--- description: Busca información actualizada sobre Canny. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Canny con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.es/software/108461/canny Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/108461/canny?page=2) > Canny ayuda a los equipos de productos a recopilar y organizar los comentarios y las solicitudes de función de los usuarios para comprender mejor las necesidades de los clientes y priorizar su hoja de ruta del producto. > > Veredicto: 77 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 77 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Canny - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: 0,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funcionalidades - API - Alertas y notificaciones - Análisis predictivo - CRM - Chat y mensajería - Clasificación de ideas - Comentarios/notas - Creación de marca personalizable - Discussions/Forums - Etiquetado - Gestión de ciclo de vida del producto - Gestión de comentarios - Gestión de ideas - Gestión de proyectos - Gestión de recursos - Herramientas de colaboración - Hoja de ruta del producto - Ideation - Innovation Management - Nomenclaturas ## Integraciones (en total: 15) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software para gestión de reseñas](https://www.getapp.es/directory/575/feedback-and-reviews-management/software) ## Categorías relacionadas - [Software para gestión de reseñas](https://www.getapp.es/directory/575/feedback-and-reviews-management/software) - [Software de gestión de ideas](https://www.getapp.es/directory/588/idea-management/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.es/directory/1029/customer-satisfaction/software) - [Software de gestión de proyectos sin fines de lucro](https://www.getapp.es/directory/2875/project-management-software-for-nonprofits/software) - [Software de gestión de experiencia del cliente](https://www.getapp.es/directory/601/customer-experience/software) ## Alternativas 1. [LiveAgent](https://www.getapp.es/software/91301/liveagent) — 4.7/5 (1786 reviews) 2. [Zoho CRM](https://www.getapp.es/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Freshdesk](https://www.getapp.es/software/10317/freshdesk) — 4.5/5 (3460 reviews) 4. [LiveChat](https://www.getapp.es/software/8385/livechat) — 4.6/5 (1727 reviews) 5. [Wati](https://www.getapp.es/software/2068239/wati) — 4.6/5 (204 reviews) ## Opiniones ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19 de enero de 2026* | Logística y cadena de suministro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Desventajas**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Saves us time and energy" — 5.0/5 > **Sasha** | *20 de noviembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Canny has changed the way our team handles feature requests. It's transformed it from a manual process that took a consideration amount to time to a much more streamlined process. The AI Autopilot tool has been a gamechanger for collecting feature requests from Zoom calls and Intercom conversations. > > **Desventajas**: The CS team would like to be able to 'follow' a request, so they are notified when changes are made to it without needing to vote or comment. > > The transition from Jira to Canny for our feature requests was relatively painless and the Canny support team have been excellent with helping us with any questions along the way. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 de febrero de 2020* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: UI seems nice, shame about the rest (see the cons section) > > **Desventajas**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6 de junio de 2025* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Desventajas**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 de abril de 2020* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Desventajas**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/108461/canny?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/108461/canny) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados