Omnigo

La gestion de riesgos muy buen soporte en cualquier problema tecnico

We chose Report Exec Enterprise several years ago as our first venture into computerized records management. We use the online version, i.e., do not use local servers for data storage. Overall the program is very good, although there are tweaks to the search functions that would make data extraction more accessible. I cannot say enough good things about the customer support team; I have them on the auto dial and they are always eager and competent to/in resolving our dilemmas.

Great! I like it a lot.

I came into using Report Exec with a new job. Someone else had set it up and I found they didn't do a great job. After calling their customer service they were helpful in guiding me through making changes on the administrative side of the software. I still found the drop down menu pathways confusing for making changes or trying to find the right path to alter something. I went to one of the Report Exec training and was able to get a better grasp of navigating administrative changes. After cleaning up the software it is much easier for my staff and me to use. I think it would be great if there was a little more to the software in terms of adding functions, such as alerts or guidance when selecting certain incident types. Different organizations might have good use for this to help staff understand next steps when a certain incident occurs. I would like to see a Title IX integration just as there is Clery integration for Higher Ed. institutions.

Report Exec has streamlined our process, officers and dispatchers find it easy to use. The reporting feature for month end reports provides great information for analyzing data and targeting patrols. Our department has had great experiences with customer support and issues have been resolved in a short time frame.