Purplepass Ticketing
Purplepass Ticketing
Sobre Purplepass Ticketing
Purplepass es una plataforma de venta de entradas a gran escala con funciones de ventas integradas online, stock impreso, ventas de taquilla/POS, marketing social y gestión de admisión. Esta solución ha sido diseñada para ayudar a los organizadores de eventos, empresas productoras, promotores y salas a gestionar eventos de gran y pequeña escala, como conciertos, festivales o recaudaciones de fondos.
Purplepass proporciona a los usuarios todas las herramientas necesarias para configurar eventos, administrar ventas y analizar el rendimiento con creación de informes detallados. Los widgets de ventas de marca permiten a los visitantes comprar entradas directamente desde el sitio web de la organización, así como elegir sus propios asientos con gráficos de asientos interactivos. La plataforma ayuda a las organizaciones a crear su presencia en las redes sociales usando una variedad de funciones integradas de Facebook.
Purplepass permite a las organizaciones publicar sus eventos online, además de promover, supervisar y analizar el rendimiento con herramientas de marketing integradas. Los organizadores obtienen control total sobre sus eventos, incluidos niveles de precios, retenciones, gráficos, modificaciones de secciones y más. Los usuarios pueden diseñar y solicitar entradas impresas y pulseras personalizadas en distintos colores, así como ofrecer pases de temporada, opciones de grupo/paquetes y suscripciones.
Con Purplepass, las organizaciones también pueden escanear y vender entradas en la puerta y proporcionar atención al cliente. La plataforma también está disponible a través de aplicaciones de smartphone para iOS y Android, lo que permite a los usuarios controlar las ventas desde cualquier lugar.
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Opiniones
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- Sector: Música
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
FTMP Events
Revisado el 11/11/2018
Purplepass has been FTMP Events' ticketing service for over 5 years, and we stick with it due to...
Purplepass has been FTMP Events' ticketing service for over 5 years, and we stick with it due to the reliability and great service. We highly recommend them to anyone interested in selling tickets online for event(s).
Puntos a favor
Low fees for customers, no minimum sales limits for promoters, great customer service and very quick turn-around
Desventajas
Only thing that causes some confusion is the ticket links re-direct to a large string. Like http://www.purplepass.com/DOYLE122118 when loaded, turns into https://www.purplepass.com/#170920/FTMP_Events-DOYLE_(legendary_ex-guitarist_of_The_Misfits)-Buffalo_Iron_Works-December-21-2018.html
Respuesta de Purplepass
Gregory,
Thank you for taking the time to leave your feedback. We wanted to reach out and help explain the URL issue you mentioned. Short-cut URLs make it easy for sharing and promoting a direct link to your event page. However, when someone enters that link, we will redirect them to the long form of the URL as you have shown.
The reason for this is that the long form URL is Search Engine Optimized (SEO) since it provides the event name, event organizer, venue name, and the date of the event. This is extremely valuable in getting your event picked up and listed at the top of search engines.
So although it does redirect, it does not affect the buying process at all. Any additional questions, please let us know. You can call us at 800-316-8559 (Press option 3), email us support@purplepass.com, or log into your account and click the live chat icon at the lower right. We are here to help!
- Sector: Arte y artesanía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ticket Reservations and reporting for 8 theatrical shows
Revisado el 17/3/2023
I used another service for years. They stopped providing any phone support and the payments were...
I used another service for years. They stopped providing any phone support and the payments were very late if at all. I stopped using them and looking for an alternative. This service fit my needs perfectly. I did look at two other services but the cost and complexity were greater. They also give a discount for Non Profit Organizations.
Puntos a favor
First and foremost the support staff was wonderful. Their response was almost immediate. They assisted some of our patrons over the phone. They also solved a problem I created immediately when I asked what had gone wrong. The product is almost self explanatory if you have used any other ticketing service but much easier to use.
Desventajas
The way I setup our Festival Pass was cumbersome. It was more a lack of knowledge about the way it worked than the syst3em itself. I'll work closely with the support staff next time to get it exactly right.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Purplepass Ticketing Review
Revisado el 17/1/2018
Puntos a favor
Customer service was fantastic - I worked with one of the customer rep, he was responsive and super helpful! I had a unique ticketing need for a multi-day film festival and he was able to help me figure out a variety of ticketing solutions for a complex project.
Desventajas
The only negatives would be with the ease of using the platform. It's a complicated back end, difficult to figure out where things are to make updates without having a customer service rep support. For a complex project this is not going to be a self-serve platform.
Respuesta de Purplepass
Thanks for your feedback! We're delighted to hear you were very happy with the support, features, and value of the service. However, I see you had a less-than-stellar experience with the ease of use so we would like to address this.
Your film festival was uniquely complex in its requirements, that¿s for sure! I'm glad we were easily able to support these complex requirements and even helped every step of the way from building the events to assisting with managing them.
From what we heard after the event, everything went very smoothly and the entire setup was successful! So that is fantastic news! We understand it was probably a lot to absorb at one time using a completely new system for an unusually complex event which had several unique requirements. As you mentioned, we were there every step of the way to help and guide you through the process. We appreciate your business and look forward to next year. Since everything is built and ready to go, it will be a breeze.
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Stephens Purplepass Review
Revisado el 17/11/2022
We're achieving sellouts at rapid rates as we're able to get events to the marketplace sooner!
We're achieving sellouts at rapid rates as we're able to get events to the marketplace sooner!
Puntos a favor
Since I started using Purplepass, Ive seen growth in My Sales, the upgrades along the way have come along at the right times!
Desventajas
I don't have anything to complain about!
Alternativas consideradas
EventbriteRazones para elegir Purplepass Ticketing
This way saves $ and aided us tremendously throughout the pandemic!Razones para cambiar a Purplepass Ticketing
I didn't understand Eventbrite and they didn't offer what I though I neede to succeed!- Sector: Vino y licores
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Provides everything we need for large festival management and ticketing
Revisado el 10/12/2022
PurplePass works hard to ensure their product is successful and competitive. They are constantly...
PurplePass works hard to ensure their product is successful and competitive. They are constantly seeking to improve software in ways that other ticketing companies overlook.
Puntos a favor
The team at PurplePass worked directly with producers to customize a solution that worked for our unique ticketing needs. Purplepass offered more flexibility than the other large ticketing companies. Their management paid close attention to the critical days of our release to ensure there were no problems. When we informed them of challenges they were quick to come up with solutions that worked!
Desventajas
We had complicated features of a multi-day event. Purplepass's solution was to create 2 events (one for each day) It would be nice if a better solution could be offered for this scenario so we didn't have 2 events to manage and data could be combined.
Preguntas frecuentes sobre Purplepass Ticketing
He aquí algunas preguntas frecuentes sobre Purplepass Ticketing.P. ¿Qué tipo de planes de precios ofrece Purplepass Ticketing?
Purplepass Ticketing ofrece los siguientes planes de precios:
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Purplepass Ticketing?
Los clientes habituales de Purplepass Ticketing son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Purplepass Ticketing?
Purplepass Ticketing admite los siguientes idiomas:
español, francés, inglés, ruso
P. ¿Purplepass Ticketing es compatible con dispositivos móviles?
Purplepass Ticketing admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Purplepass Ticketing?
Purplepass Ticketing se integra con las siguientes aplicaciones:
Constant Contact, HubSpot CRM, Mailchimp, Meta for Business, Robly, SurveyMonkey, Twilio, WordPress, Zoho CRM, authorize.net
P. ¿Qué tipo de asistencia ofrece Purplepass Ticketing?
Purplepass Ticketing ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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