Workday Peakon Employee Voice

Our company started using Peakon a couple of years ago and I love it. The user interface is inviting with imagery, simple to choose your rating, and gives an opportunity to add comments to any question. The imagery on each question is inclusive and diverse. The dashboard on Workday to see all of your survey results is helpful to look at when seeing where I rank amongst other employee responses.

No major feedback, I could see some nice background music while I'm taking the survey to get into that calm headspace.

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received.
One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

The ability to pinpoint areas of the business and what priorities are required by each area. Allowing the managers to own the data.

It would useful if you were able to produce an additional company level group under the schedules element.

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.