Cisco WebEx

Cisco WebEx

Voz y videoconferencia con pantalla compartida.

4.4/5 (3637 opiniones)

Información general sobre Cisco WebEx

¿Qué es Cisco WebEx?

WebEx combina el uso compartido de escritorio a través de un navegador web con conferencias telefónicas y video, para que todos vean lo mismo mientras hablas.

Ahorra tiempo y dinero en viajes. Colabora fácilmente con colegas y clientes remotos. Elimina la molestia de enviar archivos por correo electrónico y hacer un seguimiento por teléfono. Haz que tus reuniones sean más productivas y exitosas.

Haz que todos estén sincronizados: comparte lo que estés viendo en tu computadora con todos los participantes en la reunión; no necesitan una cuenta de WebEx para ver lo que estás viendo.

Colabora en tiempo real: utiliza estas herramientas de anotación, toma de notas y pizarra electrónica para marcar documentos mientras los compartes. Y dale a cualquiera en tu reunión el poder de hacer lo mismo.
Atrévete a un encuentro cara a cara con la videoconferencia.

Las videoconferencias todavía son importantes. Es por eso que WebEx permite transmitir videos de cámaras web en vivo en cada reunión o sesión. Captura todas esas sonrisas, haz contacto visual y prepárate para un primer plano.
No te pierdas ningún otro momento de "¡ajá!".

Realiza un seguimiento de las conversaciones y decisiones grabando el audio y el video de tu reunión con un solo clic. Y luego compártelo de forma segura con quien quieras.
Haz que tus reuniones en línea sean móviles.

¡Los guerreros del camino se regocijan! Es fácil programar, organizar o unirse a una conferencia web de WebEx sin importar dónde te encuentres, desde tu computadora de escritorio, computadora portátil o teléfono móvil.

Información general sobre Cisco WebEx

Precio

A partir de
19,00 US$/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de Cisco WebEx

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Chino (simplificado), Chino (tradicional), Inglés, Francés, Alemán y otros 5, Italiano, Japonés, Coreano, Portugués, Español

Capturas de pantalla

Captura de pantalla de Cisco WebEx: Users can initiate and join meetings
Captura de pantalla de Cisco WebEx: Users can initiate and join meetings Captura de pantalla de Cisco WebEx: Video conferencing is supported Captura de pantalla de Cisco WebEx: Multiple participants can be added to a meeting room Captura de pantalla de Cisco WebEx: When joining rooms, users can define whether they with to call in or be called Captura de pantalla de Cisco WebEx: Cisco WebEx offers native apps for Android and iOS Captura de pantalla de Cisco WebEx: Users can view all of their upcoming scheduled meetings Captura de pantalla de Cisco WebEx: Screen sharing allows users to share information from their device Captura de pantalla de Cisco WebEx: Before screen sharing begins, WebEx confirms that the user wants their screen to be seen

Opiniones de Cisco WebEx

Opiniones de Cisco WebEx

Calificación general
4.4
/
5 3637 opiniones
Excelente
1923

Muy bien
1363

Normal
296

Pobre
46

Malo
9

Relación calidad-precio
4.1
Funciones
4.3
Facilidad de uso
4.2
Asistencia al cliente
4.2
90% Un ha recomendado esta aplicación
Emel K.

Perfect meeting and communication management with Cisco WebEx

In overall I'm very happy to use Cisco WebEx meetings while working in the office or during the business travels. Sharing information, getting or giving training, meeting with the team members or foreigners from distance never had been easy this much. WebEx increases our communication and sharing capabilities with it's many features...


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Ravinder B.

Cisco Webex - one of the best tool to conduct online virtual meeting with great security

Being a legal service company and as per the company’s legal compliance, we have chosen the Cisco WebEx. In terms of legal compliance, the security of Cisco WebEx is quite good. We generally use it to conduct an online meetings with vendors and clients.


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Michael G.

Cisco Webex destroys competition

Cisco makes it easier to reach out to potential customers thousands of miles away, in a very clear format, and we are able to completely satisfy any and all areas of need.


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Steve B.

How the mighty have fallen

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.


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Syed saad Q.

Helped power our weekly and daily meetings

We were able to conduct full day workshops with consultants who were off-site. Saved millions in travel and logistics costs.


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Emel K.
Sector: Automoción
Tamaño de la empresa: 10.001+ empleados
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Perfect meeting and communication management with Cisco WebEx

Software usado A diario durante Más de dos años
Revisado el 18/7/2019
Fuente de la reseña: Capterra

In overall I'm very happy to use Cisco WebEx meetings while working in the office or during the business travels. Sharing information, getting or giving training, meeting with the team members or foreigners from distance never had been easy this much. WebEx increases our communication and sharing capabilities with it's many features...

Puntos a favor

HD video and audio conferencing is probably the best positive side of WebEx. Connectivity oprions e.g. landline or internet call also good. While you make the meeting, you can share your screen or even control other user screens and make some actions while controlling their screen as well. There are lots of ways to effectively use WebEx. Firstly, you may use mobile version (IOS, Android) of WebEx and quickly connect to your meetings while on the go. Secondly there are different add ons such as MS Outlook add on. This enables one-click WebEx feature; so that you can either add meeting link to your invitation or instantly start a meeting by just one click from outlook menu. There are also other tools like Record Meetings or Productivity tool, these give you change to increase efficiency; again by just one or two clicks.

Puntos en contra

Latest version of the WebEx has a very lean interface which makes it elegant but on the other hand some user controls are kind of hidden or hard to reach so you may struggle in the first hand; but can get used to by the time. Another drawback is the lag or slow down issue while sharing or controlling screens. I think the severity depends on your connection speed; but this is likely to happen if you use control features much. Lastly, connection with WebEx server may be an issue time to time; but I don't see this as a critical issue as it may happen with other service providers as well.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Ravinder B.
Sector: Servicios jurídicos
Tamaño de la empresa: 501-1000 empleados
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Cisco Webex - one of the best tool to conduct online virtual meeting with great security

Software usado A diario durante Más de dos años
Revisado el 23/12/2019
Fuente de la reseña: Capterra

Being a legal service company and as per the company’s legal compliance, we have chosen the Cisco WebEx. In terms of legal compliance, the security of Cisco WebEx is quite good. We generally use it to conduct an online meetings with vendors and clients.

Puntos a favor

Cisco WebEx is the one-stop solution for online virtual meetings. Cisco Webex features include document, application and desktop sharing, Integrated audio and VOIP for toll-free calling, and Video Conferencing. Online meetings can be recording, editing, and played back later for retrieve useful information. The best feature I like is audio to text transcripts that WebEx creates for each meeting. So, you can choose to automatically receive recording transcriptions and you don’t have to focus on making notes during your meeting. Webex support integration with popular other software including Microsoft Outlook, Microsoft Office, IBM Lotus Notes and other IM solutions. Cisco WebEx is a cloud bases solution and meetings can be joined using desktop, browser, or mobile device with any client or additional plug-ins. Audio and Video quality are good and reduces background noises which may cause distractions. Cisco WebEx provides industry-leading security to each meeting held on its platform.

Puntos en contra

The mobile app seems to have functionalities as compared to the desktop app. The issue with audio and video over slower networks can be improved. Integration with third-party software can be improved. It usually takes time if you drop off in an ongoing meeting and then tries to rejoin again.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Michael G.
Sector: Formación profesional y coaching
Tamaño de la empresa: 13-50 empleados
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Cisco Webex destroys competition

Software usado A diario durante Más de dos años
Revisado el 15/10/2019
Fuente de la reseña: Capterra

Cisco makes it easier to reach out to potential customers thousands of miles away, in a very clear format, and we are able to completely satisfy any and all areas of need.

Puntos a favor

What I like most about this software is that it is easy to use, easy to train other folks on how to rationally use it, and when their is a problem, it's usually easy to troubleshoot. It makes communication easier than other platforms, by integrating new and top tier technology to allow satisfaction of all needs.

Puntos en contra

In all honesty, I can not recall a particular thing that I dislike about it at the moment. It has treated my company right.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Steve B.
Sector: Servicios financieros
Tamaño de la empresa: 10.001+ empleados
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How the mighty have fallen

Software usado A diario durante Más de dos años
Revisado el 8/9/2018
Fuente de la reseña: Capterra

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Puntos a favor

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Puntos en contra

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 3.0/10

Syed saad Q.
Sector: Servicios
Tamaño de la empresa: 10.001+ empleados
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Helped power our weekly and daily meetings

Software usado A diario durante Más de dos años
Revisado el 4/11/2019
Fuente de la reseña: Capterra

We were able to conduct full day workshops with consultants who were off-site. Saved millions in travel and logistics costs.

Puntos a favor

The excellent video and sound quality, coupled with cloud based recording, ability to integrate with Outlook, and support for multiple parties to join. I also loved that I could schedule sessions hours or days in advance, notifying all attendees.

Puntos en contra

I found out annoying to have to keep downloading an EXE file each time I wanted to join or host a meeting. This was mainly because my IT department hasn't given us admin rights on our computers so the browser plug-in couldn't be installed.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.2/10
Basado en 3637 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Cisco WebEx

Precios de Cisco WebEx

A partir de
19,00 US$/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.1/5
Basado en 3637 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Cisco WebEx

Funciones de Cisco WebEx

API
Chat
Conferencias
Creación de informes de llamadas
Creación de informes en tiempo real
Creación de informes y estadísticas
Desvío de llamadas
Enrutamiento de llamadas
Gestión de la comunicación
Grabación de llamadas
Identificador de llamadas
Integración de CRM
Integración de terceros
Mensaje de voz
Mensajería instantánea
Notificaciones automáticas
Panel de actividades
Supervisión
Supervisión de llamadas
Videoconferencia
Funciones
4.3/5
Basado en 3637 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Cisco WebEx

Preguntas frecuentes sobre Cisco WebEx

He aquí algunas preguntas frecuentes sobre Cisco WebEx.

P. ¿Qué tipo de planes de precios ofrece Cisco WebEx?

Cisco WebEx ofrece los siguientes planes de precios:

A partir de: 19,00 US$/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Cisco WebEx?

No tenemos información sobre las características de Cisco WebEx

P. ¿Quiénes son los usuarios habituales de Cisco WebEx?

Los clientes habituales de Cisco WebEx son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Cisco WebEx?

Cisco WebEx admite los siguientes idiomas:

Chino (simplificado), Chino (tradicional), Inglés, Francés, Alemán, Italiano, Japonés, Coreano, Portugués, Español

P. ¿Qué tipo de planes de precios ofrece Cisco WebEx?

Cisco WebEx cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Cisco WebEx es compatible con dispositivos móviles?

Cisco WebEx admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Cisco WebEx?

Cisco WebEx se integra con las siguientes aplicaciones:

Act-On, Astea Alliance, Bitium, Docebo, Dropbox, ExpertusONE LMS, Paradiso LMS, SharpSpring, eFront, eTrigue

P. ¿Qué tipo de asistencia ofrece Cisco WebEx?

Cisco WebEx ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo