Thinkific

I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress.

I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds.

Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed.

Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.

In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)

I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well.

My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up.

The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well.

I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews.

I encountered a few limitations:
- The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan.
- For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space.
- You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page.