CiiRUS
Sobre CiiRUS
Ciirus es una plataforma de gestión de propiedades y alquiler vacacional basada en la nube creada para pequeñas y medianas empresas. Los administradores de propiedades pueden usar esta herramienta para comunicarse con el personal y administrar las tareas necesarias. Al iniciar sesión en la nube de Ciirus, el personal de la oficina y el personal de campo pueden comunicarse utilizando diversas herramientas de comunicación en línea y móviles para ver, asignar y distribuir proyectos y tareas en tiempo real. Las notificaciones instantáneas están disponibles en pantalla y también pueden enviarse y compartirse a través de SMS y correo electrónico.
Las reservas y los motores de cotización están optimizados para trabajar con sitios web externos, integraciones, socios de canal seleccionados, SuperSites y portales de agentes. Los propietarios de viviendas también pueden acceder a su cuenta a través del portal de propietarios en línea, donde se les permite agregar o editar reservas e información, así como enviar presupuestos a posibles huéspedes, entre otras características.
Ciirus también ofrece herramientas de marketing y sitios web que incluyen diseño web y móvil personalizado, características de los hogares, motores de reserva integrados y distribución de boletines con opciones avanzadas de filtrado para campañas de correo.
El software también crea informes comerciales que cubren múltiples áreas, tales como saldos pendientes, llegadas esperadas, informes de ocupación, ingresos por alquiler y porcentaje de ocupación. Los informes personalizados también se pueden crear mediante la manipulación avanzada de datos y las opciones flexibles de filtrado. Los informes se pueden ver como gráficos de datos en color y pueden enviarse directamente por correo electrónico o se pueden compartir en una base de datos.
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- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use interface & Exceptional Customer Service
Revisado el 29/10/2019
Pleasant & Convenient
Pleasant & Convenient
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Ciirus Vacation Rental Software
Revisado el 21/6/2022
We love that our reservations are in one place and we are able to manage them. We also love the...
We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go. It also makes paying the cleaners so easy!!
Puntos a favor
This software is easy to use and understand. I also enjoy that the team listens when you have any problem and takes action to correct it. They are regularly rolling out updates and improvement to the website.
Desventajas
Any time you have a new product you have a learning curve. I was selected to test the new financial software side of Ciirus. I expected many more issues that we encountered and found the training team to be very knowledgeable and willing to help in any way possible. Most of the problems I had was my learning curve in using the product, not an issue on the Ciirus side. When we did find an issue it was immediately reported and corrected as soon as possible. I am very pleased with the software.
Respuesta de CiiRUS
Hi Susie,
It was such a pleasure working with you and your team to roll out the new Trust Accounting module. You guys have exemplary accounting practices which are a perfect fit for all of the bookkeeping and finance tools CiiRUS has to offer.
We know that picking up new features can be daunting, but it's our goal to support you as much as possible with online, in-person, and phone support. Please never hesitate to contact us whenever you need a fresher or when it's time to learn more about what's new. Major updates and features are launching consistently, so be on the look out!
Sincerely yours,
Josh at CiiRUS.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Great ideas that fall short on delivery
Revisado el 12/6/2019
Ciirus was a last minute decision to help assist with the purchase of a rental company. They have...
Ciirus was a last minute decision to help assist with the purchase of a rental company. They have great ideas and could be a major player in this field. They unfortunately are trying to expand and grow too fast to keep control of the program, therefore failing miserably with customer satisfaction.
Puntos a favor
The concept of the whole program that Ciirus has come up with is great, and they have a lot of good ideas on the platform
Desventajas
The program is loaded with bugs and glitches that makes using it a regular frustration. Getting help from the help desk in not as quick or easy as you would expect, even a non reply occuring every now and then. I've even been told regarding one of the glutches that they can't figure out why it changes the dollar numbers from one screen to the next. Kind of an important item in business, not to mess with billing. Last update crashed my computer, and locked me out of Ciirus for over a day.
Respuesta de CiiRUS
Thank you very much for this feedback. I'd like to learn more about the specific difficulties you've encountered and see what I can do to help. Your experience described is not consistent with the larger sentiment from our happy customers, so it's extremely important we have the opportunity to deliver that same value to you. We have brought in significant resources to track with the heightened demand for our services - it's unacceptable that you've experienced such delays and errors. Would you mind emailing communications@ciirus.com so we can talk more about the problems you've had, and do what we can to correct course? Thank you so much.
Kind regards,
The CiiRUS Team
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ciirus can do it all!
Revisado el 9/9/2022
Puntos a favor
Task manager, OTA sync & in real time, pricing system, complete 24/7 bookings and working around the clock with Love Rentals
Desventajas
Syncing the system with QuickBooks each time a software update rolls out for the desktop version
Respuesta de CiiRUS
Hi Megan,
Thank you for your kind feedback! We love to hear that the ongoing software updates and continued growth of our team has helped your business grow and be more efficient.
Unfortunately, re-syncing with QuickBooks Desktop is necessary with that specific platform. Have you considered trying QuickBooks Online? This version integrates with the CiiRUS web portal and doesn't require any ongoing re-sync when updates are published. Feel free to get in touch with me at communications@ciirus.com if you want to discuss this more. We'll be happy to have a trainer walk you through the setup process and make sure it's all working properly for you.
Yours sincerely,
Josh at CiiRUS.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Was on the Fence but Glad I Jumped!
Revisado el 8/1/2021
I was on the fence about switching vacation rental software. It is a LOT of work to get set up the...
I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, [SENSITIVE CONTENT HIDDEN]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!
Puntos a favor
The thing my Team loves most so far about this product is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.
Desventajas
It would be great someday if the AirBNB communication integration were a little simpler. And of course apps are nice. But it's still better than the software we were using before.
Respuesta de CiiRUS
Hi Nicole,
We are so grateful that you took the time to share the wonderful experience you had onboarding with CiiRUS.
I'm pleased to let you know that our new Unified Inbox tool makes it simple to read and respond to guest communication via Airbnb, Vrbo, and your direct website/guest portal. Please connect with me at communications@ciirus.com, and I'll be happy to set up some complimentary training for you and your team.
Sincerely yours,
Josh at CiiRUS
Preguntas frecuentes sobre CiiRUS
He aquí algunas preguntas frecuentes sobre CiiRUS.P. ¿Qué tipo de planes de precios ofrece CiiRUS?
CiiRUS ofrece los siguientes planes de precios:
- A partir de: 25,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de CiiRUS?
Los clientes habituales de CiiRUS son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite CiiRUS?
CiiRUS admite los siguientes idiomas:
inglés
P. ¿CiiRUS es compatible con dispositivos móviles?
CiiRUS admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra CiiRUS?
CiiRUS se integra con las siguientes aplicaciones:
Airbnb Clone, BookingPal, DigiSigner, Google Analytics 360, Google Maps, Lynx, Mailchimp, Mailchimp Transactional Email, NextPax Channel Management System, PriceLabs, QuickBooks, Quickbooks Connect, Quickbooks Pro, RedSky, Rently, SiteMinder, Stripe, Twilio, Vrbo, authorize.net
P. ¿Qué tipo de asistencia ofrece CiiRUS?
CiiRUS ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
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