
Sobre iLobby
iLobby es una solución de gestión de registro de visitantes basada en la nube y diseñada para ayudar a las empresas con flujos de visitantes a supervisar su estancia en las instalaciones y crear un entorno de trabajo seguro. El software está dirigido a empresas de los sectores de manufactura, educación y gobierno. Ayuda a automatizar varias actividades de recepción, como notificaciones de visitantes, captura de imágenes de visitantes y generación diaria de informes.
iLobby permite imprimir credenciales personalizadas y códigos QR para todos los visitantes. Estos se pueden reutilizar para visitas posteriores, lo que ayuda a ahorrar tiempo. El software también permite a los anfitriones generar registros previos con toda la ubicación necesaria y los detalles de la reunión y enviarlos automáticamente a los visitantes. La aplicación puede enviar notificaciones automáticas al anfitrión a través de SMS, correo electrónico o mensaje de voz cuando sus invitados se registren en la recepción. La herramienta también ofrece funciones de captura y almacenamiento de imágenes de visitantes y seguimiento temporal en las instalaciones. El producto almacena todos los datos de los visitantes; estos pueden enviarse a las diversas partes interesadas con fines de cumplimiento y auditoría. iLobby también permite a las empresas inspeccionar, aceptar y registrar todos los paquetes recibidos o despachados de la instalación. Además, ayuda en las evacuaciones de emergencia enviando notificaciones a todos los empleados para informarles cuando se deba realizar una evacuación (real o simulacro).
iLobby ofrece una interfaz multilingüe que permite a los visitantes registrarse y ver las instrucciones en el idioma que elijan. Entre la respetada clientela de iLobby se encuentran numerosas empresas del Fortune 500 y entidades gubernamentales, incluidas muchas marcas conocidas como Netflix, LG, Ceridian, Hershey, Canada Post, GKN, Lafarge Holcim y Unilever, así como grandes aeropuertos internacionales, escuelas y muchos otros.
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Opiniones
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- Sector: Almacenamiento
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product/Service
Revisado el 27/6/2019
Although I don't get to use it much, I do maintain the hardware and software for the devices...
Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.
Puntos a favor
Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly.
At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.
Desventajas
Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
iLobby supporter
Revisado el 21/1/2020
I love this software as it not only allows me to track who's in the building in real time but I do...
I love this software as it not only allows me to track who's in the building in real time but I do have too many keys in our security desk key press and this product allows me to conduct a monthly audit to see which keys get signed out the most. The keys that have been rarely signed out in the last 365 days are put in a different key press in the security office now.
Puntos a favor
I have been using pen and paper since 1998 and the iLobby is a very good way of tracking guests, contractors and visitors in real time and the app is awesome as I can see who's in the building on weekends and week nights when I am not here.
Desventajas
I would like the software to be able to bring up a person's name that has signed in in the past instead of having the person sign in on a daily basis. We use this software for some of our cleaners and they have to sign in every day and take their picture.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Too many technical issues
Revisado el 21/1/2021
I have not been happy with the overall performance of the iLobby Visitor Management system. As we...
I have not been happy with the overall performance of the iLobby Visitor Management system. As we use thermal cameras to take temperatures, if the camera can't read a visitor's face due to hats, glasses, masks, etc. it will report an error of a camera malfunction and not report an error reading the face.
I did suggest a feature for them to still send the picture to the supervisor even on failed reading. This would in turn let the supervisor know that the camera worked but wasn't able to take the temperature due to some other reason.
Puntos a favor
When the software works it's ok. It still takes too long to process a visitor. But that has more to do with how our program added COVID screening questionnaires that slowed the process down.
Desventajas
The thermal camera integration does not work well at all. We have 6 iLobby units with thermal cameras. On average we have at least one or two system crash every single week.
Tech support does help get them online, however we shouldn't have to completely reinstall the system and get a code from iLobby every time it updates (whether through iLobby or through the App Store).
Tech support's basic troubleshooting steps include resetting the wireless interface/network settings. This is unnecessary and I've had to instruct my IT Teams to refuse this request. The issues of needing a code to re-install the software do not require the system to be reset. This removes our configuration settings which in return make it harder for the end-users to use the devices.
- Sector: Empaquetado/entrega de mercancía
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Purolator
Revisado el 25/2/2020
Puntos a favor
1. I Lobby is a great system. It is simple and very easy to use.
2. When I did have issues with pictures being cut off I reached out to the I Lobby team and everyone was quick to act and fix the issue. Very appreciative.
3. Employees/Visitors are always amazed with the system and I have only heard positive feedback. Most popular is “That was easy, We need this at our company”
Desventajas
1. The battery life is not the greatest. If the tablets are not plugged in they only stay charged for a short period.
2. There has been instances where employee names were deleted from the system not allowing the visitor to indicate who they were here to see. I had to log into I Lobby and manually input their names back into the system a couple times.
- Sector: Envases y contenedores
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
iLobby
Revisado el 21/4/2021
We currently have the system set up to prescreen our visitors. We have a safety video that will...
We currently have the system set up to prescreen our visitors. We have a safety video that will auto play along with additional safety information. This option has proven to be very successful and allows for quick introductions and ensures that all visitors are receiving the same information.
Puntos a favor
As a large facility it is helpful that the iLobby system will send out text and email notifications when a visitor signs in to the system. It has been beneficial to our facility also with the COVID-19 pandemic that we are facing. We were able to quickly add a set of prescreening questions to the sign in process. There was some work that had to be done with the IT department to get them set up correctly. And they were very helpful.
Desventajas
The software itself has been easy to navigate. No real issues have presented themselves other than what we have experienced from a platform based problems.
Preguntas frecuentes sobre iLobby
He aquí algunas preguntas frecuentes sobre iLobby.P. ¿Qué tipo de planes de precios ofrece iLobby?
iLobby ofrece los siguientes planes de precios:
- A partir de: 199,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de iLobby?
Los clientes habituales de iLobby son:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite iLobby?
iLobby admite los siguientes idiomas:
alemán, español, francés, hebreo, inglés, portugués, ruso
P. ¿iLobby es compatible con dispositivos móviles?
iLobby admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra iLobby?
iLobby se integra con las siguientes aplicaciones:
Gmail, Google Calendar, Google Drive, Google Workspace, Microsoft Outlook, Okta, OneLogin, Slack
P. ¿Qué tipo de asistencia ofrece iLobby?
iLobby ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para iLobby.