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title: ZENOTI: precios, funciones y opiniones | GetApp España 2026
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Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti)

# ZENOTI

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> Zenoti es un software empresarial todo en uno que ayuda a salones de belleza, spas y balnearios medicinales a administrar y hacer crecer su negocio. La solución desaparece en segundo plano al tiempo que respalda todos los aspectos de tu negocio para que tú puedas concentrarte en lo que más te gusta, brindando a tus clientes una excelente experiencia.
> 
> Veredicto: 1286 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.4/5** | 1286 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Soham Inc dba Zenoti
- **Ubicación**: MERCER ISLAND, EE. UU.
- **Constitución**: 2010

## Contexto comercial

- **Precio inicial**: 300,00 US$
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia

## Funcionalidades

- API
- Acceso móvil
- Alertas de móvil
- Alertas y notificaciones
- Aplicación móvil
- Aplicación móvil para clientes
- Arrastrar y soltar
- Automatización de marketing
- Barcode/Ticket Scanning
- Base de datos de clientes
- Base de datos de clientes
- Base de datos de miembros
- CRM
- Citas recurrentes
- Comunicación con miembros
- Confirmations/Reminders
- Conforme con HIPAA
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable

## Integraciones (en total: 8)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para balnearios medicinales](https://www.getapp.es/directory/1121/medical-spa/software)

## Categorías relacionadas

- [Software para balnearios medicinales](https://www.getapp.es/directory/1121/medical-spa/software)
- [Software para spa](https://www.getapp.es/directory/69/spa-management/software)
- [Software para peluquería](https://www.getapp.es/directory/212/salon/software)
- [Programas de gestión de socios](https://www.getapp.es/directory/171/membership-management/software)
- [Herramientas de planificación](https://www.getapp.es/directory/233/scheduling/software)

## Alternativas

1. [AestheticsPro](https://www.getapp.es/software/106341/aestheticspro) — 4.5/5 (666 reviews)
2. [Pabau](https://www.getapp.es/software/168847/pabau) — 4.7/5 (651 reviews)
3. [Vagaro](https://www.getapp.es/software/103275/vagaro) — 4.7/5 (3651 reviews)
4. [PatientNow](https://www.getapp.es/software/116027/patientnow) — 3.9/5 (300 reviews)
5. [Mindbody](https://www.getapp.es/software/91024/mindbody) — 4.0/5 (2994 reviews)

## Opiniones

### "Great customer service" — 5.0/5

> **Jami** | *21 de enero de 2026* | Práctica médica | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help.
> 
> **Desventajas**: n/a no complaints &#10;we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly
> 
> Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings

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### "Easy-to-Use System with Helpful Support and Some Reporting Issues" — 4.0/5

> **Aubrey** | *3 de julio de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Scheduling is very user-friendly, and the checkout process is simple and efficient. The support team has also been helpful and responsive when we’ve needed assistance.
> 
> **Desventajas**: We had a lot to onboard initially, and there were some issues during that process. The system offers a large number of reports to choose from, though we have experienced some discrepancies in the data.
> 
> Overall, my experience with ZENOTI has been good. The system is easy to use, especially for scheduling and checkout, which are very smooth and efficient. We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time. The support team has been helpful and responsive when issues arise.

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### "Executive Assistant" — 5.0/5

> **Ollien** | *21 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: ZENOTI brings booking, client records, appointment management, and package tracking together in one place, making day-to-day operations far more organized. Online booking is smooth for clients, and our front desk can instantly pull up a client's treatment history and remaining sessions. We recently added the AI Receptionist through Hyperconnect and AI Scribe, and both integrated seamlessly — catching calls we would've missed and freeing providers to stay present with clients instead of taking notes. Between the automation and reduced no-shows, it's genuinely supported our business growth.
> 
> **Desventajas**: The platform is so comprehensive that even simple changes — like customizing certain aspects of the webstore booking page — often require reaching out to customer support rather than being something we can adjust ourselves. It's understandable given how much the system covers, but it does mean small tweaks can take longer than expected, and we're more dependent on their support team than we'd like for routine adjustments. A more intuitive self-service option for common customizations would go a long way.
> 
> Overall, ZENOTI has been a strong fit for our med spa. It's improved appointment management, made online booking easier for clients, and given our team better visibility into patient records and business performance. The learning curve and occasional reliance on support for customization are minor trade-offs compared to the efficiency and growth it's enabled, especially with the recent addition of AI-powered tools like the Receptionist and Scribe.

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### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5

> **Erika** | *18 de octubre de 2025* | Medicina alternativa | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking.
> 
> **Desventajas**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule.
> 
> Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features.

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### "Zenoti has great features\! Great value for the money." — 5.0/5

> **Elisabeth** | *18 de mayo de 2026* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the features. Demand Pricing. Beautiful webstore. Ease of moving appointments. Online booking. Customer communication.
> 
> **Desventajas**: Many glitches with implementation, but that is to be expected when launching a new software. Some of the limitations with regard to reporting and invoicing, but we are working through those things.
> 
> The support team is amazing. So attentive to our needs. They care very much about our success and spent many hours, days and weeks with us.

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