Northpass
Sobre Northpass
Northpass, anteriormente Schoolkeep, es un moderno software de capacitación que crea módulos de formación de marca y los incorpora directamente en el producto propio. La plataforma incorporada se asocia y proporciona a los usuarios el conocimiento para el éxito a largo plazo mediante la automatización de la entrega de contenido de capacitación atractivo, directamente desde la web o desde una aplicación móvil.
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- Sector: Producción audiovisual
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great platform with unlimited possibilities
Revisado el 18/11/2020
Northpass has been incredible to work with from an administrative perspective. Not only do they...
Northpass has been incredible to work with from an administrative perspective. Not only do they make account management easy, but are there to support us with every obstacle we face. Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry.
On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is. We have deployed LMS solutions to over 150 clients and each of them has different requirements and requests for their academy. Northpass' liquid template-based construction allows us to provide as much, or as little, customization as any client needs and easily create hundreds of unique LMS platforms with minimal work on our end.
Puntos a favor
The biggest pros to Northpass relate to their incredibly straight-forward platform with incredible support. We had a unique need in requiring hundreds of LMS accounts for various clients, but I would recommend Northpass to anyone looking to deploy an individual LMS or deploy them at scale.
In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn. You might not need it often because of the great platform, but always great to have incredible support, if it is needed!
Desventajas
There aren't many drawbacks to utilizing Northpass, but they are a smaller/younger company than some of the other big players in the LMS space. Some might view this as a disadvantage since they have less native integrations with other platforms, but I'd argue that it's actually an advantage. Northpass truly treats each customer as if they're the most important and we've personally seen that you just don't get service like that form some of the 'bigger names' in the space.
Razones para cambiar a Northpass
Northpass offered by far the most competitive and reasonable rates for our needs and offered as many, if not more, features than the more expensive alternatives. Additionally, they offered far better support and assistance during our trial than the competitors. At the end, there wasn't really a choice to be made. Northpass was the only option.
- Sector: Internet
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
The customer experience and support is what really makes this solution shine!
Revisado el 14/3/2018
Puntos a favor
The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.
Desventajas
This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.
Respuesta de Northpass
Hey Kaitlyn,
Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine.
We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration.
Thanks again for taking time to share your thoughts on Northpass!
Best,
Peter
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Started with SchoolKeep
Revisado el 1/10/2015
Puntos a favor
As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.
Desventajas
Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed.
I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Almost no limits!
Revisado el 28/4/2023
Love Northpass, won't be going anywhere else. The keyword here is customize. That makes all the...
Love Northpass, won't be going anywhere else. The keyword here is customize. That makes all the difference.
Puntos a favor
Northpass can build me almost anything I need. For a price of course, but so many systems I've worked with and looked at won't go past what they already do. This makes your system easily outdated and Northpass is always looking to improve their system. The cost is actually pretty low on the higher plan for what they deliver.
Desventajas
Communication around customizations can get a bit tricky. They don't necessarily have a tried and true method for testing customizations, but eventually, they always get errors fixed. While reporting is improving it does still need more feature enhancements there.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great platform and very easy to set up and use.
Revisado el 18/2/2021
My overall experience with Northpass has been very positive. The easy setup with our ATS has helped...
My overall experience with Northpass has been very positive. The easy setup with our ATS has helped us reduce time to onboard, raise the quality of those being onboarded, and overall-save money.
Puntos a favor
This software is easy to impliment, easy to keep updated, and very easy to use.
Desventajas
I wish this software had more custimization capabilities and easier integration touchpoints.
Alternativas consideradas
LessonlyRazones para cambiar a Northpass
Service, past experience, and pricing.Preguntas frecuentes sobre Northpass
He aquí algunas preguntas frecuentes sobre Northpass.P. ¿Qué tipo de planes de precios ofrece Northpass?
Northpass ofrece los siguientes planes de precios:
- A partir de:
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Northpass?
Los clientes habituales de Northpass son:
51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Northpass?
Northpass admite los siguientes idiomas:
alemán, danés, español, francés, griego, inglés, irlandés, italiano, polaco, portugués, portugués de Brasil, portugués de Portugal, sueco
P. ¿Northpass es compatible con dispositivos móviles?
Northpass admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Northpass?
Northpass se integra con las siguientes aplicaciones:
Accredible, Adobe Captivate, Adobe Marketing Cloud, Appcues, Articulate 360, Auth0, BambooHR, Braze, Camtasia, Catalyst, ChurnZero, Customer.io, ForgeRock, Fountain, Freshdesk, Gainsight CS, Gainsight Digital Hub, Gainsight PX, Google Analytics 360, Higher Logic Vanilla, HubSpot CRM, Intercom, Iterable, LinkedIn Learning, Mailchimp, Marketo Engage, MicroCRM, Microsoft Teams, Okta, PayPal, Pendo, Salesforce Foundation, Salesforce Sales Cloud, Shopify, Slack, Stripe, TriNet Zenefits, Vitally, WalkMe, Workato, Workday HCM, Zapier, Zendesk Suite, Zoom Events and Webinar, Zoom Meetings, iorad
P. ¿Qué tipo de asistencia ofrece Northpass?
Northpass ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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