UpKeep

Software de gestión de mantenimiento computarizado móvil

4,7 /5 (1157 opiniones) ¡Escribe una reseña!

Información general sobre UpKeep

¿Qué es UpKeep?

UpKeep es un CMMS [Computer Maintenance Management Software] basado en la nube (sistema de gestión de mantenimiento computarizado) diseñado para usarse en dispositivos móviles y adecuado para una variedad de sectores entre los que se incluyen la fabricación, construcción, distribución, almacenamiento, servicios públicos, hoteles, restaurantes, procesamiento de alimentos, iglesias, educación y más. El sistema les permite a los usuarios gestionar la planificación de mantenimiento y las órdenes de trabajo sobre la marcha, con herramientas para la creación de órdenes de trabajo, priorización, captura de firmas, anotación de imágenes, importación de datos de activos, escaneo de códigos de barras, gestión de inventarios, chat y colaboración, creación de facturas y más.

UpKeep les permite a los usuarios crear órdenes de trabajo personalizadas para múltiples propósitos, como crear listas de verificación y valores de medición, utilizando plantillas y elementos de formulario. Se pueden añadir archivos, imágenes y partes a las tareas y los usuarios pueden priorizar las órdenes de trabajo según su urgencia. Las órdenes de trabajo y las facturas se pueden crear en formato PDF y enviar por correo electrónico o imprimir. Los datos de activos se pueden importar en UpKeep a partir de registros existentes y códigos de barras asignados a partes o activos, que se pueden escanear para agregarlos a las órdenes de trabajo. Los usuarios pueden crear programas recurrentes para el mantenimiento preventivo y reservar o programar piezas individuales que se utilizarán para órdenes de trabajo específicas. El inventario se puede gestionar por ubicación y el seguimiento del historial de las piezas permite a los usuarios ver dónde se ha utilizado cada pieza.

UpKeep envía automáticamente notificaciones push y alertas a los usuarios en tiempo real para informarles de cualquier actualización de tareas o problemas con el equipo. Se pueden integrar sensores para permitir la supervisión de activos en tiempo real y los usuarios pueden crear activadores para generar automáticamente solicitudes de mantenimiento cuando se alcancen condiciones específicas. Se admiten más de 50 tipos de sensores diferentes y los usuarios pueden ver informes detallados de los datos del sensor, como la humedad, la inclinación, la temperatura y más. UpKeep también les permite a los usuarios colaborar con el chat en la aplicación en tiempo real para debatir problemas o compartir actualizaciones, así como informes sobre tareas completadas, gastos y cualquier problema recurrente.

Información general sobre UpKeep

Precio

A partir de
29,00 US$/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de UpKeep

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 5, India, Japón, Alemania, Brasil, México
Idiomas admitidos
Inglés

Medios

Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
Vídeo de UpKeep Captura de pantalla de UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Captura de pantalla de UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Captura de pantalla de UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds

Opiniones de UpKeep

Opiniones de UpKeep

Calificación general
4,7
/
5
Excelente
797

Muy bien
324

Normal
33

Pobre
3

Malo
0

Relación calidad-precio
4,6
Funciones
4,4
Facilidad de uso
4,6
Asistencia al cliente
4,8
97% de los usuarios recomienda esta aplicación
Dirk K.

Crucial Team Management

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.


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Ryan K.

Its a Keeper as long as you are keeping UP on it.

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.


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Matt K.

Daily email...


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Jamie P.

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.


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Rick D.

Perfect CMMS for my Needs

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.


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Dirk K.
Sector: Propiedad inmobiliaria
Tamaño de la empresa: 11-50 empleados
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Crucial Team Management

Software usado A diario durante 1-5 meses
Revisado el 29/7/2019
Fuente de la reseña: Capterra

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Puntos a favor

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Puntos en contra

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

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Respuesta de UpKeep Technologies

Hi Dirk,

Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.

If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.

Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Ryan K.
Sector: Servicios para instalaciones
Tamaño de la empresa: 51-200 empleados
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Its a Keeper as long as you are keeping UP on it.

Software usado A diario durante 1-5 meses
Revisado el 28/1/2020
Fuente de la reseña: SoftwareAdvice

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.

Puntos a favor

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.

Puntos en contra

I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly

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Respuesta de UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Matt K.
Sector: Almacenamiento
Tamaño de la empresa: 11-50 empleados
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Daily email...

Software usado A diario durante Más de un año
Revisado el 8/10/2020
Fuente de la reseña: SoftwareAdvice

Puntos a favor

The system is very easy to use. Creating work orders and adding info such as PO numbers is a breeze.

Puntos en contra

I don't care for the emails at 3am to remind me of Work Orders that are coming due. Many of building alarms come via email, causing me to think there is something wrong.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Jamie P.
Sector: Organización de eventos
Tamaño de la empresa: 11-50 empleados
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A very strong start, but a long way to go yet.

Software usado A diario durante Más de un año
Revisado el 28/2/2019
Fuente de la reseña: Capterra

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Puntos a favor

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Puntos en contra

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 4.0/10

Rick D.
Sector: Instituciones religiosas
Tamaño de la empresa: 51-200 empleados
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Perfect CMMS for my Needs

Software usado A diario durante Prueba gratis
Revisado el 13/8/2020
Fuente de la reseña: SoftwareAdvice

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Puntos a favor

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Puntos en contra

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget.

One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
9/10
Basado en 1157 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de UpKeep

Precios de UpKeep

A partir de
29,00 US$/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,6/5
Basado en 1157 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de UpKeep

Funciones de UpKeep

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4,4/5
Basado en 1157 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre UpKeep

Preguntas frecuentes sobre UpKeep

He aquí algunas preguntas frecuentes sobre UpKeep.

P. ¿Qué tipo de planes de precios ofrece UpKeep?

UpKeep ofrece los siguientes planes de precios:

A partir de: 29,00 US$/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de UpKeep?

No tenemos información sobre las características de UpKeep

P. ¿Quiénes son los usuarios habituales de UpKeep?

Los clientes habituales de UpKeep son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

P. ¿Qué idiomas admite UpKeep?

UpKeep admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece UpKeep?

UpKeep cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿UpKeep es compatible con dispositivos móviles?

UpKeep admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra UpKeep?

UpKeep se integra con las siguientes aplicaciones:

Magpie Property Management, SensrTrx, Slack, Slack, Zapier

P. ¿Qué tipo de asistencia ofrece UpKeep?

UpKeep ofrece las siguientes opciones de asistencia:

Asistencia en línea, Preguntas frecuentes, Tutoriales en vídeo, Base de conocimientos, Asistencia telefónica