Sobre ConnectWise Control

En cualquier momento y en cualquier lugar, el soporte remoto de ConnectWise Control te permite controlar dispositivos de forma remota y ayudar a tus clientes, ya sea que estén a la vuelta de la esquina o al otro lado del mundo. Supera las expectativas de entrega de servicios con un soporte remoto rápido, confiable y seguro que ofrece conectividad instantánea, funciones de seguridad escalables y una integración perfecta. Brinda asistencia a tus clientes desde cualquier lugar con una conexión a internet, continúa trabajando con confianza a pesar de las amenazas cibernéticas siempre presentes con una funcionalidad lista para usar como el cifrado AES-256 y la autenticación de dos factores, y hazlo todo a un precio que sea adecuado para tu empresa.

Precios desde:

29,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a ConnectWise Control

Tamaño de la empresa

P M G

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Australia, Canadá, Alemania, Reino Unido, Irlanda, Nueva Zelanda, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

29,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a ConnectWise Control

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Funcionalidades

Funcionalidades totales de ConnectWise Control: 59

  • API
  • Acceso a varios monitores
  • Acceso desatendido
  • Acceso móvil
  • Alertas y alzada
  • Alertas y notificaciones
  • Asistencia remota
  • Autenticación de dos factores
  • Autorizaciones basadas en roles
  • Búsqueda/filtro
  • Chat de vídeo
  • Chat en vivo
  • Chat y mensajería
  • Comunicación multicanal
  • Control/Acceso remoto
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Debates y foros
  • Encuestas y comentarios
  • Gestión de archivos
  • Gestión de auditorías
  • Gestión de colas de espera
  • Gestión de correo electrónico
  • Gestión de la asistencia técnica
  • Gestión de la comunicación
  • Gestión de la conformidad
  • Gestión de participantes
  • Gestión de reuniones
  • Gestión de tareas
  • Gestión de tickets de soporte
  • Gestión de usuarios
  • Grabación
  • Grabación de la pantalla
  • Grabación de la sesión
  • Herramientas de colaboración
  • Herramientas de diagnóstico
  • Herramientas de diagnóstico
  • Importación y exportación de datos
  • Impresión remota
  • Informes personalizables
  • Integraciones de terceros
  • Monitorización y gestión remota
  • Panel de actividades
  • Portal de autoservicio
  • Proyecciones
  • Recordatorios por correo electrónico
  • Resolución de problemas
  • Reuniones internas
  • Seguridad SSL
  • Streaming de presentación
  • Supervisión
  • Transferencia de archivos
  • Transferencia de la sesión
  • Uso compartido de archivos
  • Uso compartido de la pantalla
  • Videoconferencia
  • Virtualización de escritorio

Alternativas

TeamViewer

4,6
#1 alternativa a ConnectWise Control
TeamViewer es un software de gestión de reuniones en línea con soporte y acceso remotos que permite el reinicio remoto...

AnyDesk

4,6
#2 alternativa a ConnectWise Control
AnyDesk es un software de escritorio remoto accesible en todas las plataformas, incluidas Windows, MacOS, Linux,...

VNC Connect

4,5
#3 alternativa a ConnectWise Control
VNC Connect® es un escritorio remoto totalmente cifrado para conexiones offline y en la nube en múltiples plataformas.

Pro

4,4
#4 alternativa a ConnectWise Control
LogMeIn Pro es una herramienta de acceso remoto para individuos y pequeñas empresas que permite a los usuarios...

Opiniones

Calificación general

4,7 /5
(1.796)
Relación calidad-precio
4,6/5
Funcionalidades
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,4/5

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Mostrando 5 opiniones de 1.796
Jeev
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

If you value your time and energy, use this software

Revisado el 2/7/2019

I use this software on a daily basis to keep IT operations within my organization running like a...

I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Puntos a favor

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Desventajas

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

Alternativas consideradas

Rescue

Razones para elegir ConnectWise Control

More features, less expensive, easier to deploy, saves me time, better support, and I've said it before, but the features. They are powerful and make my job so much easier.

Software anterior

TeamViewer

Razones para cambiar a ConnectWise Control

For the same reasons as I mentioned above, ConnecWise has more features, is less expensive, is easier to deploy, saves me time, and has a better support and development team.
Jonathan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

A lot of value for dollar with ConnectWise Control

Revisado el 31/8/2021

Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our...

Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.

Puntos a favor

ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.

Desventajas

The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.

Vytautas
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ConnectWise Control is our Remote control app

Revisado el 10/7/2022

Puntos a favor

It is very easy to use. Very like to our customer. One-off the best future is it works on the client-side if the admin right is set and the user did not have the right to install any software. It is not needed to install any software.

Desventajas

One con is using this application on MAC PC. Required some experience to make some right for this software. Sometimes did not start in WIN PC.

Alternativas consideradas

AnyDesk

Razones para elegir ConnectWise Control

This product is less in price.

Software anterior

TeamViewer

Razones para cambiar a ConnectWise Control

It has the best price.
Adam
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

The price is right, it has enough features that were not that easy to integrate, its reputation...

Revisado el 28/6/2019

see above
you could have had the market targeting alot of users and devices all around the world...

see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Puntos a favor

THE price compared to TEAMVIEWER AND LOG|ME in
i was not a large operation so the licensing suited
i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled
affordable
once i was remotely connected it was fine
It has many integrations and partnered up with a lot of companies

Desventajas

Its a pity you have not a better business relationship with antivirus companies
in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying
it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work
It was not very intiutive some tasks -- like the whole process i would go through with clients
download the exe or file
then double click on it --- if you miss it , it will be in your downloads
then click run
follow prompts
then allow
and no at this point i would sometimes get a prompt to update the software
not good, not good at all
your sales and support staff could not give a dam because i was a small 1-15 users account
it was not very easy and intuitive initially to do file transfer - have you used team viewer?
most respectable organisations wont allow 8041 port through there firewall
it has lost its good reputation that support users at the large universities have originally given it
being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool
with all the quality secure easy products on the market these days | cisco
webex|

Alternativas consideradas

TeamViewer, SysAid, Pro y SolarWinds Service Desk

Razones para elegir ConnectWise Control

ITS REPUTATION HAD AND THE SOFTWARE BECAME TO MUCH MAINTANENCE AND ALL THE ABOVE other products have a few controls to update and easy interface and are not seen as malicious software and less problematic they just work!

Software anterior

TeamViewer

Razones para cambiar a ConnectWise Control

CHEAP -- LIKE THE EASY SETUP OF MY DOMAIN AND THE SCREENCONNECT SUB DOMAIN -- appropaite licensing -- i was excited by the integrations - that was a let down i read a review i think about it at the standford University in the states -- the support team saying its all they need or very good. if you need my help or more answers feel free to call me 0499235506 AUSTRALIA ADAM
Warren
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Reliable, quick and lightweight solution.

Revisado el 6/6/2022

ConnectWise Control has helped us to dial into our clients in a fast and reliable manner. It's...

ConnectWise Control has helped us to dial into our clients in a fast and reliable manner. It's configurations mean that we can dial into servers without prompting the machine, but to dial into a workstation, the user does need to consent to control. This is crucial.

Puntos a favor

The speed in which we can connect to our end users with Control is it's greatest strength. It is very lightweight and a joy to use.

Desventajas

The support can be a little on the slow side, if required. more often than not, the support team have to escalate and log a ticket, which takes a while t get a response.

Alternativas consideradas

VNC Connect

Razones para elegir ConnectWise Control

TeamViewer renewal fees ,we found to be extremely high. Plus, ConnectWise control integrates with ConnectWise RMM, which we use daily.

Software anterior

TeamViewer y VNC Connect

Razones para cambiar a ConnectWise Control

ConnectWise control fits perfectly into ConnectWise RMM, which my team use to monitor our client computers.
Mostrando 5 opiniones de 1.796 Todas las opiniones

Preguntas frecuentes sobre ConnectWise Control

He aquí algunas preguntas frecuentes sobre ConnectWise Control.

ConnectWise Control ofrece los siguientes planes de precios:

  • A partir de: 29,00 US$/mes
  • Modelo de precios: Versión gratuita, Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de ConnectWise Control son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

ConnectWise Control admite los siguientes idiomas:

inglés

ConnectWise Control admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

ConnectWise Control se integra con las siguientes aplicaciones:

Acronis Cyber Backup, ConnectWise Automate, ConnectWise Manage, Freshdesk, Microsoft Outlook, Passportal, Zendesk

ConnectWise Control ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para ConnectWise Control.