
ConnectWise Control
Sobre ConnectWise Control
En cualquier momento y en cualquier lugar, el soporte remoto de ConnectWise Control te permite controlar dispositivos de forma remota y ayudar a tus clientes, ya sea que estén a la vuelta de la esquina o al otro lado del mundo. Supera las expectativas de entrega de servicios con un soporte remoto rápido, confiable y seguro que ofrece conectividad instantánea, funciones de seguridad escalables y una integración perfecta. Brinda asistencia a tus clientes desde cualquier lugar con una conexión a internet, continúa trabajando con confianza a pesar de las amenazas cibernéticas siempre presentes con una funcionalidad lista para usar como el cifrado AES-256 y la autenticación de dos factores, y hazlo todo a un precio que sea adecuado para tu empresa.
Precios desde:
29,00 US$/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a ConnectWise Control
Clientes habituales
- Trabajadores autónomos
- Empresas pequeñas (2-50)
- Empresas medianas (51-500)
- Empresas grandes (500 o más)
Implementación
- Basado en la nube
- Entorno local
Disponible en los países siguientes
Australia, Canadá, Alemania, Reino Unido, Irlanda , Nueva Zelanda, Estados Unidos y otros 2
Idiomas admitidos
inglés
Precios desde:
29,00 US$/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a ConnectWise Control
Imágenes






Funcionalidades
Funcionalidades totales de ConnectWise Control: 58
Alternativas
Zoho Assist

LastPass

SysAid

Autotask PSA

Opiniones
¿Ya tienes ConnectWise Control?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
ConnectWise Control la mejor opción en asistencia para los clientes
Revisado el 21/12/2022
Me ayudado mucho con mis clientes la atención es más rápida y con los empleados me ayudado mucho en...
Me ayudado mucho con mis clientes la atención es más rápida y con los empleados me ayudado mucho en el teletrabajo y también este sistema me ayuda mucho en las reuniones del trabajo
Puntos a favor
Me gusto mucho la asistencia para nuestros clientes, es una herramienta para las reuniones en el trabajo y también la función de teletrabajo que ayudado mucho en estos años
Desventajas
Todo el sisyema me gusto mucho todas las herramientas son muy útiles

- Sector: Hardware informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
ConnectWise Control helps us support our global customers
Revisado el 10/10/2019
ConnectWise Control has allowed us to deliver a custom-branded remote support solution.
ConnectWise Control has allowed us to deliver a custom-branded remote support solution.
Puntos a favor
I really like the fact that we can own an on-premise license and not be tied to a contract. It also does not leave any client software installed.
Desventajas
Purchasing additional licenses is harder than it should be, I've reached out to them several times and no one has called me back,
Alternativas consideradas
GoTo WebinarRazones para elegir ConnectWise Control
To save money and offer a custom branded support tool.Software anterior
Join.Me- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Reliable, quick and lightweight solution.
Revisado el 6/6/2022
ConnectWise Control has helped us to dial into our clients in a fast and reliable manner. It's...
ConnectWise Control has helped us to dial into our clients in a fast and reliable manner. It's configurations mean that we can dial into servers without prompting the machine, but to dial into a workstation, the user does need to consent to control. This is crucial.
Puntos a favor
The speed in which we can connect to our end users with Control is it's greatest strength. It is very lightweight and a joy to use.
Desventajas
The support can be a little on the slow side, if required. more often than not, the support team have to escalate and log a ticket, which takes a while t get a response.
Alternativas consideradas
VNC ConnectRazones para elegir ConnectWise Control
TeamViewer renewal fees ,we found to be extremely high. Plus, ConnectWise control integrates with ConnectWise RMM, which we use daily.Razones para cambiar a ConnectWise Control
ConnectWise control fits perfectly into ConnectWise RMM, which my team use to monitor our client computers.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
The price is right, it has enough features that were not that easy to integrate, its reputation...
Revisado el 28/6/2019
see above
you could have had the market targeting alot of users and devices all around the world...
see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'
Puntos a favor
THE price compared to TEAMVIEWER AND LOG|ME in
i was not a large operation so the licensing suited
i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled
affordable
once i was remotely connected it was fine
It has many integrations and partnered up with a lot of companies
Desventajas
Its a pity you have not a better business relationship with antivirus companies
in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying
it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work
It was not very intiutive some tasks -- like the whole process i would go through with clients
download the exe or file
then double click on it --- if you miss it , it will be in your downloads
then click run
follow prompts
then allow
and no at this point i would sometimes get a prompt to update the software
not good, not good at all
your sales and support staff could not give a dam because i was a small 1-15 users account
it was not very easy and intuitive initially to do file transfer - have you used team viewer?
most respectable organisations wont allow 8041 port through there firewall
it has lost its good reputation that support users at the large universities have originally given it
being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool
with all the quality secure easy products on the market these days | cisco
webex|
Razones para elegir ConnectWise Control
ITS REPUTATION HAD AND THE SOFTWARE BECAME TO MUCH MAINTANENCE AND ALL THE ABOVE other products have a few controls to update and easy interface and are not seen as malicious software and less problematic they just work!Software anterior
TeamViewerRazones para cambiar a ConnectWise Control
CHEAP -- LIKE THE EASY SETUP OF MY DOMAIN AND THE SCREENCONNECT SUB DOMAIN -- appropaite licensing -- i was excited by the integrations - that was a let down i read a review i think about it at the standford University in the states -- the support team saying its all they need or very good. if you need my help or more answers feel free to call me 0499235506 AUSTRALIA ADAM- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best MSP Remote Access Tool
Revisado el 22/10/2022
Experience is very positive. No issues with setup. No issues using it. No issues with end users...
Experience is very positive. No issues with setup. No issues using it. No issues with end users using it for remote access to their work computers.
Puntos a favor
It is very responsive. Has MFA feature that is simple to set up. The ability to remotely lock the screen, lock the input devices, and work in multiple monitors is very nice.
Desventajas
I have used many, many remote access software in the 15 years I have been in the IT industry. I can say hands down there is nothing I don't like about Control. It just works.
Preguntas frecuentes sobre ConnectWise Control
He aquí algunas preguntas frecuentes sobre ConnectWise Control.P. ¿Qué tipo de planes de precios ofrece ConnectWise Control?
ConnectWise Control ofrece los siguientes planes de precios:
- A partir de: 29,00 US$/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de ConnectWise Control?
Los clientes habituales de ConnectWise Control son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite ConnectWise Control?
ConnectWise Control admite los siguientes idiomas:
inglés
P. ¿ConnectWise Control es compatible con dispositivos móviles?
ConnectWise Control admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra ConnectWise Control?
ConnectWise Control se integra con las siguientes aplicaciones:
Acronis Cyber Backup, ConnectWise Automate, ConnectWise PSA, Freshdesk, Microsoft Outlook, Passportal, Zendesk Suite
P. ¿Qué tipo de asistencia ofrece ConnectWise Control?
ConnectWise Control ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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