PetLinx

PetLinx

Grooming, boarding kennel & cattery, doggy daycare software

4.6/5 (88 opiniones)

Información general sobre PetLinx

¿Qué es PetLinx?

PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these. With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary. The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.

Información general sobre PetLinx

Precio

A partir de
39,00 US$/mes

Opciones de precios

Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio

Installed editions start from $499 as a one off purchase, or $39 on a monthly subscription.

Cloud edition starts at $59 per month for the first module and user.


Funciones de PetLinx

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, Europa y otros 5, Alemania, Latinoamérica, México, África y Oriente Medio, Reino Unido
Idiomas admitidos
Neerlandés, Inglés, Francés, Alemán, Portugués, Español

Capturas de pantalla

Captura de pantalla de PetLinx: Pet records enable users to record each pet's vaccinations, temper, attributes, notes, and more
Captura de pantalla de PetLinx: Pet records enable users to record each pet's vaccinations, temper, attributes, notes, and more Captura de pantalla de PetLinx: The grooming calendar alerts users any warnings associated with the pet that is booked in Captura de pantalla de PetLinx: Multiple grooming services can be setup for different styles or pet sizes Captura de pantalla de PetLinx: Individual groomers can manage their own working hours and daily appointment limits Captura de pantalla de PetLinx: Users can drag-and-drop bookings on the boarding calendar Captura de pantalla de PetLinx: In the daycare module, users can sell prepaid credits to customers Captura de pantalla de PetLinx: Users can customize the appearance of PetLinx with a range of built-in skins Captura de pantalla de PetLinx: Custom invoices can be created for services and emailed or sent to clients Captura de pantalla de PetLinx: Customer payments can be tracked in PetLinx Captura de pantalla de PetLinx: PetLinx integrates with QuickBooks, enabling the export of data to users' accounting system

Opiniones de PetLinx

Opiniones de PetLinx

Calificación general
4.6
/
5 88 opiniones
Excelente
56

Muy bien
27

Normal
4

Pobre
0

Malo
1

Relación calidad-precio
4.4
Funciones
4.4
Facilidad de uso
4.3
Asistencia al cliente
4.6
94% Un ha recomendado esta aplicación
Sandra B.

Adaptability and value. After a year and half, we are very happy and satisfied with the...


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Anne H.

PetLinx....... in a word GREAT!

This software is a reliable and easy to use product and, we believe, good value for money. It will take a lot to beat it.


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Rebecca V.

Functional pet hotel software.


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Michael N.

Excellent Software for Pet Boarding Facility

We are very satisfied. One of the best things about this company is how responsive they are to support needs. They know that your business depends on their software working and if you encounter a problem they respond quickly and get things running again.


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Usuario verificado

There are a lot of updates that could be & someone in the industry should be consulted

used as our schedule for bookings


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Sandra B.
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Adaptability and value. After a year and half, we are very happy and satisfied with the program.

Software usado A diario durante Más de un año
Revisado el 11/5/2018
Fuente de la reseña: Capterra

Puntos a favor

Best features are flexibility, value and service. Pet care is very often a small business that is highly individualized. Having a program that can be purchased in sections (boarding, daycare, grooming) and then having a good amount of flexibility within the program to adapt to each business is a good thing. The entire program is a good value and can be purchased outright with just service as an annual investment. The service is outstanding and responsive.

Puntos en contra

The manual is the weakest. The manual is there as well as "help on this page". However, the help index rarely seems to actually help and most explanations are brief. Sometimes you need the long version!

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Respuesta de Software Revolutions

Thanks for your great review Sandra, we really value having you as a customer and appreciate your suggestions which are always helpful :-).

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Anne H.
Sector: Ocio, viajes y turismo
Tamaño de la empresa: 2-10 empleados
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PetLinx....... in a word GREAT!

Software usado A diario durante Más de dos años
Revisado el 1/12/2019
Fuente de la reseña: Capterra

This software is a reliable and easy to use product and, we believe, good value for money. It will take a lot to beat it.

Puntos a favor

Easy to use, clear instructions, easy to transition to, fabulous timely personal support, and not a "static" product - [SENSITIVE CONTENT HIDDEN] and his team continue to improve, build and refine the software to include wants and needs of its users.

Puntos en contra

I would love more financial type reports without having to upload to my accounting programme.

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Respuesta de Software Revolutions

Thanks so much Anne, it's been our pleasure to have you as our customer :-)

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Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Rebecca V.
Sector: Ocio, viajes y turismo
Tamaño de la empresa: Trabajador autónomo
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Functional pet hotel software.

Software usado Semanalmente durante Más de dos años
Revisado el 6/5/2019
Fuente de la reseña: Capterra

Puntos a favor

The software makes my administration easier, especially for the accounting part. It saves time and money.

Puntos en contra

I find the forms and documents very difficult to adjust and almost impossible to design yourself. Customized forms are very expensive for small businesses. I try to come by with the available forms, but they are often not optimal for my business.
As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.

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Respuesta de Software Revolutions

Thank you for your review Rebecca! We're glad it's making a positive difference for your business. I believe you're referring to customizing the built-in reports, for which we supply a report editor. While it is a full-featured tool with a ton of features, to do common tasks like add/remove fields or change fonts or labels it is quite simple to do. We'll be happy to give you a quick training session on using it if you like?
As you use the boarding module there will be some updates that only contain grooming or daycare related fixes. In these cases you can choose to not install these updates.
Dank je :-)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Michael N.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
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Excellent Software for Pet Boarding Facility

Software usado A diario durante Más de dos años
Revisado el 2/12/2019
Fuente de la reseña: Capterra

We are very satisfied. One of the best things about this company is how responsive they are to support needs. They know that your business depends on their software working and if you encounter a problem they respond quickly and get things running again.

Puntos a favor

Very easy to learn and use. Highly customizable.

Puntos en contra

Pretty much does everything we need. We did contract (pay) to add some minor features when we first bought this software.

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Respuesta de Software Revolutions

Thanks for your great review Mike, we're very happy to have supported you over the years!

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Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
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There are a lot of updates that could be & someone in the industry should be consulted

Software usado A diario durante 6-12 meses
Revisado el 1/11/2017
Fuente de la reseña: Capterra

used as our schedule for bookings

Puntos a favor

layout and colorful design and ability to add multiple employees to the calendar as well as the right click and drop down boxes i also like that it integrates so well with cayan also the ability to make dtailed groom notes on every dog

Puntos en contra

unable to split tips between a bather and groomer on the same transaction a handful of technical glitches and i feel like an industry professional should be consulted on future updates

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Respuesta de Software Revolutions

As this reviewer has chosen to keep their details private we can't verify that they are an actual customer, but it does appear suspicious and we have asked Capterra to remove it. A strange comment that we need to consult an "industry professional", we would like to think our customers that we interact with on a daily basis are industry professionals :-)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 4.0/10

Recomendación de usuario
9/10
Basado en 88 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de PetLinx

Precios de PetLinx

A partir de
39,00 US$/mes
Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio

Installed editions start from $499 as a one off purchase, or $39 on a monthly subscription.

Cloud edition starts at $59 per month for the first module and user.

Installed editions start from $499 as a one off purchase, or $39 on a monthly subscription.

Cloud edition starts at $59 per month for the first module and user.

Relación calidad-precio
4.4/5
Basado en 88 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de PetLinx

Funciones de PetLinx

API
Base de datos de clientes
Creación de informes personalizables
Creación de informes y estadísticas
Facturación
Funcionalidad de búsqueda
Gestión de calendarios
Gestión de documentos
Gestión de facturas
Gestión de inventarios
Importación y exportación de datos
Integración contable
Integración de terceros
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Portal de clientes
Recordatorios
Seguimiento de actividades
Seguimiento de inventario
Funciones
4.4/5
Basado en 88 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Más información sobre PetLinx

Más información sobre PetLinx

Funciones principales de PetLinx

  • Appointment booking
  • Appointment reminders
  • Automatic calculation of charges
  • Availability management
  • Bulk SMS & email
  • Color-coded booking calendar
  • Customer management
  • Customizable reporting
  • Customizable templates
  • Customizable user interface
  • Data export to QuickBooks
  • Drag-and-drop scheduling
  • Invoicing
  • Letter creation
  • Prepaid credit tracking
  • Product sales
  • Search functionality
  • Service catalog
  • User-defined working hours
  • Vaccination reminders

Beneficios

  • Drag-and-drop booking calendars enable users to manage groom, daycare, and boarding schedules, with options for recurring appointments, automatic charge calculations, client or pet notes, and more.

  • Individual groomers can define their own working hours and daily appointment limits, and multiple different grooming services or styles can be defined for each pet, such as summer, winter, and show styles.

  • Reminders are generated and sent to customers for upcoming appointments, and users can also send out vaccination reminders and cards for pets’ birthdays via SMS, email, or physical mail.

  • Customers can purchase prepaid credit to pay ahead of time for multiple bookings, and users can track customer credit statuses and prompt customers to purchase additional credit when they are running low.

  • A range of standard reports are built into PetLinx, and users can customize any report using the report editor, and export invoices, services, products, customers, and vendors to QuickBooks.

  • Preguntas frecuentes sobre PetLinx

    Preguntas frecuentes sobre PetLinx

    He aquí algunas preguntas frecuentes sobre PetLinx.

    P. ¿Qué tipo de planes de precios ofrece PetLinx?

    PetLinx ofrece los siguientes planes de precios:

    A partir de: 39,00 US$/mes

    Modelo de precios: Licencia de pago único, Suscripción

    Prueba gratis: Disponible

    Installed editions start from $499 as a one off purchase, or $39 on a monthly subscription. Cloud edition starts at $59 per month for the first module and user.

    P. ¿Cuáles son las características principales de PetLinx?

    PetLinx ofrece las siguientes características:

    • Appointment booking
    • Appointment reminders
    • Automatic calculation of charges
    • Availability management
    • Bulk SMS & email
    • Color-coded booking calendar
    • Customer management
    • Customizable reporting
    • Customizable templates
    • Customizable user interface
    • Data export to QuickBooks
    • Drag-and-drop scheduling
    • Invoicing
    • Letter creation
    • Prepaid credit tracking
    • Product sales
    • Search functionality
    • Service catalog
    • User-defined working hours
    • Vaccination reminders

    P. ¿Quiénes son los usuarios habituales de PetLinx?

    Los clientes habituales de PetLinx son:

    Trabajadores autónomos, Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite PetLinx?

    PetLinx admite los siguientes idiomas:

    Neerlandés, Inglés, Francés, Alemán, Portugués, Español

    P. ¿Qué tipo de planes de precios ofrece PetLinx?

    PetLinx cuenta con los siguientes planes de precios:

    Licencia de pago único, Suscripción

    P. ¿PetLinx es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con PetLinx

    P. ¿Con qué otras aplicaciones se integra PetLinx?

    PetLinx se integra con las siguientes aplicaciones:

    Cayan, QuickBooks

    P. ¿Qué tipo de asistencia ofrece PetLinx?

    PetLinx ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Foro, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo