Epos Now

Epos Now

Secure electronic point of sale (POS) system

4.2/5 (229 opiniones)

Información general sobre Epos Now

¿Qué es Epos Now?

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.

Información general sobre Epos Now

Precio

A partir de
39,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.


Funciones de Epos Now

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Reino Unido, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Epos Now: Integrate with Sage One
Captura de pantalla de Epos Now: Integrate with Sage One Captura de pantalla de Epos Now: Establish account settings Captura de pantalla de Epos Now: Set custom dashboards Captura de pantalla de Epos Now: Access reports on mobile Captura de pantalla de Epos Now: Accept credit & debit cards with integrated payments Captura de pantalla de Epos Now: Prevent unauthorized access with employee pin numbers

Opiniones de Epos Now

Opiniones de Epos Now

Calificación general
4.2
/
5 229 opiniones
Excelente
153

Muy bien
25

Normal
19

Pobre
8

Malo
24

Relación calidad-precio
4.1
Funciones
4.1
Facilidad de uso
4.2
Asistencia al cliente
4.1
78% Un ha recomendado esta aplicación
Wojciech S.

Excellent POS system for various types of business, expecially hospitality ones


Traducir con Google
Kevin R.

Almost there

It has been extremely useful to be able to access sales in real time from abroad. When I am working remotely I can still access the day's sales.


Traducir con Google
Denise Z.

Works for our store!

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!


Traducir con Google
Jerica T.

Difficult implementation, but lots of potential

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.


Traducir con Google
Sherry R.

After one year


Traducir con Google
Wojciech S.
Traducir con Google

Excellent POS system for various types of business, expecially hospitality ones

Software usado A diario durante Más de un año
Revisado el 21/7/2018
Fuente de la reseña: Capterra

Puntos a favor

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Puntos en contra

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Traducir con Google

Respuesta de Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com.

Kind Regards,

Naiomi

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Kevin R.
Sector: Producción de alimentos
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Almost there

Software usado A diario durante Más de un año
Revisado el 14/10/2019
Fuente de la reseña: Capterra

It has been extremely useful to be able to access sales in real time from abroad. When I am working remotely I can still access the day's sales.

Puntos a favor

The ease of use of Epos Now is undeniable. They have made the software user-friendly and intuitive. Where it is not intuitive, customer support is standing by and responsive. I would recommend this particularly to new businesses to establish a POS system and track their business's success.

Puntos en contra

I had no problems with the software, however we operate under the Imperial system and the add-on that was available then (and to my knowledge until now) is in metrics only. This was a major problem for us and one we still deal with. Although the software was said on more than one occasion to be in development (and later told ready) I have yet to see it and customer service did not reach out to me when it was available. Some improvements are needed there in both developing software for the world market and in customer service follow-up.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Denise Z.
Sector: Comercio minorista
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Works for our store!

Software usado A diario durante Más de un año
Revisado el 3/10/2019
Fuente de la reseña: Capterra

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Puntos a favor

Flexibility and customization of the software.

Puntos en contra

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Jerica T.
Sector: Agricultura
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Difficult implementation, but lots of potential

Software usado A diario durante 1-5 meses
Revisado el 24/2/2017
Fuente de la reseña: SoftwareAdvice

We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Puntos a favor

Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Puntos en contra

Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Sherry R.
Sector: Comercio minorista
Tamaño de la empresa: 13-50 empleados
Traducir con Google

After one year

Software usado A diario durante 6-12 meses
Revisado el 4/11/2019
Fuente de la reseña: Capterra

Puntos a favor

Great tech support, cusromizable software.

Puntos en contra

There is no user manual, and the "guide me" feature is limited

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Recomendación de usuario
8.6/10
Basado en 229 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Epos Now

Precios de Epos Now

A partir de
39,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

Relación calidad-precio
4.1/5
Basado en 229 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Epos Now

Funciones de Epos Now

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.1/5
Basado en 229 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Más información sobre Epos Now

Más información sobre Epos Now

Funciones principales de Epos Now

  • Activity dashboard
  • Appointment management
  • Authentication & security
  • Barcode scanning
  • Booking management
  • Customer account profiles
  • Customer database
  • Customer loyalty program
  • Customizable dashboard
  • Customizable receipts
  • Data visualization
  • Discount management
  • Employee management
  • Employee performance reporting
  • Employee time clock
  • Gift card system
  • Inventory control
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoices
  • Layaway management
  • Ordering automation
  • POS
  • Payroll management
  • Permission management
  • Product catalog
  • Promotions management
  • Purchasing management
  • Real time reporting
  • Retail inventory management
  • Returns management
  • Role-based permissions
  • Sales reporting
  • Sales tracking
  • Stock management
  • Third party integration
  • Time & attendance tracking
  • Touch screen
  • Tracking features
  • eCommerce management

Beneficios

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.

  • Preguntas frecuentes sobre Epos Now

    Preguntas frecuentes sobre Epos Now

    He aquí algunas preguntas frecuentes sobre Epos Now.

    P. ¿Qué tipo de planes de precios ofrece Epos Now?

    Epos Now ofrece los siguientes planes de precios:

    A partir de: 39,00 US$/mes

    Modelo de precios: Suscripción

    Prueba gratis: Disponible

    30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.

    P. ¿Cuáles son las características principales de Epos Now?

    Epos Now ofrece las siguientes características:

    • Activity dashboard
    • Appointment management
    • Authentication & security
    • Barcode scanning
    • Booking management
    • Customer account profiles
    • Customer database
    • Customer loyalty program
    • Customizable dashboard
    • Customizable receipts
    • Data visualization
    • Discount management
    • Employee management
    • Employee performance reporting
    • Employee time clock
    • Gift card system
    • Inventory control
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoices
    • Layaway management
    • Ordering automation
    • POS
    • Payroll management
    • Permission management
    • Product catalog
    • Promotions management
    • Purchasing management
    • Real time reporting
    • Retail inventory management
    • Returns management
    • Role-based permissions
    • Sales reporting
    • Sales tracking
    • Stock management
    • Third party integration
    • Time & attendance tracking
    • Touch screen
    • Tracking features
    • eCommerce management

    P. ¿Quiénes son los usuarios habituales de Epos Now?

    Los clientes habituales de Epos Now son:

    Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite Epos Now?

    Epos Now admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece Epos Now?

    Epos Now cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿Epos Now es compatible con dispositivos móviles?

    Epos Now admite los siguientes dispositivos:

    Android, iPhone, iPad

    P. ¿Con qué otras aplicaciones se integra Epos Now?

    Epos Now se integra con las siguientes aplicaciones:

    Antavo, Cyfe, Deputy, Findmyshift, LeadMaster, Mailchimp, Retently, VisitorTrack, Welcome Anywhere, Xero

    P. ¿Qué tipo de asistencia ofrece Epos Now?

    Epos Now ofrece las siguientes opciones de asistencia:

    Asistencia en línea, Asistencia telefónica