---
description: Busca información actualizada sobre IFS Field Service Management. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara IFS Field Service Management con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IFS Field Service Management: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/233/scheduling/software) > [IFS Field Service Management](/software/102495/ifs-field-service-management)

# IFS Field Service Management

Canonical: https://www.getapp.es/software/102495/ifs-field-service-management

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.es/software/102495/ifs-field-service-management?page=2)

> IFS FSM es una solución de gestión de servicios externos omnicanal y basada en inteligencia artificial que ayuda a fabricantes y distribuidores a gestionar los estados de trabajo, los activos y las actividades de los técnicos de campo. Los usuarios pueden automatizar los procesos de programación y planificación basados en acuerdos de nivel de servicio y contratos de clientes.
> 
> Veredicto: 23 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.5/5** | 23 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: IFS
- **Ubicación**: Edina, EE. UU.
- **Constitución**: 1983

## Contexto comercial

- **Precio inicial**: 65,00 US$
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: coreano, francés, indonesio, inglés, tailandés, árabe
- **Países disponibles**: Canadá, Estados Unidos, Reino Unido

## Funcionalidades

- Acceso móvil
- Alertas y notificaciones
- Almacen de archivos
- Aplicación móvil
- Arrastrar y soltar
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda/filtro
- CRM
- Campos personalizables
- Captura de firma a través de dispositivos móviles
- Citas recurrentes
- Cobro de pagos en el terreno
- Contabilidad
- Control de inventario
- Creación de informes históricos
- Creación de informes/análisis
- Creación de órdenes de trabajo
- Enrutamiento
- Facturación

## Integraciones (en total: 2)

- Microsoft Azure
- StreetSmart

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas de planificación](https://www.getapp.es/directory/233/scheduling/software)

## Categorías relacionadas

- [Herramientas de planificación](https://www.getapp.es/directory/233/scheduling/software)
- [Software de gestión de servicios de campo](https://www.getapp.es/directory/255/field-service-management/software)
- [Software de asignación de personal](https://www.getapp.es/directory/520/service-dispatch/software)
- [Software agropecuario](https://www.getapp.es/directory/655/field-activity-management/software)
- [Software de climatización](https://www.getapp.es/directory/657/hvac/software)

## Alternativas

1. [Jobber](https://www.getapp.es/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Verizon Connect](https://www.getapp.es/software/91400/fleetmatics-work) — 3.2/5 (940 reviews)
3. [FieldAware](https://www.getapp.es/software/91412/fieldaware) — 3.4/5 (66 reviews)
4. [Commusoft](https://www.getapp.es/software/106265/commusoft) — 4.7/5 (209 reviews)
5. [mHelpDesk](https://www.getapp.es/software/91179/mhelpdesk-field-service-software) — 4.3/5 (823 reviews)

## Opiniones

### "IFS is Perfect" — 5.0/5

> **Burak** | *14 de octubre de 2020* | Telecomunicaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: IFS is windows based and the only software (as far as I know) that contains finance and HR module inside. Very easy to check your data, easy to learn and easy to book items (invoices, statements)&#10;&#10;IFS has also lots of reports and also they can be modified easily.&#10;&#10;IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
> 
> **Desventajas**: Looking at the finance side, the auto-matching feature of IFS sometimes makes it complicated and this feature cannot be stopped by users. Also if an invoice has more than certain amount of POs, IFS cannot adopt them all at the same time. If a PO has more than certain units inside, IFS cannot sort them A to Z again because of limits. The checking of the status of a PO module should be improved.&#10;&#10;There is no IFS forums like other software to find a solution from web.
> 
> I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot.

-----

### "Innovative ERP that is challenging the Norms of ERP industry" — 5.0/5

> **FRAZ** | *29 de julio de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is for the challengers those are open to explore new possibilities in the era of innovation \&amp; depicting result in the industries of most complex scenarios and business processes .
> 
> **Desventajas**: It becomes very rigid in terms of customization and repetitive actions are required to keep the process in check.
> 
> I am a business analyst and functional consultant associated with IFS ERP for more than 2 years.  &#10;Involved in Implementation and surely can comment on the capabilities of the application in terms of business process handling and reporting needs, even in the most traditional and compounded scenarios it has answers to satisfy the customer needs and always on the edge to enhance application strength by developing more scenarios and options which help customers to achieve overall organization goals.

-----

### "IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved." — 3.0/5

> **Celso** | *5 de septiembre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications.
> 
> **Desventajas**: We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking.

-----

### "Has everything needed to manage field agents and to manage MTTR" — 5.0/5

> **Neshica** | *26 de agosto de 2022* | Telecomunicaciones | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: IFS Field Service Management has all the essential features that enable efficient dispatch and management of field agents.  It has a robust reporting capability and dashboards.  It assists in managing vendors as well as customer experience.  The field agents app has everything a field agent needs to update a work order and  provides management visibility.
> 
> **Desventajas**: It is expensive.  We use it at a large telecommunications provider and for the scale of the usage and the functionality required it makes sense.  It is significantly more expensive than other SAAS products and one has to also budget for implementation costs
> 
> We have just implemented the solution and thusfar it has met our expectations.   When implementing ensure that you budget for training as you will only get the true value if people use the system correctly and to its full capability.

-----

### "Concise, supportive and efficient" — 5.0/5

> **Emilia** | *30 de agosto de 2017* | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Efficient use of data organisation and seeing the customer view  all in one screen is so much easier. Also handy that we can choose what we need through their modular approach.
> 
> **Desventajas**: A little long to implement but well worth it once all in place.  Overall a good experience as we went with them after having issues with our original choice. Should have just bitten the bullet and spent that much ore for bespoke.
> 
> It does everything that we have been trying to do over the past few years for the contact centre customer services team. Our customers are being looked after so much better than before as agents are able to have full visibility of their details, history, etc.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.es/software/102495/ifs-field-service-management?page=2)

## Enlaces

- [Ver en GetApp](https://www.getapp.es/software/102495/ifs-field-service-management)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/software/102495/ifs-field-service-management> |
| de-AT | <https://www.getapp.at/software/102495/ifs-field-service-management> |
| en | <https://www.getapp.com/operations-management-software/a/ifs-field-service-management/> |
| en-AE | <https://www.getapp.ae/software/102495/ifs-field-service-management> |
| en-AU | <https://www.getapp.com.au/software/102495/ifs-field-service-management> |
| en-CA | <https://www.getapp.ca/software/102495/ifs-field-service-management> |
| en-GB | <https://www.getapp.co.uk/software/102495/ifs-field-service-management> |
| en-IE | <https://www.getapp.ie/software/102495/ifs-field-service-management> |
| en-NZ | <https://www.getapp.co.nz/software/102495/ifs-field-service-management> |
| en-SG | <https://www.getapp.sg/software/102495/ifs-field-service-management> |
| en-ZA | <https://www.getapp.za.com/software/102495/ifs-field-service-management> |
| es | <https://www.getapp.es/software/102495/ifs-field-service-management> |
| es-CL | <https://www.getapp.cl/software/102495/ifs-field-service-management> |
| es-CO | <https://www.getapp.com.co/software/102495/ifs-field-service-management> |
| es-MX | <https://www.getapp.com.mx/software/102495/ifs-field-service-management> |
| fr | <https://www.getapp.fr/software/102495/ifs-field-service-management> |
| fr-BE | <https://fr.getapp.be/software/102495/ifs-field-service-management> |
| fr-CA | <https://fr.getapp.ca/software/102495/ifs-field-service-management> |
| nl | <https://www.getapp.nl/software/102495/ifs-field-service-management> |
| nl-BE | <https://www.getapp.be/software/102495/ifs-field-service-management> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp España","address":{"@type":"PostalAddress","addressLocality":"Barcelona","addressRegion":"CT","postalCode":"08018","streetAddress":"Nubera eBusiness SL C/ Álava 121 08018 Barcelona Spain"},"description":"Revisa, compara y evalúa software para pequeñas y medianas empresas. GetApp España ofrece software, aplicaciones SaaS y en la nube, evaluaciones independientes y reseñas.","email":"info@getapp.es","url":"https://www.getapp.es/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.es/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"IFS Field Service Management","description":"IFS Field Service Management, de IFS World Operations, es una solución que ayuda a los fabricantes y distribuidores a gestionar el estado del trabajo, los activos y las actividades técnicas en ubicaciones remotas. Esta herramienta omnicanal basada en IA permite a los usuarios automatizar procesos relacionados con la programación y planificación de tareas basadas en acuerdos de nivel de servicio, objetivos comerciales y contratos de clientes.\n\nLas características clave de IFS Field Service Management incluyen distribución, reloj de tiempo, enrutamiento, almacenamiento de archivos, integración contable y seguimiento por GPS. Su centro de contacto permite a las empresas gestionar operaciones básicas de atención al cliente, como pedidos de piezas, gestión de solicitudes y asistencia técnica, lo que garantiza la participación del cliente. Los fabricantes también pueden almacenar información del cliente, incluidos los datos de contacto y el historial de servicio, en una base de datos unificada para consultarla cuando sea necesario. La herramienta ayuda a los usuarios a enviar alertas para notificar a los ingenieros y equipos de campo sobre las tareas asignadas, proporcionando acceso móvil en ubicaciones remotas. \n\nIFS Field Service Management puede implementarse forma local o alojarse en la nube. Incluye herramientas para abordar todos los aspectos de la cadena de suministro de servicios, incluidas la logística directa e inversa. Esta solución permite a los distribuidores gestionar la entrega de servicios compleja y de larga duración, lo que facilita la gestión de proyectos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b70c06-4a61-462a-bd08-5b15c650870c.png","url":"https://www.getapp.es/software/102495/ifs-field-service-management","@id":"https://www.getapp.es/software/102495/ifs-field-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.es/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":23},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.es/software/102495/ifs-field-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Herramientas de planificación","position":2,"item":"/directory/233/scheduling/software","@type":"ListItem"},{"name":"IFS Field Service Management","position":3,"item":"/software/102495/ifs-field-service-management","@type":"ListItem"}]}]}
</script>
