Sobre TouchBistro

TouchBistro ha sido nombrado por Business News Daily como el mejor sistema POS para restaurantes durante tres años consecutivos. El factor galardonado de TouchBistro es que el sistema iPad POS está diseñado por el personal de servicio del restaurante y destinado a ellos con el fin de satisfacer las necesidades específicas del sector con asistencia en horario ininterrumpido realizado por excamareros, gerentes y propietarios de restaurantes.

No importa si brindas un servicio completo o un servicio rápido, TouchBistro te ayudará a aumentar las ventas, mejorar el servicio y tomar mejores decisiones comerciales. Gestionar pedidos al lado de la mesa, planos y tablas del piso, procesamiento de pagos móviles, personal, programación, gestión del menú en iPad, gestión de inventario y fidelización desde el iPad. También posee informes y analíticas de acceso en la nube desde cualquier lugar, en cualquier momento.

Precios desde:

69,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a TouchBistro

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

69,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a TouchBistro

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Funcionalidades

Funcionalidades totales de TouchBistro: 58

  • API
  • Acceso móvil
  • Acceso sin conexión
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Análisis en tiempo real
  • Contabilidad integrada
  • Control de inventario
  • Controles o permisos de acceso
  • Controles por separado
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cuentas de clientes
  • Datos en tiempo real
  • División de cuentas
  • Facturación
  • Gestión de cocinas y de menús
  • Gestión de consejos
  • Gestión de contactos
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de entrega
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de listas de espera
  • Gestión de pedidos
  • Gestión de precios
  • Gestión de promociones
  • Gestión de recibos
  • Gestión de reservas
  • Gestión de stock
  • Gestión de tablas
  • Gestión de tarjetas de regalo
  • Gestión de tesorería
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Integración contable
  • Notificaciones en tiempo real
  • Pagos electrónicos
  • Panel de actividades
  • Para restaurantes
  • Pedidos de ventas
  • Pedidos en línea
  • Programa de fidelización
  • Punto de venta (POS)
  • Punto de venta para restaurantes
  • Registro de entrada/salida
  • Registro de pedido
  • Reloj registrador
  • Seguimiento de estado
  • Seguimiento de inventario
  • Seguridad SSL
  • Supervisión en tiempo real

Alternativas

Toast POS

4,1
#1 alternativa a TouchBistro
La solución Toast POS es una plataforma de gestión de restaurantes basada en la nube para que los propietarios de...

Square Point of Sale

4,7
#2 alternativa a TouchBistro
Square Point of Sale es una solución POS para dispositivos Android e iOS que incluye herramientas para gestionar pagos,...

Clover

3,9
#3 alternativa a TouchBistro
Clover es una plataforma todo en uno diseñada para ayudar a los comercios minoristas online y offline, restaurantes de...

Revel Systems

3,7
#4 alternativa a TouchBistro
Revel es un sistema de punto de venta para iPad, dirigido a restaurantes, bares, comercios minoristas, restaurantes de...

Opiniones

Calificación general

4,0 /5
(340)
Relación calidad-precio
3,7/5
Funcionalidades
3,9/5
Facilidad de uso
4,2/5
Asistencia al cliente
3,7/5

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Mostrando 5 opiniones de 340
Paul M.
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

For iPad soulution for busy restaurants, this is your answer!

Revisado el 8/10/2016

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Puntos a favor

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Desventajas

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Brent M.
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Slick, powerful & user-friendly in a small package

Revisado el 19/11/2019

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Puntos a favor

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Desventajas

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Alternativas consideradas

Square Point of Sale y Vend

Razones para elegir TouchBistro

TouchBistro is a much more powerful option for splitting up tables and creating tabs in our taproom.

Software anterior

Vend

Razones para cambiar a TouchBistro

Intuitive nature, ease of use, flexibility of software.
Dayana C.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Total disappointment

Revisado el 11/5/2022

Where do I start? Have been using it for less than 3 weeks and it has been a complete nightmare....

Where do I start? Have been using it for less than 3 weeks and it has been a complete nightmare.
First, the sales person sold us equipment that "we didn't need" as per the install guy. Over $300 in equipment still in their box... the initial onboarding guy said we didn't need that for the size of the venue. Second, the second iPad does not connect to the touch bistro network. Third, was basically told we had to switch our payment processing to Chase because the integration wasn't going to work with other providers for much longer. After lots of time and paperwork ended up switching to Chase for TouchBistro and guess what? the integration doesn't work. We have had to switch to the stand along mode to be able to take payment from our customers. We have spent hours and hours on the phone with customer service and no one seems to be able to figure it out. Yesterday I was on the phone again for over 2 hours, first with one guy who tried everything he could and finally said he had to transfer me to a senior department because he didn't know what else to do. After having to explain everything again to the "senior" agent, then she tries to follow all the same steps that I had just gone through with the previous guy and still couldn't figure it out. After basically turning everything off and back on 10 times, it worked once so I ended the call!!! Then today, we get to work and guess what? It doesn't work again. I wasted over 2 hours of my day for nothing!!!

Puntos a favor

The idea behind it it's great, if it were to actually work as it should.

Desventajas

Our team is hating that we changed the POS because this one is so slow and gives them connectivity issues daily. We were sold a product that does not actually operates as they tell you it would.
- You can not restrict servers from opening someone else's table unless you assigned sections. Seriously?
- You can not use the main iPad to try to input a reservation because the second iPad won't work unless the main iPad is on the TouchBistro app? lol are you serious?
- The integration of TouchBistro POS with TouchBistro reservations system that I was told was gonna make everything so smooth is a complete joke. As I said, you can not try to take a reso or waitlist with the main iPad. You basically need an iPad that's gonna sit there and look pretty but not be used for anything beside clocking in/out, otherwise it will compromise the entire operation.
- The payment integration is ridiculously slow (when it actually works) but it has only worked a couple of times and the rest of the time gives an "error connection". It's a brilliant idea, if it were to actually function.

Ashley H.
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Fair value for the price

Revisado el 26/1/2021

It has been fair. Sometimes their customer service department is hard to get a hold of. We have...

It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.

Puntos a favor

The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.

Desventajas

The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.

Respuesta de TouchBistro

Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team

Brian M.
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Best POS system

Revisado el 16/12/2021

TB is the best POS system I have ever worked with in 40 years I have been in the restaurant...

TB is the best POS system I have ever worked with in 40 years I have been in the restaurant business.

Puntos a favor

The ease of switching over from our old system to the TB system

Desventajas

Nothing . Everything works exactly they way we wanted .

Respuesta de TouchBistro

Hey Brian, thank you for leaving us a review! We appreciate the kind words!

Mostrando 5 opiniones de 340 Todas las opiniones

Preguntas frecuentes sobre TouchBistro

He aquí algunas preguntas frecuentes sobre TouchBistro.

TouchBistro ofrece los siguientes planes de precios:

  • A partir de: 69,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de TouchBistro son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

TouchBistro admite los siguientes idiomas:

inglés

TouchBistro admite los siguientes dispositivos:

iPad (móvil)

TouchBistro se integra con las siguientes aplicaciones:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

TouchBistro ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para TouchBistro.