---
description: Busca información actualizada sobre Health Cloud. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Health Cloud con productos similares hasta encontrar la opción adecuada.
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title: Health Cloud: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software CRM de salud](/directory/937/healthcare-crm/software) > [Health Cloud](/software/109415/health-cloud)

# Health Cloud

Canonical: https://www.getapp.es/software/109415/health-cloud

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> Health Cloud, de Salesforce, es un software integral y colaborativo de gestión de pacientes y CRM de atención médica para proveedores de atención médica, pagadores y pacientes.
> 
> Veredicto: 71 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.4/5** | 71 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: 350,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funcionalidades

- API
- Acceso móvil
- Agregación de datos
- Aleatorización
- Alertas configurables
- Alertas de correo electrónico
- Alertas de móvil
- Alertas en tiempo real
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Análisis predictivo
- Arrastrar y soltar
- Auditoría para archivos de clientes
- Automatización de marketing
- Autopago
- Autorizaciones basadas en roles
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda/filtro

## Integraciones (en total: 1)

- Tableau

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software CRM de salud](https://www.getapp.es/directory/937/healthcare-crm/software)

## Categorías relacionadas

- [Software CRM de salud](https://www.getapp.es/directory/937/healthcare-crm/software)
- [Software de gestión de pacientes](https://www.getapp.es/directory/901/patient-management/software)
- [Software de comunicación con el paciente](https://www.getapp.es/directory/1359/patient-engagement/software)
- [AI Agents for Customer Support](https://www.getapp.es/directory/5025/ai-agents-for-customer-support/software)
- [Software de chatbot](https://www.getapp.es/directory/2795/chatbot/software)

## Alternativas

1. [Carepatron](https://www.getapp.es/software/2048864/care-patron) — 4.4/5 (859 reviews)
2. [Jane](https://www.getapp.es/software/122271/jane-app) — 4.8/5 (536 reviews)
3. [BestoSys](https://www.getapp.es/software/107765/bestosys) — 4.8/5 (293 reviews)
4. [Epic](https://www.getapp.es/software/112769/epiccare-emr) — 4.4/5 (456 reviews)
5. [Pabau](https://www.getapp.es/software/168847/pabau-crm) — 4.7/5 (656 reviews)

## Opiniones

### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5

> **Nasrullah** | *3 de mayo de 2026* | Software informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration.
> 
> **Desventajas**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support.
> 
> Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks.

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### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5

> **Pradip** | *12 de julio de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive.
> 
> **Desventajas**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages.
> 
> Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training.

-----

### "Strong management tool" — 3.0/5

> **Chanda** | *24 de marzo de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform.
> 
> **Desventajas**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting.
> 
> my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work.

-----

### "Helpful Platform with a Learning Curve" — 5.0/5

> **Preethi** | *29 de julio de 2026* | Software informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: What I liked most about Health Cloud was how easy it was to find the information I needed without jumping between different screens. Having patient details, appointments, and previous interactions in one place made daily tasks much more manageable. Once I got familiar with the system, it helped save time and made it easier to keep track of everything. It felt like a practical tool that supported the work instead of making it more complicated.
> 
> **Desventajas**: The  thing liked least about Health Cloud was that it took some time to get comfortable with all the features. At first, it felt a bit overwhelming because there are many options and screens to navigate. Sometimes the pages were slower to load, especially when working with large amounts of data, and finding certain settings wasn't always straightforward. Once I got used to it, these issues became less of a problem, So I feel that initial learning curve was definitely the biggest drawback.
> 
> \*\*Manual Answer:\*\*&#10;&#10;\&gt; Overall, my experience with Health Cloud has been good. It took a little time to learn at first, but once I became familiar with it, it made managing patient information and daily tasks much easier. I found it helpful for keeping everything organized in one place, which reduced the need to switch between different systems. While there are a few areas that could be simpler, the platform has been reliable and has made day-to-day work more efficient.

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### "A useful and efficient Healthcare Management Solution" — 4.0/5

> **Marco** | *2 de julio de 2026* | Banca | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: What I liked most about Health Cloud is its intuitive interface and the way it keeps important patient information organized in one place. It makes collaboration easier and helps improve efficiency in daily tasks. Overall, it provides a smooth and user-friendly experience.
> 
> **Desventajas**: What I didn’t like about Health Cloud is that some features can be difficult to learn at first, and the interface may feel overwhelming for new users. At times, certain processes require too many steps, which can slow down daily tasks. Overall, there is room for improvement in usability.
> 
> Overall, my experience with Health Cloud has been positive. It offers useful features for managing information efficiently and supports better organization of daily work. Although there is a learning curve and some areas could be more user-friendly, it is a valuable solution overall.

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