Therasoft Online

Therasoft Online
Sobre Therasoft Online
Therasoft es un software integral de gestión de consultas de asesoramiento que ayuda a psicólogos, terapeutas y profesionales de la salud mental a crear y dirigir consultas privadas exitosas. La solución agiliza la gestión del flujo de trabajo e incluye herramientas de marketing, gestión y facturación online.
La solución ofrece una integración perfecta con calendario de programación y un sistema eficaz, seguro y cómodo para tomar notas. El sistema de almacenamiento de registros de Therasoft almacena evaluaciones y documentación clínica, notas de progreso, planes de tratamiento y facturación de seguros. Las notas de terapia con compatibles con DSM-IV y DSM 5, lo que permite a los usuarios trabajar de manera conforme a la ley HIPAA. Los usuarios pueden ver y actualizar las preferencias de programación de clientes individuales, revisar recordatorios y ver las próximas citas.
Therasoft incluye soluciones completas de facturación con reclamaciones electrónicas y procesamiento de tarjetas de crédito. Los usuarios pueden realizar un seguimiento de sus saldos, registrar los pagos de efectivo, créditos y seguros y depositar fondos directamente en su cuenta bancaria. El módulo gestiona la facturación de consultas y sesiones regulares, así como las cancelaciones y ausencias. Los usuarios también pueden crear, imprimir y enviar por correo electrónico facturas e información de facturación de los terapeutas a sus clientes.
Therasoft ofrece marketing en redes sociales para blogs de WordPress y cuentas de Facebook, Twitter y LinkedIn, así como analíticas y optimización de motores de búsqueda (SEO) para un sitio web exclusivo y profesional proporcionado por Therasoft.
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Opiniones
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- Sector: Películas y largometrajes
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Título
Revisado el 1/3/2021
Puntos a favor
No es Nada complicado y fácil de navegar
Desventajas
Nada, todo perfecto, y rápido de responder
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Liking Therasoft more and more after more than a year
Revisado el 13/9/2018
I am the sole practitioner in my private practice and use Therasoft for storing client data,...
I am the sole practitioner in my private practice and use Therasoft for storing client data, electronic billing, tracking and billing for co-pays, text or email reminders to clients about appointments, and encrypted emails for confidential information. Therasoft works FOR me - because Therasoft works WITH me!
Puntos a favor
1. Customer service is patient, straight forward, individualized and makes a consistent effort to be responsive.
2. Over the past year, Therasoft has made changes to their staffing system to increase availability after hours - which is especially important to me as there is a significant time difference between our respective locations.
3. There is no pressure to add more services than you need. They genuinely want customers to have the best fit which is, of course, a great customer service strategy but with Therasoft it's not just for show.
4. They have been open to scheduling regular weekly phone consults with me for as much or as little time as I need. If our rep - whom I consult with - is not able to make it, she notifies me ahead of time. Our consults are goal directed but have a personal warmth that I value and have come to trust.
5. THERE IS NO AUTOMATED VOICEMAIL SYSTEM with irrelevant mandatory options but not the ones you need and no way to access a human being. Usually I reach someone directly and that availability has now increased. If the answering service picks up, it can be a little frustrating - even when I've been frustrated and called repeatedly, Therasoft staff have been professional and focused on problem-solving.
Desventajas
Occasionally, there are technological problems that can only be resolved by the developers. In fairness, these tech problems have been minor (not major - no lost notes, files, whole narratives). One of these problems was resolved only after about 6 months. I was persistent about it and appreciated that my persistence was treated in a matter of fact manner rather than an irritant. Admittedly, I wondered if they were really working on it. But then, one day, it was resolved - no fanfare, just fixed.
Respuesta de Therasoft Online
Thank you for your feedback, we appreciate you taking the time to Review our Company.
I am sorry you had some difficulties with your documentation. We have made some changes for autosave so if there is any internet connection or other problems our system will autosave what you have completed up to that point.
Glad you are able to make the software work for all your needs to do the job you love.
Many Thanks,
Petra
- Sector: Servicios individuales y familiares
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
title
Revisado el 17/8/2023
very good
very good
Puntos a favor
easy use, accessible, only used IT once and it appeared to be quick response
Desventajas
could have learned more before started, would like to have more knowledge about different parts to assist with daily use
Respuesta de Therasoft Online
Thank you for your review! We would love to set up a time to meet with you and go over more parts of Therasoft, You can directly email me at Petra@therasoft.com and I will send you my scheduling link.
Good Day!
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Buyer beware!
Revisado el 11/5/2011
You better be sure this software is tolerable to you before you buy it which, honestly, you can't...
You better be sure this software is tolerable to you before you buy it which, honestly, you can't be sure until you pay your money to try. Be prepared to be out at least $500 dollars if you change your mind because by the time you learn the program and change your mind, you will be out of their "policy window" for any refund. Clever strategy on their part financially, but a horrid way to treat a (now former) customer.
Puntos a favor
Very comprehensive feature list that covers all of what I would like in a practice management/ emr program. They have thought through and produced a package that integrates what is needed. However, there are some serious problems with the software and company to be aware of.
Desventajas
The biggest problem is the overall flow of the software. It requires you to select a function and then the client, rather than tracking one client through all functions as most therapists and other software do (i.e. mark attendance, write a note, collect fee, schedule next session, then move on to the next client). I lasted one day before I quite. The lack of a free trial and no screen shots should have been my first clue. The complexity and poor ergonomics of the software make the use of all the features frustrating and a hinderance. The software is full of errors in the menus and their mobile app for scheduling still does not work after months of reporting the problem. After investing hours of my time training and learning just the basics of the software, it was clearly not going to work for me. After giving more of my time to give them a detailed review I was told that they would not refund any of the $760 spent getting up to speed on something I never was able to use. Wow!!
Respuesta de Therasoft Online
We are sorry to see this review. Here is someone that signed up in Jan 2011, was using the system as recently as May 2011. Even made three monthly payments after the initial free month. We stand behind our product and continue to honor the 30 day money back guarantee as well as no termination fees. We respect our customers feedback and try our best to accommodate every request but it is impossible to please everyone.
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
review
Revisado el 24/1/2023
Puntos a favor
ease of drop down menus/ accessible to entire staff regardless of their previous experience
Desventajas
the new login program. it is so annoying and difficult to use I am considering a switch to another platform/program
Preguntas frecuentes sobre Therasoft Online
He aquí algunas preguntas frecuentes sobre Therasoft Online.P. ¿Qué tipo de planes de precios ofrece Therasoft Online?
Therasoft Online ofrece los siguientes planes de precios:
- A partir de: 69,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Therasoft Online?
Los clientes habituales de Therasoft Online son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Therasoft Online?
Therasoft Online admite los siguientes idiomas:
inglés
P. ¿Therasoft Online es compatible con dispositivos móviles?
Therasoft Online admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Therasoft Online?
Therasoft Online se integra con las siguientes aplicaciones:
Clearent, DoseSpot, LinkedIn for Business, Meta for Business, Twitter/X, VidyoConnect, WordPress
P. ¿Qué tipo de asistencia ofrece Therasoft Online?
Therasoft Online ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
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