Epos Now

Sistema seguro de punto de venta electrónico (POS)

4,1 /5 (244 opiniones) ¡Escribe una reseña!

Información general sobre Epos Now

¿Qué es Epos Now?

Epos Now es un sistema de punto de venta basado en la nube que ofrece a las empresas de restaurantes y comercios minoristas una plataforma única y centralizada desde la cual controlar el inventario, la parte administrativa y la actividad de los empleados. Con pagos integrados, sistema de reservas online y panel personalizable, Epos Now tiene como objetivo ofrecer una solución eficiente de punto de venta.

Para administrar las operaciones de punto de venta de manera efectiva, Epos Now se integra con los principales métodos de pago, incluidos Mercury, PayPal y Apple Pay. Además, con la API de Epos Now, los usuarios pueden conectarse a cualquier otra pasarela de pago. Con los pagos integrados, Epos Now ofrece a los clientes la flexibilidad de pagar con tarjeta de crédito, reloj o smartphone. La aplicación móvil nativa para iOS y Android de Epos Now ofrece una mayor flexibilidad al permitir a los usuarios procesar pagos y acceder a sus funciones sobre la marcha.

Además del procesamiento de pagos, Epos Now facilita la gestión de inventarios, clientes y empleados. Con la tecnología de supervisión de stock, Epos Now permite a los usuarios crear órdenes de compra automáticamente. Epos Now mantiene una base de datos central de clientes que permite a los usuarios enviar facturas, otorgar créditos y recopilar información de marketing fácilmente de los clientes. Al ofrecer amplias opciones de creación de informes, Epos Now permite a los usuarios obtener información práctica en tiempo real sobre el rendimiento de ventas, productos y empleados.

Información general sobre Epos Now

Precio

A partir de
39,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Epos Now

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Reino Unido
Idiomas admitidos
Inglés

Medios

Integrate with Sage One
Establish account settings
Set custom dashboards
Access reports on mobile
Accept credit & debit cards with integrated payments
Prevent unauthorized access with employee pin numbers
Vídeo de Epos Now Captura de pantalla de Epos Now: Integrate with Sage One Captura de pantalla de Epos Now: Establish account settings Captura de pantalla de Epos Now: Set custom dashboards Captura de pantalla de Epos Now: Access reports on mobile Captura de pantalla de Epos Now: Accept credit & debit cards with integrated payments Captura de pantalla de Epos Now: Prevent unauthorized access with employee pin numbers

Opiniones de Epos Now

Opiniones de Epos Now

Calificación general
4,1
/
5
Excelente
157

Muy bien
26

Normal
21

Pobre
9

Malo
31

Relación calidad-precio
4
Funciones
4
Facilidad de uso
4,1
Asistencia al cliente
4
75% de los usuarios recomienda esta aplicación
Wojciech S.

Excellent POS system for various types of business, expecially hospitality ones


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Anna M.

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software


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Jerica T.

Difficult implementation, but lots of potential

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.


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Crystal M.

A great tool for any business

This software has made my book keeping a thousand times easier.


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Catherine J.

Modifiable POS System that is easy to use, quick update availability, and economically friendly

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.


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Wojciech S.
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Excellent POS system for various types of business, expecially hospitality ones

Software usado A diario durante Más de un año
Revisado el 21/7/2018
Fuente de la reseña: Capterra

Puntos a favor

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Puntos en contra

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

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Respuesta de Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com.

Kind Regards,

Naiomi

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Anna M.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 2-10 empleados
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Amazing

Software usado A diario durante Más de un año
Revisado el 8/2/2020
Fuente de la reseña: Capterra

Great customer support, very easy to use brilliant for accountancy and amazing software

Puntos a favor

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Puntos en contra

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Jerica T.
Sector: Agricultura
Tamaño de la empresa: 2-10 empleados
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Difficult implementation, but lots of potential

Software usado A diario durante 1-5 meses
Revisado el 24/2/2017
Fuente de la reseña: SoftwareAdvice

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Puntos a favor

Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Puntos en contra

Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Crystal M.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
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Traducir a español

A great tool for any business

Software usado A diario durante 1-5 meses
Revisado el 8/11/2019
Fuente de la reseña: Capterra

This software has made my book keeping a thousand times easier.

Puntos a favor

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Puntos en contra

Slow to load and could have better options for integrating rewards and gift certificates.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Catherine J.
Sector: Comercio minorista
Tamaño de la empresa: 2-10 empleados
Traducir a español
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Modifiable POS System that is easy to use, quick update availability, and economically friendly

Software usado A diario durante 6-12 meses
Revisado el 24/2/2017
Fuente de la reseña: SoftwareAdvice

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

Puntos a favor

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

Puntos en contra

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8,6/10
Basado en 244 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Epos Now

Precios de Epos Now

A partir de
39,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4/5
Basado en 244 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Epos Now

Funciones de Epos Now

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4/5
Basado en 244 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Epos Now

Preguntas frecuentes sobre Epos Now

He aquí algunas preguntas frecuentes sobre Epos Now.

P. ¿Qué tipo de planes de precios ofrece Epos Now?

Epos Now ofrece los siguientes planes de precios:

A partir de: 39,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Epos Now?

No tenemos información sobre las características de Epos Now

P. ¿Quiénes son los usuarios habituales de Epos Now?

Los clientes habituales de Epos Now son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

P. ¿Qué idiomas admite Epos Now?

Epos Now admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Epos Now?

Epos Now cuenta con los siguientes planes de precios:

Suscripción

P. ¿Epos Now es compatible con dispositivos móviles?

Epos Now admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Epos Now?

Epos Now se integra con las siguientes aplicaciones:

Antavo, Cyfe, Deputy, Findmyshift, LeadMaster, Mailchimp, Retently, VisitorTrack, Xero, roomMaster Anywhere

P. ¿Qué tipo de asistencia ofrece Epos Now?

Epos Now ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica