--- description: Busca información actualizada sobre Zonka Feedback. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zonka Feedback con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zonka Feedback: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Aplicaciones para hacer encuestas](/directory/234/survey/software) > [Zonka Feedback](/software/109079/zonka-feedback) # Zonka Feedback Canonical: https://www.getapp.es/software/109079/zonka-feedback Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/109079/zonka-feedback?page=2) > Zonka Feedback es una plataforma de encuesta multicanal y de publicación de comentarios que les permite a los usuarios crear formularios de encuestas, generar informes en tiempo real y recibir alertas instantáneas. > > Veredicto: 68 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.8/5** | 68 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zonka Feedback - **Ubicación**: New Delhi, India - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: 199,00 US$ - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funcionalidades - API - Acciones activadas por evento - Admite audio/imágenes/vídeo - Aleatorización - Alertas y notificaciones - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Base de datos de contactos - Biblioteca de preguntas - Búsqueda/filtro - Campos de texto - Campos personalizables - Cartografía del viaje de cliente - Categorización/Agrupación - Comentarios anónimos - Comentarios de 360 grados - Comentarios/notas - Compras y recepción ## Integraciones (en total: 11) - ActiveCampaign - Airtable - Freshdesk - Google Sheets - Help Scout - Intercom - Meta for Business - Slack - Twitter/X - Zapier - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Aplicaciones para hacer encuestas](https://www.getapp.es/directory/234/survey/software) ## Categorías relacionadas - [Aplicaciones para hacer encuestas](https://www.getapp.es/directory/234/survey/software) - [Software para gestión de reseñas](https://www.getapp.es/directory/575/feedback-and-reviews-management/software) - [Software de gestión de experiencia del cliente](https://www.getapp.es/directory/601/customer-experience/software) - [Soluciones de motivación para empleados](https://www.getapp.es/directory/715/employee-engagement/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.es/directory/1029/customer-satisfaction/software) ## Alternativas 1. [Typeform](https://www.getapp.es/software/91581/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.getapp.es/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Jotform](https://www.getapp.es/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 4. [QuestionPro](https://www.getapp.es/software/103311/questionpro) — 4.8/5 (522 reviews) 5. [SurveyLegend](https://www.getapp.es/software/106501/surveylegend) — 4.6/5 (963 reviews) ## Opiniones ### "Good experience with Zonka - highly recommended" — 4.0/5 > **Megha** | *23 de septiembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of set up, customization and implementation > > **Desventajas**: The inability to skip non relevant sections within a questionnaire ----- ### "Awesome Feedback Tool; Works On the Go" — 5.0/5 > **Usuario verificado** | *9 de agosto de 2021* | Práctica de la abogacía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: - I love that you can create custom surveys very easily through their site/dashboard - You can also activate kiosk mode through their app on you iPad for when you’re having face to face interactions with client and customers and want instant feedback - It’s also great that you can white label your surveys, so they come from your domain - CNAME records were clear and very easy to set up - Conditional logic can be added to survey questions - There are pre-made surveys you can use to get started - Multiple language options are a nice touch - You can also have different surveys for different office locations, which is convenient - You can create different survey styles to get the level of feedback that you want > > **Desventajas**: - Setup is easy, but a little tedious. Would be great if there were premade questions you can just drag and drop instead of typing in manually. - You can map the fields for Mailchimp, but would be nice to have First Name \& Last Name separately for mailing list integration. (If this exists already I didn’t see how to do it) - The animation between questions is a little lacking - Background options are a little limited > > I have been very happy with Zonka so far. This is a very easy to use app with multiple language options and this is nice because some of my clients are more comfortable providing feedback in their native tongue. I think Zonka has been of good value for the money because you really do get a lot for what they offer. I think one of my favorite features is being able to use their app on my iPad so I can get instant feedback from clients instead of emailing them later. ----- ### "Zonka..\! The One stop Solution for Feedbacks mechanism" — 4.0/5 > **M B** | *30 de abril de 2020* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. > > **Desventajas**: Not all the comments can be downloaded in the pdf. > > We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard. ----- ### "Easy to use and superb analytics" — 5.0/5 > **Usuario verificado** | *8 de mayo de 2020* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: There are many softwares that allow you to collect data really. Free ones too. And I have used them all quite extensively to capture data, run market research surveys and gather data. But it leaves me with a lot of data, that I have to analyze and run reports on. Which consumes time. So I tried Zonka Feedback and it worked for me. Besides being very similar to the others in terms of creating online surveys, the biggest advantage for me is the reporting. The reporting hits home\! I am able to see my response data instantly. Text analytics are very very handy and best thing is that it's all easy enough. It hardly takes me anytime to set up my surveys (I run them quite frequently) for work and research. Basically, an excellent tool for capturing data. 1. Highly user-friendly 2. Increased my response rate - since the surveys look oh-so-good 3. Easy to configure 4. Can run unlimited surveys together 5. Any question types can be added 6. Can upload images - comes very handy for me in surveys 7. I am in Germany, so besides English, I run surveys in multiple languages. That's taken care of as well 8. Reporting is great (I already mentioned) > > **Desventajas**: I cannot think about anything I really dislike. It's my favorite surveying tool so far\! ----- ### "Very useful survey and poll tool that makes getting actionable feedback easy" — 5.0/5 > **Usuario verificado** | *24 de junio de 2021* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Determining customer sentiment - sometimes not clearly communicated by customers in person - is very helpful in improving products and services. With Zonka, you can get to the heart of an issue and resolve it fast. > > **Desventajas**: There is a bit of a learning curve, however, for the most part it is intuitive and most users will find it easy to set up in a short amount of time. > > This helps us fine tune our service offerings and eliminate problems before they become significant. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/109079/zonka-feedback?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/109079/zonka-feedback) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados