Hapana

4,5 (68)
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Gestión de empresas de fitness para profesionales y clientes

Sobre Hapana

OneFitStop es una completa solución de software para empresas de fitness, profesionales y clientes propios, que proporciona las herramientas para gestionar eficientemente la programación, la recolección de pagos, la comunicación y más. Entrenadores personales, gimnasios y centros de fitness, de yoga, Pilates, baile y estudios de artes marciales se pueden beneficiar de la plataforma de software dedicada de OneFitStop.

OneFitStop ayuda a los profesionales del fitness a administrar las operaciones diarias con el módulo de programación fácil de usar. Los usuarios pueden crear y reservar eventos y clases, agregar clientes y crear un horario de clases que permita a los clientes reservar directamente. La plataforma permite a los usuarios realizar un seguimiento de la asistencia y los pagos, e incluso sincronizar los horarios con el propio calendario digital preferido, como Google Calendar o iCal.

Los profesionales y las organizaciones de fitness pueden gestionar a los clientes desde una única ubicación centralizada. Los usuarios pueden acceder a los archivos del cliente, subir fotos, notas e información médica, así como comunicarse con los clientes directamente a través del sistema de mensajería incorporado. OneFitStop ayuda a los usuarios a gestionar nuevos clientes potenciales para convertirlos exitosamente en clientes. Los usuarios pueden realizar un seguimiento de las valoraciones, programas y objetivos del cliente para maximizar el entrenamiento y los resultados.

OneFitStop permite a los usuarios procesar de forma segura los pagos y proporciona informes y análisis en profundidad para el seguimiento del rendimiento. Los profesionales pueden automatizar su contabilidad mediante la creación de programas de débito directo o mediante la configuración de pagos recurrentes. Las características de marketing de OneFitStop incluyen una página web de anuncios públicos que se puede publicar en el directorio. La plataforma se integra con varios softwares y complementos de terceros como Zapier, Xero, QuickBooks, Mailchimp, ActiveCampaign y mucho más.


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Hapana

4,5 (68)
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Precio inicial

285,00 US$
mes
139,00 US$
mes

Opciones de precios

Versión gratuita
Prueba gratuita
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Funcionalidades

85
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Integraciones

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Facilidad de uso

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Relación calidad-precio

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Atención al cliente

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,5 /5
(68)
Relación calidad-precio
4,3/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,6/5

¿Ya tienes Hapana?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 68
Jess
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love it!!!

Revisado el 5/8/2024

Migration to Hapana was mostly seamless - any small hiccups (which are expected) were quickly...

Migration to Hapana was mostly seamless - any small hiccups (which are expected) were quickly addressed. The best transition we have made! Ample support, an amazing app for clients, great backend. I've used multiple platforms for running our business (MindBody & Zingfit) and Hapana is by far the best overall.

Puntos a favor

Ease of use from a backend and front end. Amazing support from the team (in particular [sensitive content hidden] !) Also like to see the platform evolving and releasing new features!

Desventajas

Small con! Scheduling classes is timely (need to have an option to repeat for up to 7 days in order for the repeat option to be effective).

Alternativas consideradas

Mindbody

Razones para elegir Hapana

No support, no app, company was behind the times

Razones para cambiar a Hapana

Wanted to steer away from Mindbody as we used them before and preferred a brand that was more niche. Preferred how the platform appeared (widgets, app etc).

Respuesta de Hapana

Hi Jess, thank you for taking the time to review our platform, we really appreciate all your feedback. We pride ourselves on innovating our offering and enabling our clients and partners to heighten client engagement & grow your business

Lilly
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

From rebrand to growth: Hapana's unmatched support

Revisado el 9/8/2024

Overall, our experience with Hapana has been very positive. The platform has made our operations...

Overall, our experience with Hapana has been very positive. The platform has made our operations more efficient, allowing us to focus more on delivering a high-quality experience for our clients. The customer support team has been responsive and helpful whenever we had questions or needed assistance. Hapana has become an essential tool in our day-to-day operations, and we look forward to continuing to leverage its capabilities to enhance our business.

Additionally, Hapana played a crucial role in making our recent rebrand seamless, providing exceptional customer service throughout the process. Their team's responsiveness and attention to detail ensured that every aspect of our transition was smooth and efficient, allowing us to focus on delivering an outstanding experience to our clients!

Puntos a favor

As a growing business, VAURA has greatly benefited from Hapana's support and dedication to continuous improvement. Their team has been with us every step of the way, providing exceptional customer service and ensuring we have the tools we need to succeed. Hapana actively engages with brands like ours to gather feedback and make updates that enhance their product. This commitment to evolution ensures that the platform adapts to our changing needs, helping us stay ahead in the industry. Additionally, the integrated reporting and analytics in Hapana provide valuable insights into our business performance, helping us make informed decisions.

Desventajas

One challenge with Hapana is that, unlike larger competitors like Mindbody, it can be difficult to get people to recognise its full potential. Because Hapana is not as widely known, clearly outlining its unique advantages and innovative features is crucial for its future success. Highlighting the ways Hapana excels—such as its personalised customer support, commitment to evolving its platform based on user feedback, and innovative solutions tailored for growing businesses like ours—will help distinguish it in a competitive market.

Respuesta de Hapana

Thank you so much for sharing your experience with using Hapana Lilly! We're thrilled to have supported VAURA's growth and rebrand. It’s great to hear that Hapana's tools, integrated reporting, and customer service have helped streamline your operations and provided valuable insights.

We appreciate your feedback on market recognition and understand the challenge of standing out in a competitive space. Your suggestion to highlight our unique advantages is noted, and we’ll continue focusing on innovation, adaptability, and customer-driven improvements to showcase these strengths.

We’re excited to keep supporting your business, and we’re grateful you chose Hapana as your partner. If you need anything, we’re always here to help!

Jeremy
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Needs improving

Revisado el 12/6/2023

Unfortunately stuck with hapana due to franchise agreement and wish they would pick their game up....

Unfortunately stuck with hapana due to franchise agreement and wish they would pick their game up. If you are a small business you are going to be paying $300+ a month for headaches.

Puntos a favor

Honestly there is nothing about hapana that I could be grateful for. For what you pay you get a barely working app that's hard to navigate, easy to make mistakes and the the support is always rubbish. Hapana have lost me a decent amount of time and money!

Desventajas

How difficult it can be to navigate, how slow and ineffective support are. They don't help at all or action any suggested improvements.

SAM
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

HIGHLY recommend [sensitive content hidden] as your Account Manager!

Revisado el 7/8/2024

It's overall been excellent. Almost 3 years underway with our partnership with Hapana and it's been...

It's overall been excellent. Almost 3 years underway with our partnership with Hapana and it's been quite a tricky road to learn the system needless to say, given both our business and Hapana themselves are always adapting to the current market demands. But having the dedicated/allocated account manager, [sensitive content hidden] recently assigned to us, it's made my 'getting up to speed' way way faster, allowing the business as a whole, tighten areas of Hapana that I don't believe we were utilising to the fullest, but now we are. Thanks again [sensitive content hidden]! Your wealth of knowledge has been wonderful! You really know you stuff, it's impressive how quick you can get me an answer - not just any answer, but an answer that is a solution.

Puntos a favor

My account manager [sensitive content hidden] has been absolutely amazing. Couldn't praise her enough. I'm not tech savvy, so this platform has been quite a challenge for me, but [sensitive content hidden] has been able to address every one of my questions and been able to provide a timely answer or workaround. The platform itself doesn't seem as complicated to navigate once I learned what I'm doing, but I'd have been very stuck if it weren't for [sensitive content hidden] -so well done.

Desventajas

Without a dedicated accounts manager, like mine - [sensitive content hidden] - raising service tickets can be quite lengthy. Whilst all the team work tirelessly to address all the questions directed at them, raising service tickets loses the more personalised aspect, as tickets generally get addressed by another staff, different to the one you might have previously used/received a response for - more often than not, I'm needing to explain my situation over again so they understand what it is that i'm asking, as our company is a little unique to the mainstream client accounts.

Respuesta de Hapana

Thank you so much for your awesome review Sam! We are thrilled to hear how our team has been able to support you whilst using Hapana's platform. We will feedback regarding our support ticket process, this is something we are continually working on improving and always welcome feedback on this process.

Lissa
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Client and Lead Management in one place

Revisado el 26/6/2024

Puntos a favor

I like the workflows in Grow which give us the ability to streamline all our leads in one place and automatically follow through with a highly customizable process. Most member platforms I have worked with claim to have a built in CRM, but in order to maintain our follow through systems, we always had to use a separate platform before using Hapana

Desventajas

There are limitations with the member platform that make it inconvenient to set anything up with a past start/invoice date.

Alternativas consideradas

ABC Glofox

Razones para elegir Hapana

We were looking for a member management platform that had actual CRM capabilities.

Software anterior

EZFacility

Razones para cambiar a Hapana

because of a direct business referral, but also because of the features

Respuesta de Hapana

Thank you for taking the time to leave us a review Lissa, we really appreciate the feedback, especially pleased to hear about your positive experiences with GROW.

Mostrando 5 opiniones de 68 Todas las opiniones

Preguntas frecuentes sobre Hapana

He aquí algunas preguntas frecuentes sobre Hapana.

Hapana ofrece los siguientes planes de precios:

  • A partir de: 285,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Hapana son:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Hapana admite los siguientes idiomas:

español, inglés

Hapana admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Hapana se integra con las siguientes aplicaciones:

ActiveCampaign, GetResponse, Google Calendar, Mailchimp, QuickBooks Online Advanced, Xero, Zapier

Hapana ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Hapana.