Odoo

Odoo

CRM de código abierto

4.2/5 (332 opiniones)

Información general sobre Odoo

Odoo CRM permite a los equipos de ventas realizar un seguimiento de los principales clientes potenciales y oportunidades. Los usuarios pueden personalizar el ciclo de ventas, tomar el control de las estadísticas, los pronósticos y crear automatización de campañas de marketing para aumentar el rendimiento de las ventas.

Con Odoo CRM, los usuarios pueden obtener más clientes potenciales, hacer un seguimiento de las llamadas telefónicas y las reuniones. Los equipos de ventas pueden analizar la calidad de los clientes potenciales, tomar decisiones más rápidas y ahorrar tiempo al integrar correos electrónicos de todos los contactos directamente en la aplicación.

Los usuarios pueden hacer un seguimiento de los procesos de oportunidades en un solo paso, gracias a la vista Kanban de Odoo. Los usuarios obtienen información general del embudo de ventas y obtienen información visual instantánea sobre los próximos pasos, los nuevos mensajes, las mejores oportunidades y los ingresos esperados.

El sistema de campañas de marketing de Odoo CRM automatiza la adquisición de clientes potenciales, los seguimientos y las ofertas especiales. Los usuarios también pueden determinar acciones automatizadas basadas en reglas predefinidas. Las características clave de Odoo CRM son una vista de Kanban para rastrear el flujo de oportunidades de ventas, una visión clara de los próximos pasos y acciones para llevar a cabo, creación automatizada de clientes potenciales basada en correos electrónicos entrantes o clientes potenciales que vienen directamente de un sitio web y los usuarios pueden usar al cliente por correo electrónico propio.

Precio

A partir de
20,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Código abierto
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica

Idiomas admitidos

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés y otros 18, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Tailandés, Turco

Reseñas de Odoo

Calificación general
4.2/5
84% reseñas positivas
155
Excelente
125
Muy bien
35
Normal
7
Pobre
10
Malo
Wes S.
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Terrible Support Brings An Otherwise Stellar Product Down (Enterprise User)

Software usado A diario durante Más de un año
Revisado el 8/10/2019
Fuente de la reseña: Capterra

I love the software. It is awesome. Evaluate the software - it is excellent.
I have been a software salesperson and I know software salespeople are prone to exaggerate. The Odoo sales team is an extraordinary group of deceivers.
Support needs a systemic overhaul.

Puntos a favor

The elegance of the connectivity of the software. It is very obvious the design was incredibly well thought out. Any module being added, 3rd party or otherwise, usually has a seamless integration. The software is simply awesome.

Puntos en contra

The support is frankly shameful. They would do far better to publish out-dated documents and say that the software is not supported. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem. You cannot operate Odoo without third party software and to attempt to extract third party software and somehow give them access to a version of the software they can test is ridiculous. They should, in those instances, just have the guts to say they're just not going to help you.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

7.0/10
Usuario verificado
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Helping companies to be better

Software usado A diario durante Más de dos años
Revisado el 6/8/2019
Fuente de la reseña: Capterra

I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Puntos a favor

Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Puntos en contra

As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

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Respuesta de Odoo

Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

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Probabilidad de recomendación

10.0/10
Selvakumar S.
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Covers most of the organisational needs but need customization as well

Software usado A diario durante Más de dos años
Revisado el 6/11/2018
Fuente de la reseña: Capterra

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Puntos a favor

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Puntos en contra

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

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Respuesta de Odoo

Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)

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Probabilidad de recomendación

10.0/10
Thabo P.
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Extensive ERP for a small to medium sized business.

Software usado A diario durante 6-12 meses
Revisado el 8/5/2018
Fuente de la reseña: Capterra

Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Puntos a favor

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Puntos en contra

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Desglose por calificación

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Probabilidad de recomendación

7.0/10
Raymond C.
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We liked them so much we Partnered with them

Software usado A diario durante Más de dos años
Revisado el 23/12/2017
Fuente de la reseña: Capterra

All of my systems and customer data are centralized in one easy to use system

Puntos a favor

As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Puntos en contra

Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

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Respuesta de Odoo

Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de Odoo

A partir de
20,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Código abierto
Suscripción
Relación calidad-precio

Funciones de Odoo

  • API
  • Análisis de ventas
  • Base de datos de contactos
  • Captura de clientes potenciales
  • Creación de informes de ventas
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Funcionalidad de búsqueda
  • Gestión de clientes potenciales
  • Gestión de contactos
  • Herramientas de colaboración
  • Importación y exportación de datos
  • Integración de CRM
  • Integración de terceros
  • Modelos personalizables
  • Notificaciones automáticas
  • Panel de actividades
  • Seguimiento de actividades
  • Seguimiento de ventas

  • Integración de correo electrónico

Preguntas frecuentes sobre Odoo

He aquí algunas preguntas frecuentes sobre Odoo.

P. ¿Qué tipo de planes de precios ofrece Odoo?

Odoo ofrece los siguientes planes de precios:

A partir de: 20,00 US$/mes

Modelo de precios: Gratis, Código abierto, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Odoo?

No tenemos información sobre las características de Odoo

P. ¿Quiénes son los usuarios habituales de Odoo?

Los clientes habituales de Odoo son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite Odoo?

Odoo admite los siguientes idiomas:

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Tailandés, Turco

P. ¿Qué tipo de planes de precios ofrece Odoo?

Odoo cuenta con los siguientes planes de precios:

Gratis, Código abierto, Suscripción

P. ¿Odoo es compatible con dispositivos móviles?

Odoo admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Odoo?

Odoo se integra con las siguientes aplicaciones:

All-In-One Designer, High Attendance, Infraspeak, Klippa, PieSync, Robly, SmartFreight, Teamleader, Truedash

P. ¿Qué tipo de asistencia ofrece Odoo?

Odoo ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo