CrazyCall es telefonía en la nube para empresas con grabación de llamadas que permite a los profesionales de ventas reemplazar sus dispositivos con software habilitado para CRM. CrazyCall es un software fácil de usar y de precio competitivo, que proporciona números de teléfono locales, informa los resultados a los gerentes en tiempo real e incluso automatiza las llamadas en frío campañas para acelerar el ROI de las campañas de llamadas en frío. ¡Es prácticamente más rápido que un teléfono! Lo suficientemente loco, pero también se integra en los sitios web como una ventana emergente de captura de clientes potenciales a los que podrá llamar con solo hacer clic, también puede manejar las llamadas entrantes locales, independientemente del país en el que se encuentre tu equipo de ventas.
Puntos a favor
My job involves a lot of time on the phone talking to clients, stock brokers and fund managers. Since I wear many hats, there are times when I can forget what one person needs or miss something they said during our conversation. This can happen when I’m multitasking and not able to write things down. With the help of CrazyCall, this program has eased the pressure and helped me keep track of my important phone conversations. The recording feature allows me to play back our conversations which I do at the end of the day before work ends. With CrazyCall, I can be more organized and efficient. It teaches me to prioritize my projects accordingly.
Puntos en contra
Not much to comment on because I like their service. Perhaps an additional perk would be to add a video conference call feature that is recordable so we can keep track of the conversations.
Thanks for sharing your thoughs! We're really happy we can help with your day-to-day work :)
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Puntos a favor
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Puntos en contra
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
Puntos a favor
It has raised our level of organization and management more than any other addition to our current workflow. It's helped cheapen our operation, increase the quality of our calls, and create powerful reports of any kind.
Puntos en contra
Initially we were concerned that the connection through web browsers could be compromised, but network quality has generally been excellent. After having used it for just a little bit of time, we're very satisfied with CrazyCall.
Thanks for the 5 stars! :)
It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.
Puntos a favor
In a job where the flames are endless CrazyCall has been very helpful, from being able to record calls in an orderly manner, to keep track of the cases that we have both in favor and negatively, this application has managed to improve our performance and increase our quality of service.
Puntos en contra
The download of information from the cloud is usually somewhat slow.
Hi Karla,
thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business.
Puntos a favor
Covers all the necessary features for customer service. File transfer is not featured by most software similar to CrazyCall. The process of our call documentation did change after we discovered CrazyCall. The support team was easy to contact regarding our problems and difficulties.
Puntos en contra
The team had a difficulty with the setup for a while, but after contacting the support team, it was then easily setup. No more further disadvantages faced while using CrazyCall.
Thank you for the review! It keeps us motivated. Our support team says hi! :)
He aquí algunas preguntas frecuentes sobre CrazyCall.
CrazyCall ofrece los siguientes planes de precios:
A partir de: $11/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
No tenemos información sobre las características de CrazyCall
Los clientes habituales de CrazyCall son:
Empresas Grandes, Empresas medianas, Empresas pequeñas
CrazyCall admite los siguientes idiomas:
Inglés
CrazyCall cuenta con los siguientes planes de precios:
Suscripción
No tenemos información sobre los dispositivos compatibles con CrazyCall
CrazyCall se integra con las siguientes aplicaciones:
Pipedrive, Zapier
CrazyCall ofrece las siguientes opciones de asistencia:
Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica
