Call of Service

Software de gestión de servicios externos

4,6 /5 (18 opiniones) ¡Escribe una reseña!

Información general sobre Call of Service

¿Qué es Call of Service?

Programa (y reprograma) los trabajos de servicio y envíalos a los trabajadores de campo con arrastrar y soltar.
Vista completa del estado del negocio.
La facturación y las estimaciones enviadas a tus clientes les permiten firmar y aprobar digitalmente las estimaciones y pagar facturas en línea (utilizando Stripe).
Seguimiento del estado del trabajo.
Gestión de registros de clientes y envío de recordatorios automáticos de citas vía SMS y correos electrónicos.
Se integra con el calendario del teléfono o cualquier aplicación de calendario.
Crear informes ad-hoc de registros almacenados en el sistema.

Información general sobre Call of Service

Precio

A partir de
40,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Call of Service

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Call of Service: Call of Service scheduler
Captura de pantalla de Call of Service: Call of Service scheduler Captura de pantalla de Call of Service: Call of Service job dashboard Captura de pantalla de Call of Service: The Call of Service dashboard Captura de pantalla de Call of Service: Call of Service integrates with Google Maps Captura de pantalla de Call of Service: Customer Dashboard Captura de pantalla de Call of Service: Recieve email and SMS reminders with Call of Service

Opiniones de Call of Service

Opiniones de Call of Service

Calificación general
4,6
/
5
Excelente
11

Muy bien
7

Normal
0

Pobre
0

Malo
0

Relación calidad-precio
5
Funciones
4,7
Facilidad de uso
4,9
Asistencia al cliente
5
100% Un ha recomendado esta aplicación
Usuario verificado

Excellent so far!


Traducir con Google
Soubhi A.

Simple & Easy

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**


Traducir con Google
Binu T.


Traducir con Google
Con M.

Great, simple to use, very intuitive application

The customer support has been excellent. Extremely fast responses from the developer.


Traducir con Google
Danny R.

Great but very slow

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan


Traducir con Google
Usuario verificado
Tamaño de la empresa: 51-200 empleados
Traducir a español

Excellent so far!

Software usado A diario durante 1-5 meses
Revisado el 24/5/2018
Fuente de la reseña: Capterra

Puntos a favor

The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need.

The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done.

Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner.

Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers.

Puntos en contra

No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Soubhi A.
Traducir a español

Simple & Easy

Revisado el 20/3/2017
Fuente de la reseña: Capterra

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**

Puntos a favor

Easy to use, support was always there even when using the trial version

Puntos en contra

No accounting integration

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Binu T.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados

Solo valoraciones

Revisado el 8/2/2017
Fuente de la reseña: GetApp

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Con M.
Sector: Software informático
Tamaño de la empresa: 2-10 empleados
Traducir a español

Great, simple to use, very intuitive application

Software usado A diario durante 6-12 meses
Revisado el 23/5/2018
Fuente de la reseña: Capterra

The customer support has been excellent. Extremely fast responses from the developer.

Puntos a favor

It is easy. Once it is set up and configured properly, any non-technical person can figure it out.
It really is that easy

Puntos en contra

It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Danny R.
Traducir a español

Great but very slow

Revisado el 20/9/2015
Fuente de la reseña: Capterra

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan

Traducir a español

Respuesta de Call of Service

Thanks for the constructive criticism. We have evaluated the performance of the system and enhanced the overall performance and response time.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Recomendación de usuario
9,2/10
Basado en 18 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Call of Service

Precios de Call of Service

A partir de
40,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
5/5
Basado en 18 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Call of Service

Funciones de Call of Service

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4,7/5
Basado en 18 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Call of Service

Preguntas frecuentes sobre Call of Service

He aquí algunas preguntas frecuentes sobre Call of Service.

P. ¿Qué tipo de planes de precios ofrece Call of Service?

Call of Service ofrece los siguientes planes de precios:

A partir de: 40,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Call of Service?

No tenemos información sobre las características de Call of Service

P. ¿Quiénes son los usuarios habituales de Call of Service?

Los clientes habituales de Call of Service son:

Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Call of Service?

Call of Service admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Call of Service?

Call of Service cuenta con los siguientes planes de precios:

Suscripción

P. ¿Call of Service es compatible con dispositivos móviles?

Call of Service admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Call of Service?

Call of Service se integra con las siguientes aplicaciones:

Google Calendar, QuickBooks Online, Stripe, Zapier

P. ¿Qué tipo de asistencia ofrece Call of Service?

Call of Service ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo