Booqable

Booqable is super easy to use — seriously, you don’t need to be a tech genius to figure it out. I can add rentals or services in seconds, block out dates on the calendar, and keep everything organized without stressing. The payment setup is awesome too — I can send customers a link for either a partial or full payment, which makes closing a booking way faster.

Inventory management is straightforward, and I love the iCal subscription so I can share the booking calendar with my team and everyone stays in the loop. Performance is solid — no lag, updates happen instantly. Security feels on point too, since payments go through Stripe and everything’s encrypted.

For the price, it’s a really good deal considering it replaces a bunch of other tools I’d otherwise have to juggle. Support has been quick and friendly whenever I’ve needed help. And honestly, I haven’t run into any big bugs or issues — it’s just been reliable from day one.

The thing I like least is that email notifications to clients can only be set up using markdown. It works, but it’s pretty limiting. I wish they’d allow HTML so I could send a nice, professional-looking email when someone books with me. That extra polish would go a long way in making clients feel even more confident about their booking.

The iCal subscription could also use some love — right now it only shows the departure time and a link. It’d be way more useful if it included all the booking notes so I didn’t have to click through to see details.

I’ve been using Zapier to fill in the gaps, but that ends up giving me two notifications for the same booking. It’s a bit messy… but honestly, I’ll take that over having no extra info at all.

I love how easy it is to manage inventory, bookings, and availability all in one place. It saves me time and keeps my business running smoothly.

That there’s no jotform or signature feature we can’t add without a plug in
There is a bit of a learning curve during the initial setup, especially when configuring products and settings, but once everything is set up, the system runs smoothly and is very reliable.

I'm very grateful for the super fast and helpful customer assistance via email. The team provides relevant and easy to follow guidelines to answer my questions. I also find the online video tutorials to be extremely efficient, especially since they are referred to within the platform itself. There are links to the videos at various locations so it's very easy to access immediate guides.

My only complaint so far is that they don't support right-to-left languages so it makes our website less visually appealing to the public. Another issue is that the difference between the plans isn't so obious so it's a little unclear at first which plan is the right one to sign up to.