Loopy Loyalty es un software de programas de fidelización que permite a las pequeñas empresas atraer a clientes a través de tarjetas de sellos digitales en Apple Wallet y Android Pay. Con Loopy Loyalty, los usuarios pueden diseñar tarjetas de fidelización digitales en línea, enviar mensajes push a los clientes, capturar el historial de transacciones y ver información de los clientes sin conocimientos de programación.
Puntos a favor
I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.
Puntos en contra
The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....
Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.
Puntos a favor
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
Puntos en contra
Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.
Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.
I think it's definitely boosted my sales. It's also increased customer retention. In my business, customer loyalty requires work. This tool has definitely helped with that.
Puntos a favor
I was looking for a loyalty card program that was easy to use and didn't cost an arm and a leg. This fit the bill PERFECTLY. It's very easy to use (on both the owner and customer side), and it's quite reasonably priced, in my opinion. Their customer service people are readily available, if you need them, and they're super helpful. All in all, this is a good service for anyone looking for a simple, easy-to-use loyalty program.
Puntos en contra
You have to check to be sure it's asking for all the customer data. As an example, I didn't notice it was only asking for customer first names. So my first 25 customers have only their first names inputted. That makes it a little awkward when you're trying to figure out which Amy's card you're about to punch. Couple this with the fact you can't add to their data once entered (or at least I haven't figured out how yet), and it could potentially be a real mess.
But that can be solved with a little more attention paid by the card owner. I don't know if it's a failure on Loopy's part so much as just a "Buyer, pay attention" kind of thing.
Puntos a favor
When searching for ways to interact with my customers on a one-to-one or group basis, I am yet to come across a platform so easy and direct as Loopy Loyalty!
The simple fact of sending a personalised message to a user couldn't be easier and the results couldn't be more rewarding for both my company or the customer receiving their latest reward/stamp. I also loved how I could personalise the stamps to make their fit my company brand and give it that extra luxurious touch!
Puntos en contra
There is very little I don't like about the product as it's efficientcy and power is everything I asked for. The only thing I have suggested to support is for the personalised name tag to be viewable on the pass and they replied immediately with a suggestion it maybe included in the near future! Thanks!
Thanks for the review Steve!
The customers that used it really liked it. It helped us create customer loyalty and encouraged customers to come back to our store.
Puntos a favor
Customers could see at all times where they were. It was nice that they could see how much more they needed to spend to get a reward.
Puntos en contra
Customers had to remember to ask us to add their points.
Downloading and getting customers set up on loopy loyalty was difficult. android users shouldn't have to download a separate app to use loopy loyalty.
He aquí algunas preguntas frecuentes sobre Loopy Loyalty.
Loopy Loyalty ofrece los siguientes planes de precios:
A partir de: $15/mes
Modelo de precios: Freemium, Suscripción
Prueba gratis: Disponible
No tenemos información sobre las características de Loopy Loyalty
Los clientes habituales de Loopy Loyalty son:
Trabajadores autónomos, Empresas Grandes, Empresas medianas, Organizaciones sin ánimo de lucro, Empresas pequeñas
Loopy Loyalty admite los siguientes idiomas:
Inglés
Loopy Loyalty cuenta con los siguientes planes de precios:
Freemium, Suscripción
Loopy Loyalty admite los siguientes dispositivos:
Android, iPhone, iPad
No tenemos información sobre los tipos de integración de Loopy Loyalty
Loopy Loyalty ofrece las siguientes opciones de asistencia:
Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo
more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.