El futuro del software para asociaciones: basado en Salesforce
4.6/5 (73 reseñas)MemberNation es un software de gestión de asociaciones basado en la nube creado en la plataforma de Salesforce que ofrece a las empresas una plataforma única y centralizada desde la cual se puede administrar miembros, eventos y comités. Al incorporar la recaudación de fondos en línea, el procesamiento de pagos y el compromiso de los miembros, así como una función de tienda en línea incorporada y de creación de informes arrastrando y soltando, MemberNation tiene como objetivo proporcionar a los usuarios una solución de gestión para asociaciones sólida, pero sencilla.
Con MemberNation, los usuarios pueden realizar fácilmente las actividades de gestión de miembros con la configuración de apuntar y hacer clic, con una visibilidad de interacción de miembros en una sola pantalla y la creación de informes personalizados. Para facilitar la gestión eficiente de eventos, MemberNation permite a los usuarios diseñar páginas de registro de marca, crear eventos locales y capturar todos los datos de eventos en la base de datos central. Desde la base de datos maestra, los usuarios pueden construir comunidades y comités sociales privados en línea donde los miembros pueden interactuar y colaborar.
Además, MemberNation equipa a los usuarios con una tienda en línea para ayudar a crear y comercializar artículos en línea. La tienda en línea de MemberNation también puede realizar un seguimiento de los ingresos no provenientes de cuotas, procesar las transacciones de pago y almacenar la información de la tarjeta de crédito en una "caja fuerte" segura. Mientras tanto, la solución de gestión de ingresos de MemberNation maneja todos los débitos, créditos y reembolsos y crea informes de ingresos rápida y convenientemente. Además de la contabilidad, los usuarios pueden administrar donaciones individuales, recurrentes y de compromiso para crear campañas efectivas de recaudación de fondos.
Puntos a favor
The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier!
They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform.
Puntos en contra
There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use.
El futuro del software para asociaciones: basado en Salesforce
Using an AMS based on SFDC allows us to integration much more easily with other vendors and systems. A huge win for our association
Puntos a favor
Our association has been using SFDC for about two years and we tried to integrate our old AMS with limited success. It made sense for us to move to a SFDC based AMS and now our AMS and SFDC data share the same database so no integration necessary! I highly recommend moving to Fonteva
Puntos en contra
We now have less control over our AMS as we are at the mercy of SFDC but the advantages outweigh the cons
El futuro del software para asociaciones: basado en Salesforce
Puntos a favor
We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product.
1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable.
2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer.
3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient.
I highly recommend this a solution for your Association.
Puntos en contra
No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.
El futuro del software para asociaciones: basado en Salesforce
Great app built on Salesforce. Streamlined manual processes.
Puntos a favor
MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually.
The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN.
Puntos en contra
Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations.
El futuro del software para asociaciones: basado en Salesforce
Has great potential to be THE BEST AMS out there. We are new so there are a few pumps, but in the long run this is the winning AMS
Puntos a favor
What I like the best about Fonteva is it is designed with association as the targeted audience, and most important of all it is based on Salesforce. It is like you have two companies working for your organizations. If that is still not enough, you can always access AppExchange market place where there are tons of third party apps (like Fonteva) to accomplish anything else you want to do. It is similar to the ecosystem that Apple has with its iOS and App Store. You cannot go wrong with this model.
Puntos en contra
A few things did not work out of box as intended. Other than, everything is good
El futuro del software para asociaciones: basado en Salesforce
He aquí algunas preguntas frecuentes sobre Fonteva for Associations.
Fonteva for Associations ofrece los siguientes planes de precios:
A partir de: $175
Modelo de precios: Suscripción
Prueba gratis: No disponible
No tenemos información sobre las características de Fonteva for Associations
Los clientes habituales de Fonteva for Associations son:
Empresas Grandes, Empresas medianas, Organizaciones sin ánimo de lucro, Empresas pequeñas
No tenemos información sobre los idiomas que admite Fonteva for Associations
Fonteva for Associations cuenta con los siguientes planes de precios:
Suscripción
No tenemos información sobre los dispositivos compatibles con Fonteva for Associations
Fonteva for Associations se integra con las siguientes aplicaciones:
Salesforce Sales Cloud
Fonteva for Associations ofrece las siguientes opciones de asistencia:
Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo
The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier!
They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform.
There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use.
There are several benefits for us in moving to Fonteva's product. From a member management perspective, we now have out of the box (and easy) auto renewal options, helping us to hopefully improve on what has historically been an aggressive churn rate on our membership base.
It also has a ton of great features to help us enable our members to get access to our members only information easily, to manage their profiles, to purchase subscriptions and items in an easy store-like setup, and all in a platform that we can trust will work with our Salesforce setup without issue.
You can evaluate a ton of member management platforms, but at the end of the day, I think Fonteva is doing an excellent job of making a robust platform, that continues to improve, and is really taking key member management issues into consideration as they develop their user-friendly platforms.