Zoho Mail

Zoho Mail

Secure email hosting & mailbox management for business users

4.4/5 (429 opiniones)

Información general sobre Zoho Mail

Email@yourdomain.com
Get a custom domain email for your business. Create unique and professional email addresses for your employees with your company domain.

Secure, ad-free email with 99.9% uptime guaranteed
Zoho Mail guarantees you the most wanted availability with the utmost security and privacy to your account via EAR, TLS and TFA authentication.

Seamless email migration
Make your switch simple using our Migration tools. Our expert 24x7 technical support will help you make a smooth transition to Zoho Mail.

Control Panel
Manage your business emails from Zoho Mail’s powerful Control Panel. Admins can set up individual mailbox quotas and privileges,

Easy Migration
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

A newer way to email
Zoho Mail has brought the best elements of social into email, letting you tag people or share folders in a click. Streams will let you get social, and help you spend more time outside the (in)box.

Instant Chat
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

Calendar, Tasks & Notes
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

Multiple Email Accounts
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?

Precio

A partir de
1,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica

Idiomas admitidos

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés y otros 18, Neerlandés, Inglés, Francés, Alemán, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Polaco, Portugués, Ruso, Español, Sueco, Tailandés, Turco, Ucraniano

Opiniones de Zoho Mail

Calificación general
4.4/5
88% reseñas positivas
249
Excelente
130
Muy bien
38
Normal
8
Pobre
4
Malo
Felix J.
Traducir con Google

Great for basic capabilities, lacking integration with other suites

Software usado A diario durante Más de dos años
Revisado el 9/9/2019
Fuente de la reseña: Capterra

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Puntos a favor

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Puntos en contra

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación

7.0/10
Usuario verificado
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Meant for Startups and upto Medium Scale Business Mainly

Software usado A diario durante Más de dos años
Revisado el 10/8/2019
Fuente de la reseña: Capterra

The branding of the company and reputation as premium is what established via use of Zoho Mail. It is a very important factor in creating a trusted image among potential clients. In fact, it does maintain a reputation with ease of access at the companies end.

Puntos a favor

Ability to scale up and work as a team is the most approaching benefit of Zoho Mail.

further to it, on use I did find:

1. The Administrator can be a team and not just one person.
2. Role set up and Employee Addition, even with custom roles are very helpful for medium scale enterprises.
3. Has a good ability to make a company-wide policy for better implementation of compliances and related kinds of stuff without hassles.
4. The advanced and simple mode selection also helps for quite a good lot of employees.
5. The email authenticity details in every email are quite a helpful feature that will save a life from spams not available in Gsuite and likewise applications to extend Zoho has.

Puntos en contra

The Cost expenses of running full premium features are a setback to most of micro and nano scale enterprises. The Company does provide good lot feature even at free of cost but the overall pricing deters such enterprises to buy paid plans, thus reducing the inflow of such paid customers.

The privacy policies of companies present a loophole of the ability of admin to peek in an employee's email. It is like a sword with two edges, both beneficial and destructive too.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

7.0/10
Usuario verificado
Traducir con Google

Email Hosting in Constant Revamp Mode

Software usado A diario durante Más de dos años
Revisado el 3/4/2019
Fuente de la reseña: Capterra

Since I am an active user and recommend this to my clients, I would defintiely say it's worth it, despite the spam stuff. Junk mail will be a pain no matter what.

The interface is pleasing and I do notice they are constantly working to make improvements and updating things

Puntos a favor

I use this daily and it's great. It is totally separate from my website hosting email and with a few settings on the server & on my domain registrar, my mail was set up. I use it on my local computer/devices OR I can also login and manage email on the web. I set up folders, filters, blacklist/whitelists, and love that I can create an alias email to give out if I don't want someone to have the private email.

Their support is good, despite taking a few days to get a response sometimes, but they are very friendly and always want to help you solve your problem. A few times, i've gotten phone calls and they've accessed my screen to help me troubleshoot an issue they aren't able to replicate which is miles above other support services these days.

If you choose, you can also use several other features like their contacts manager, calendar, tasks, and several other Zoho branded products (some free, some not).

It's straightforward and basic but to be clear: this is not a replacement for the mail system hyou use on your comptuer... it is an email HOSTING service = where your emails are stored. You still need to use an app on your computer/device to send/receive messages.

HUGE Pro: move to a new web host is a. All I need to do is change a few MX records at my domain registar, I never have to worry about losing email. The steps involved "may" require help but not hard to do.

You can set up a spam management system to either allow, bounce or quarantine msgs.

Puntos en contra

It seems like my email sometimes appears to be offline in my computer mail app. It's usually brief but it happens. The more recent setup for anti-spoofing settings were a pain in the butt to set up and I had to contact support for help b/c their instructions were wrong (but, like I said, they did help me and were eager to please).

The spam filtering feels limiting. I can only block emails/ domains. I wish I could add a spam filter based on subjects, keywords or phrases to swipe them in one action. The type of spam that we seem to get with the same topic yet comes from infinite number of addresses makes it a huge pain to manage. You have to login, go to your Control Panel & add the addresses/domains to the blacklist. If I could do this based on the subject line or keywords, I'd have to do this less often. I drown in emails & too many still get through (even if in my Junk folder), I don't want to ever see them.

Then, I seem to get a lot of false negatives. Legitimate people sometimes do not get through & again, need to check the spam settings, add them to the main whitelist & check the quarantine folder. These are more recent changes but it's increasing the time I spend, instead of reducing.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Benjamin J.
Traducir con Google

Overall a great email solution but with it's quirks

Software usado A diario durante 6-12 meses
Revisado el 27/3/2019
Fuente de la reseña: Capterra

We switched from an isp hosted email account because after many years the isp could not keep up with the times, were lacking ssl support, storage space was obismally small, and support took days to solve even the smallest issues where I could actually determine what needed to be fixed on their end before they could.

Zoho mail has taken all of that off of my plate, allowed me an easy way to manage most features company wide in single steps, and anytime I had a question support was always available to help, and even if their support couldn't fix problems we were having (such as the streams function) they have always been polite, professional, and eager to help any time of day or night.

If you're looking for an inexpensive but feature rich email suite for your company or even for the individual I couldn't recommend these guys more even with the minor quirks we have experienced.

Puntos a favor

The value for the money is obvious once you start using the software. Features for even the lowest tier paid plans include white and black lists, spam filtering, mailing lists, custom groups for email accounts, and a plethora of other things. Absolutely worth the measly cost they charge per year.

Out of the box you have full control via the admin panel to enable or disable pop or imap, create unlimited aliases per email, add signatures and company wide disclaimers to emails.

They have their own web interface, desktop and mobile applications that come included as well.

One if my absolute favorite features is the zohomail admin application for mobile which allows me to, in seconds, change any employees password if they forget it regardless of where I am.

Ssl, dkim, spf, are all available out of the box as well.

Puntos en contra

One of the most frustrating features of the software is the Streams feature. You can compare this to an email client trying to merge email with their own version of social media. For those looking for a feature such as this it may not be a huge issue for you, however I run IT for approximately 100 users and not a single person wants this feature, the problem being is it comes turned on by default.

Shut it off you say? If it were that easy I wouldn't be so annoyed by it. There is no admin level switch to turn off streams company wide. To do so every single user must individually log into the web application, find the streaming filter, and shut it off manually one by one...

The stream feature creates 2 folders called notifications and newsletters automatically that begins sorting mail based on zohos own specifications. If you have employees who are older and not tech savvy it is extremely difficult to train everyone to check 3 different folders (including inbox) for their mail when everything use to be located in the inbox alone.

After browsing through forums, support threads, etc it appears many companies and users have begged for an off switch company wide due to the exact same issue we still are plagued with for years now, however nothing had been done to rectify this time consuming and hassle of s "feature".

Desglose por calificación

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Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Dakota D.
Traducir con Google

A learning experience that has helped me better understand the managing the finer points of business

Software usado A diario durante Más de un año
Revisado el 18/6/2018
Fuente de la reseña: Capterra

I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Puntos a favor

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Puntos en contra

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de Zoho Mail

A partir de
1,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)

Funciones de Zoho Mail

  • API
  • Integración de CRM

  • Análisis en tiempo real
  • Chat
  • Conferencias
  • Creación de informes de llamadas
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Desvío de llamadas
  • Enrutamiento de llamadas
  • Grabación de llamadas
  • Identificador de llamadas
  • Integración de terceros
  • Mensaje de voz
  • Mensajería instantánea
  • Notificaciones automáticas
  • Panel de actividades
  • Supervisión
  • Supervisión de llamadas
  • Videoconferencia

Más información sobre Zoho Mail

Funciones principales de Zoho Mail

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

Beneficios

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Preguntas frecuentes sobre Zoho Mail

He aquí algunas preguntas frecuentes sobre Zoho Mail.

P. ¿Qué tipo de planes de precios ofrece Zoho Mail?

Zoho Mail ofrece los siguientes planes de precios:

A partir de: 1,00 US$/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)

P. ¿Cuáles son las características principales de Zoho Mail?

Zoho Mail ofrece las siguientes características:

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

P. ¿Quiénes son los usuarios habituales de Zoho Mail?

Los clientes habituales de Zoho Mail son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Zoho Mail?

Zoho Mail admite los siguientes idiomas:

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés, Neerlandés, Inglés, Francés, Alemán, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Polaco, Portugués, Ruso, Español, Sueco, Tailandés, Turco, Ucraniano

P. ¿Qué tipo de planes de precios ofrece Zoho Mail?

Zoho Mail cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Zoho Mail es compatible con dispositivos móviles?

Zoho Mail admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Zoho Mail?

Zoho Mail se integra con las siguientes aplicaciones:

NEWOLDSTAMP, Workato, Zoho CRM, Zoho Docs, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites

P. ¿Qué tipo de asistencia ofrece Zoho Mail?

Zoho Mail ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo