TheraNest

It is very intuitive and easy to learn how to use the basic functions. All our staff use it daily and generally can use all of the needed functions with limited training. The price is reasonable and the support is pretty good. They are friendly and understand the problem.

We have found several limitations for our counseling center: 1) we see multiple members in a family with different counselors. You cannot create more than one account with one email. So if there is only 1 parent and 2 children that need to be seen we need to be creative in how to get intake paperwork to them. 2) Some of the forms are not customizable. We tried to use our own Intake and Treatment Plans, but then none of it had interface with the other features, so we went back to using their forms, but they are not in the format we need for Medicaid and for our own needs. 3) we do assessments to track progress. They recently added a few basic standardized assessment tools, but we would prefer to use our own that we developed. So we need to use Survey Monkey for that function. Generally we would prefer a product we can tailor more to our program needs, but realize this would cost a lot more. So for the money, this is an adequate product for us.

Ensora Mental Health is easy to navigate and understand. I especially like how the program is formatted and keeps things that need to be together near each other.

I think Ensora Mental Health could improve cost effectiveness for small business clients. It would help very much.

Theranest works well, is efficient, and tech staff are on top of glitches immediately.

Sometimes it moves a little slow, but this goes for all EHR software. And by a little slow, I mean maybe half a second to a full second for the page to load. Most of the time it is instant.