Sobre Lemax

Lemax (anteriormente iTravel Software) es un software avanzado que se basa en la nube, diseñado para permitir a las empresas de viajes a automatizar sus procesos comerciales y aumentar las ventas. El sistema cubre todo el proceso comercial e incluye funciones que ayudan a gestionar el alojamiento, las reservas, las finanzas, las reservas en línea, las organizaciones turísticas, la creación de documentos y más.

Lemax admite el ingreso y la creación de diversos productos turísticos, incluidos hoteles, vuelos, apartamentos, residencias de vacaciones, tours, etc. Todos los productos pueden describirse o presentarse a través de los atributos y las fotos, las listas de precios, los servicios básicos y adicionales, los descuentos y la capacidad disponible.

Los productos se pueden publicar en línea, lo que permite a los visitantes encontrar y reservar un alojamiento o un tour adecuados. Los huéspedes pueden pagar a través de reserva directa y procesamiento de tarjeta de crédito en línea. Lemax permite a los usuarios crear y revisar diversos informes (ingresos, diferencia de precio, cantidad de reservas, cantidad de invitados) diariamente, semanalmente, mensualmente o anualmente y obtener una idea comercial real.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Emiratos Árabes Unidos, Australia, Alemania, España, Francia, Reino Unido, Estados Unidos

Idiomas admitidos

inglés

Imágenes

Easily create and manage your travel products. Use travel components to create complex travel packages or groups, book flight tickets directly and use 3rd party supplier to book accommodation, transfers and activities.
Online booking - allow your passengers or travel agents to find for all your products on your B2B or B2C website.
Win more sales with quick responses and beautiful itineraries. Our powerful engine helps you save your time by fast quoting and invoicing of your customers.
Ver 5 más
Vídeo de Lemax
Captura de pantalla de Lemax: Easily create and manage your travel products. Use travel components to create complex travel packages or groups, book flight tickets directly and use 3rd party supplier to book accommodation, transfers and activities. Captura de pantalla de Lemax: Online booking - allow your passengers or travel agents to find for all your products on your B2B or B2C website. Captura de pantalla de Lemax: Captura de pantalla de Lemax: Win more sales with quick responses and beautiful itineraries. Our powerful engine helps you save your time by fast quoting and invoicing of your customers.

Funcionalidades

Funcionalidades totales de Lemax: 27

  • API
  • Asistencia al cliente
  • CRM
  • Contenido dinámico
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de itinerarios
  • Creación de paquetes
  • Gestión de clientes
  • Gestión de precios
  • Gestión de promociones
  • Gestión de proveedores
  • Gestión de proveedores
  • Gestión de páginas web
  • Gestión de reservas
  • Gestión de tasas
  • Gestión del pipeline de ventas
  • Integración de GDS y OTA
  • Integración de páginas web
  • Notas de reserva
  • Presupuestos y estimaciones
  • Procesamiento de pagos
  • Reserva de actividades
  • Reserva de terceros
  • Reserva en línea
  • Reservas de grupo
  • Sistema central de reservas

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4,5
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Resfinity

4,4
#2 alternativa a Lemax
Soluciones web de reserva de aerolíneas y hoteles diseñadas para gestionar todo el proceso de reserva, desde la...

Juniper Booking Engine

5
#3 alternativa a Lemax
Juniper Booking Engine es una plataforma en la nube para agencias de viajes que ofrece procesamiento de pagos, creación...

BugHotel Reservation System

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#4 alternativa a Lemax
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Opiniones

Calificación general

4,3 /5
(14)
Relación calidad-precio
4,3/5
Funcionalidades
4,1/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 14
Robert A.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Web-Based Operation System for DMC

Revisado el 8/12/2020

Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Puntos a favor

The ease of onboarding and integration with maximum support was very helpful to kick-start rapidly. Setting up Special Offers is practical. Available triggers make the system fully automated.

Puntos en contra

We are bracing up for a fully mobile optimised front-end.

Respuesta de Lemax

Thank you Robert for the review! We enjoy very much working with you and we're happy to see Lemax has helped you grow!

Hannah-jane E.
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

We have a booking system that we can trust again.

Revisado el 13/1/2021

From the start it genuinely felt as if we were working with Lemax as partners and striving for the...

From the start it genuinely felt as if we were working with Lemax as partners and striving for the same goal. We were able to be open and honest so much so that it often felt as if we were working for the same company. This partnership and the genuine trust enabled us to implement Lemax within six months of signing contracts and has continued strongly and effectively since our go-live.

Puntos a favor

The modular structure of Lemax meant that we were able to start 'simple' and implement the key things that we needed to get the system up and running but with the confidence that we would be able to build on this foundation and add more features and functionality in line with our project plan.

There is a strong element of flexibility and user-customisation within Lemax which was key for us, there are things that we can change and manage in-house without having to request changes from Lemax support. For example, Custom Fields, Service Types, Agent Commission, User Views. Little did we know how vital this would be in using Lemax to manage the COVID-19 crisis effectively in the system without relying on multiple spreadsheets and list.

Puntos en contra

The main area for improvement in Lemax from my perspective is the reporting functionality. You can get all of the information out of the system but this is not always quick or simple and a lot of extra work is required to effectively extract, combine, calculate and present the information that we need.

Postak S.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Lost my investment on this software. Don't recommend.

Revisado el 13/3/2019

Because of the complexity, I discontinued the use of the software and later it was deactivated by...

Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.

Puntos a favor

Tour cost calculation for various group sizes.

Puntos en contra

The itinerary builder is the worst. Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization. The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.

Chris A.
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

iTravel Review

Revisado el 14/7/2014

I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own...

I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own company, so I knew what was needed to start a successful travel agency. I knew how to do sales & marketing, website and the operations ' the only question was if I could find a system to help me with our data entry and custom made itineraries. I found iTravel online within the first two weeks of starting the business and without doubt this has been the most integral part of the process. Anyone can build a website and we have lots of experience in the Sales & Operations side of a travel agency, but iTravel and the ability to custom build our itineraries was the most crucial part of putting this all together. It isn't perfect, but it's pretty close and we are very happy with it.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing. It is incredible how much we are able to customize someone else's system to our specific needs.
IMPLEMENTATION: The information provided and the personal training sessions were immensely helpful as we got started. As mentioned before, the more we played in the system the more we wanted to customize things and Lemax was always willing to do it.
USABILITY: The iTravel system isn't perfect, but it's pretty darn close. Overall it has been very easy to add rates, build customized itineraries and run reports in the system. We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver. It would be useful to find a way to integrate it with Quickbooks. I think that could be a huge opportunity for iTravel and the clients (including us) would love it. The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.
SUPPORT: The ability to customize the system to our needs has been incredible. It's always scary to work with an online company you've never met and that is so far away, but we are so glad we found them. In any business customer service is the most important part of the job, and great customer service can be hard to find in any culture and any country. We've had constant questions and requests and the service we've received from Lemax has been nothing but outstanding.

Andy S.
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Lemax - Travel Agency Software

Revisado el 7/12/2020

Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time...

Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time zones are not ideal, but we found their service and support excellent, particularly in the implementation and training phase.

Puntos a favor

Comprehensive tool covering all aspects of our tour operations. Great reporting features, user friendly functionality.

Puntos en contra

Lemax software Licensing model is a barrier to entry for smaller business wanting to get started and perhaps a subscription model maybe more acceptable. Easy Integration of leading CRM systems would be an excellent advancement. I believe this is coming

Respuesta de Lemax

Thank you Andy for the review! It's a pleasure to work with you and the whole No. 8 team!

Mostrando 5 opiniones de 14 Todas las opiniones

Preguntas frecuentes sobre Lemax

He aquí algunas preguntas frecuentes sobre Lemax.

Lemax ofrece los siguientes planes de precios:

  • A partir de:
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de Lemax

Los clientes habituales de Lemax son:

2-10, 11-50, 51-200, 201-500, 501-1000, 1001+

Lemax admite los siguientes idiomas:

inglés

Lemax admite los siguientes dispositivos:

Lemax se integra con las siguientes aplicaciones:

Galileo, OnPay Solutions, PayPal, Stripe, WordPress, Worldpay

Lemax ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, 24/7 (asistencia directa), Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Lemax.