CRM inteligente para pequeñas empresas B2B y startups.
4.6/5 (95 opiniones)Salesflare es una solución de gestión de relaciones con los clientes (CRM) basada en la nube y dirigida a startups y pequeñas empresas. Ha sido diseñada para automatizar la introducción de datos y eliminar la necesidad de que los usuarios introduzcan manualmente datos de empresas, contactos, reuniones y llamadas.
Salesflare recopila automáticamente detalles de las empresas y datos de contacto. Para ello extrae información de textos y firmas de correo electrónico, perfiles de redes sociales y otras fuentes, eliminando así la necesidad de que los usuarios busquen e introduzcan la información manualmente. Los clientes son identificados automáticamente a partir de los contactos de las agendas telefónicas y correos electrónicos del equipo. Sus datos se comparten en una libreta de direcciones centralizada, aunque se mantiene el control de acceso a los contactos privados. Los usuarios también pueden ver las redes de contacto de sus compañeros. Gracias a la conexión con las aplicaciones de calendario de los usuarios y los registros de teléfonos móviles, Salesflare también es capaz de registrar reuniones y llamadas, así como de almacenar en carpetas individuales todos los archivos y documentos intercambiados con los clientes.
Salesflare presenta automáticamente nuevas oportunidades para los usuarios mostrando aquellas oportunidades que requieren de una acción. Las oportunidades se pueden ver tanto en la vista de etapas como en la vista de línea de tiempo, que presenta el historial de contactos completo a todos los miembros del equipo participantes. Los usuarios pueden actuar de inmediato, programar un seguimiento para más adelante o asignar el contacto a otro miembro del equipo. La solución supervisa la participación del cliente y permite adaptar el seguimiento, ya que envía a los usuarios notificaciones en tiempo real cuando un cliente abre un correo electrónico, visita el sitio web o hace clic en un enlace.
Puntos a favor
It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that’s not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.
Puntos en contra
When a program does all that Salesflare does it is hard to complain. But, you want a negative and I’d have to say that I can’t create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I’m in the program already this is not that big of a deal.
I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.
Puntos a favor
Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!
Puntos en contra
There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.
Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.
Puntos a favor
The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients.
Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!
Puntos en contra
It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.
I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!
Puntos a favor
1) The integration with Gmail and Outlook so I can add my leads on the go
2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry
3) The excellent support team
4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline
5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings
Puntos en contra
1) Lack of online scheduling tool with my leads similar to Calendly
2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future
It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.
The pipelines are really visual and customizable so it should work for any kind of business.
It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.
Puntos a favor
Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.
The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.
Puntos en contra
Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.
It is really good, but these two points are what is left for it to be great!
Hey Jose!
Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up.
Hope we managed to hit your expectations for greatness!
He aquí algunas preguntas frecuentes sobre Salesflare.
Salesflare ofrece los siguientes planes de precios:
A partir de: 30,00 €/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
No tenemos información sobre las características de Salesflare
Los clientes habituales de Salesflare son:
Trabajadores autónomos, Empresas pequeñas
Salesflare admite los siguientes idiomas:
Inglés
Salesflare cuenta con los siguientes planes de precios:
Suscripción
Salesflare admite los siguientes dispositivos:
Android, iPhone, iPad
Salesflare se integra con las siguientes aplicaciones:
Campaign Monitor, Constant Contact, GrooveJar, HubSpot CRM, HubSpot Marketing, Leadberry, LeadsBridge, PieSync, Robly, Teamwork Projects
Salesflare ofrece las siguientes opciones de asistencia:
Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo
Overall I’m thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I’m so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare – and no I’m not an affiliate of them so I don’t get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.