting answers to problems.

Respuesta de WellnessLiving Systems

Hey Justin,

Thank you for the review! We're glad your transition went very smoothly and you're enjoying the look and feel of WellnessLiving. We know that migration is often the scariest part when leaving a platform you've been with for so long, which is why we've focused heavily on making the process so simple and easy for you. Importantly, it's a lot easier for staff members and clients to make the adjustment to a modern, user-friendly system where each page, process and step take seconds rather than minutes. We've also focused extensively on developing the most helpful, knowledgeable and diligent Support Team in the business and your recent experience is the opposite of what we strive to achieve. Although issues can happen, our agents are trained to immediately find out what's going on, provide solutions and help our team fix it right away. A manager from Support will be reaching out to you to find out more about what happened and how we can improve.

Gregory G. (Customer Advocate)

Samantha W.
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Karma Yoga Live

Revisado el 28/4/2021

overall good

overall good

Puntos a favor

visually easy to navigate. on demand schedule was included at the time of joining

Desventajas

Could not get immediate support. had to call the us which was expensive

Respuesta de WellnessLiving Systems

Hey Samantha,

Thanks for the review, we're thrilled you made the switch from Mindbody and chose WellnessLiving! We get customers switching over every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We take pride in being an all-in-one platform that is easy for you to navigate, and we're always adding even more features to help you get more bang for your buck. We're sorry for the inconvenience reaching Support by phone in the past, we've now added a toll-free support number for all our Australian customers. Our agents are passionate about answering all your questions and helping you succeed with our platform, so please do not hesitate to contact our Support team for any assistance.

Natasha B. (WellnessLiving Customer Advocate)

Mostrando 5 opiniones de 234 Todas las opiniones

Preguntas frecuentes sobre WellnessLiving

He aquí algunas preguntas frecuentes sobre WellnessLiving.

WellnessLiving ofrece los siguientes planes de precios:

  • A partir de: 59,00 US$/mes
  • Prueba gratis: No disponible

No tenemos información sobre las características de WellnessLiving

Los clientes habituales de WellnessLiving son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1000, 1001+

WellnessLiving admite los siguientes idiomas:

inglés

WellnessLiving admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

WellnessLiving se integra con las siguientes aplicaciones:

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

WellnessLiving ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Aistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para WellnessLiving.