Clock PMS
Sobre Clock PMS
Clock PMS es una plataforma de gestión hotelera basada en la nube que proporciona autoservicio para clientes, puntos de venta, reservas, gestión de canales y eventos y más. Mediante la incorporación de herramientas como limpieza móvil, vistas de calendario, listas de tareas, supervisión de cocina, preautorización de reservas, gestión de cuentas, registro y salida digital y creación de motores de reservas personalizables, Clock PMS tiene como objetivo proporcionar herramienta de gestión todo en uno para gerentes de hotel.
Al utilizar las herramientas de Hotel PMS, los usuarios podrán gestionar las tarifas y la disponibilidad de las habitaciones y garantizar que la información sea la misma en todas las plataformas de reserva gracias a la sincronización automática de Clock PMS. Clock PMS tiene como objetivo permitir que los hoteles proporcionen una gestión del cliente personalizada antes, durante y después de su estancia mediante solicitudes de autoservicio previas a la reserva, registro digital desde cualquier dispositivo, tarifas claras y monitor de disponibilidad para encontrar las mejores ofertas, historial del cliente para recompensar clientes leales, conserje virtual con recomendaciones y correos electrónicos de seguimiento personalizados con códigos de descuento.
Con las funciones de procesamiento de pagos, Clock PMS permite a los usuarios aceptar y procesar pagos de reserva, aceptar depósitos, reembolsar reservas canceladas y tomar importes de preautorización mediante transferencia directa a terminales de tarjeta de crédito, pago con tarjeta de crédito o mediante servicios de pago como PayPal, Adyen, WorldPay y Authorize.net. Clock PMS permite a los gerentes de hoteles elegir entre permitir que los clientes paguen las reservas y las facturas a través de la aplicación web de autoservicio o en persona durante el registro o la salida.
Precios desde:
5,00 US$/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Clientes habituales
- Trabajadores autónomos
- Empresas pequeñas (2-50)
- Empresas medianas (51-500)
- Empresas grandes (500 o más)
Implementación
- Basado en la nube
- Entorno local
Disponible en los países siguientes
Alemania, Anguila, Antigua y Barbuda, Aruba, Australia y otros 86
Idiomas admitidos
francés, inglés, neerlandés
Precios desde:
5,00 US$/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Imágenes
Funcionalidades
Funcionalidades totales de Clock PMS: 33
Alternativas
Hotelogix
WebRezPro
Cloudbeds
5stelle
Opiniones
¿Ya tienes Clock PMS?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
What great value hotel software
Revisado el 11/3/2018
Easy access from wherever I am based around the world
Easy access from wherever I am based around the world
Puntos a favor
Configure to your own requirements, easy to use, easy to train, great invoice presentation, great channel management option, keep in touch with your guests and encourage Tripadvisor reviews. Manage your inventory effectively.
Desventajas
Accounts receivable report is not great, needs to be listed by company and show current, 30 day, 60 day balances.
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best Property Management System that I have used.
Revisado el 1/4/2022
Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions....
Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions. I love the maintenance feature that allows us to see which rooms have issues and what they are. I don't use the rate features because we use Room Price Genie, so I cannot comment on it.
Puntos a favor
Reliability! It rarely has a problem and when it does they fix it quickly. I have used several other PMS programs and they often crashed and had bugs that were not fixed for weeks. Their customer support team is very responsive and helpful. AND the TO DO LIST. It is a huge help not just with the reservations but other things we do in the office. We use it all the time!
Desventajas
Some of the functions require more clicks than is optimal. I wish that charging to saved credit cards for companies were streamlined. We charge for the fist night at time of booking and it is annoying that CLOCK only tells us the average price of one night instead of the actual price of the first night. CLOCK offers several color flags for reservations, which is helpful, but I wish it allowed for multiple color flags like a different PMS that I have used. It could be accomplished by adding a header and a footer stripe to reservations. And it would be very helpful to be able to place several rooms down at once.
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
The software seems in an early stage. A lot of bugs and many things not yet or wrongly...
Revisado el 13/9/2017
so far it takes us more time to do our work than before. We hope we can change that in time.
so far it takes us more time to do our work than before. We hope we can change that in time.
Puntos a favor
It has potential. A lot of features and detailed preferences.
Desventajas
It doesn't seem to be designed with the user in mind. There are many unnecessary clicks, things to fill out, tabs to open, etc. It is not streamlined to be used by a hotel in a productive way.
Respuesta de Clock Software
Mr. Balz,
Thank you for your feedback. The opinion of every user is very important to us to constantly improve our products and services. We have referred your feedback to our Customer Support and they will very soon get back to you to discuss your remarks in detail. As you have started using Clock PMS only recently, it could be a good idea to go through the setup of the configurations and the operational procedures once again to make sure they have been properly addressed during the initial onboarding
Thank you for your support.
Kindest regards,
Clock Software Team
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Greatest response time and willingness to work with customers!
Revisado el 18/3/2015
I am a very small business (7 lodging rooms and a meeting space) and have been looking for a cloud...
I am a very small business (7 lodging rooms and a meeting space) and have been looking for a cloud based solution for some time. I have been a long time user (15 years!) of a very expensive, high end solution (RoomMaster by Innquest) but since it requires a fair investment in hardware, I started looking for a different, cloud based solution.
This past fall I found Clock PMS. Making the switch has been the best thing for us! The staff at Clock PMS is so wonderful it's hard to put it into words. If you need help, they will set up a screen sharing session and help you. If you need a modification made to the software, they have a great way to document your request, and then other users can vote on the request. Requests that receive multiple votes from others get moved up in priority and get added as features quickly!!! There were several improvements I suggested, based on my experience with the other system, and they have almost all been added already or are now on the "to be added" list.
The development team is very responsive and can release upgrades frequently...... with the last upgrade a small feature broke ~ I reported it and within just a few hours it was fixed!
While there will always be a place for the higher end PMS solutions ~ CLOCK PMS is perfect for our business and we're really super happy we made the switch!
Respuesta de Clock Software
Thank you for your kind words and appreciation! Customer feedback is very important to us and we listen carefully.
Our service and development teams are working hard to make sure Clock PMS is the perfect solution for small and bigger properties alike and provide all the necessary or trending high-end features a cloud based hotel management system can offer. And we are always there for you for any requests or assistance.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clock PMS is the right choice
Revisado el 16/10/2017
Because we were happy with the Clock Evolution software and choosing Clock's new hotel management...
Because we were happy with the Clock Evolution software and choosing Clock's new hotel management cloud solution was the correct move.
Puntos a favor
Thanks to the adoption of Clock PMS with its accessibility, adaptability and flexibility, the process of managing the hotel has been simplified significantly.
Desventajas
It would really ease our day-to-day operations if the fiscal interface has connections to the local fiscal printers.
Preguntas frecuentes sobre Clock PMS
He aquí algunas preguntas frecuentes sobre Clock PMS.P. ¿Qué tipo de planes de precios ofrece Clock PMS?
Clock PMS ofrece los siguientes planes de precios:
- A partir de: 5,00 US$/mes Ver los planes de precios
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Clock PMS?
Los clientes habituales de Clock PMS son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Clock PMS?
Clock PMS admite los siguientes idiomas:
francés, inglés, neerlandés
P. ¿Clock PMS es compatible con dispositivos móviles?
Clock PMS admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Clock PMS?
Clock PMS se integra con las siguientes aplicaciones:
Atomize, CartStack, Google Ads, Google Maps, Lightspeed Retail, Meta for Business, PayPal, RoomPriceGenie, SiteMinder, Worldpay, authorize.net
P. ¿Qué tipo de asistencia ofrece Clock PMS?
Clock PMS ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Chat
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