--- description: Busca información actualizada sobre CloudCall. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CloudCall con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CloudCall: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [CloudCall](/software/101957/cloudcall-click) # CloudCall Canonical: https://www.getapp.es/software/101957/cloudcall-click Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.es/software/101957/cloudcall-click?page=2) > Combina el poder de tu sistema CRM y la funcionalidad avanzada de un sistema telefónico VoIP integrado o de tu sistema telefónico existente, para aumentar la eficiencia. > > Veredicto: 40 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.0/5** | 40 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funcionalidades | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CloudCall - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: 15,00 US$ - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belice, Bermudas, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Ciudad del Vaticano y 71 más ## Funcionalidades - API - Acceso móvil - Alertas y notificaciones - Archivo y conservación - Asistencia remota - Audio/Video Conferencing - Automatic Outbound Dialer - Autorizaciones basadas en roles - Base de datos de contactos - Buzón de voz virtual - CRM - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Chat y mensajería - Colaboración entre varios usuarios - Colas de espera - Comentarios/notas - Comunicaciones unificadas - Comunicación multicanal ## Integraciones (en total: 10) - Access Recruitment CRM - Access Vincere Evo - Bullhorn ATS & CRM - Bullhorn Recruitment Cloud - Chameleon-i - JobDiva - Salesforce Sales Cloud - Tracker - Tracker - Tracker ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para call center](https://www.getapp.es/directory/275/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.getapp.es/directory/275/call-center/software) - [Soluciones de telefonía](https://www.getapp.es/directory/294/telephony/software) - [Software para llamadas automáticas](https://www.getapp.es/directory/1067/auto-dialer/software) - [Software PBX en la nube](https://www.getapp.es/directory/1101/cloud-pbx/software) - [Soluciones de comunicación basadas en la nube](https://www.getapp.es/directory/1631/cloud-communication-platform/software) ## Alternativas 1. [Ringover](https://www.getapp.es/software/117547/ringover) — 4.7/5 (871 reviews) 2. [3CX](https://www.getapp.es/software/103409/3cx) — 4.4/5 (465 reviews) 3. [Microsoft Teams](https://www.getapp.es/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 4. [Nextiva](https://www.getapp.es/software/91289/nextiva) — 4.6/5 (916 reviews) 5. [Zoom Workplace](https://www.getapp.es/software/111633/zoom) — 4.6/5 (14581 reviews) ## Opiniones ### "Soft Phones are great" — 5.0/5 > **Gavin** | *1 de julio de 2020* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's online It's scalable Its easy to adjust It emails me voicemail messages that we have missed\! It has a dashboard > > **Desventajas**: I need to get a custom made dashboard for real time key customers. don't know who to ask because it isn't offered. The phones don't show who else is on the phone. The interface online is getting old and some of the settings, especially around setting out of hour messages etc are clunky. > > Great product, low maintenance and easy to use. It's a no brainer and look forward to taking it to the next level. ----- ### "CloudCall Review" — 5.0/5 > **cyndy** | *1 de julio de 2020* | Empleo y contratación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: what I like most about CloudCall is how user friendly it is. What I LOVE ABOUT CLOUDCALL, is there amazing customer service. They go above and beyond to satisfy their customers. And their support in these crazy Covid times as been priceless, supportive and amazing\!\!\!\!\!\!\!\!\!\!\! > > **Desventajas**: THERE IS NOTHING NOT TO LIKE. Customer service is on point and the software delivers exactly what is promises. > > MY experience with CloudCal has been a very prodcuctive one ----- ### "Lagging and Choppiness an Ongoing Issue" — 1.0/5 > **Hannah** | *26 de junio de 2020* | Empleo y contratación | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It's very easy to install and easy to use in that you can now click on the phone number shown in Bullhorn to call a candidate rather than having to type the number on a dial pad > > **Desventajas**: There is a noticeable lag between the other party and myself when we speak. This causes many awkward pauses and a lot of talking over one another. I had the connection rerouted from my wifi to my cell, so I'd only be using the cell network, but the problem persists. I far prefer simply calling from my cell phone. > > The support team is excellent. I've had many pleasant correspondences with them and they truly do try to help. But the issue of lagging and choppiness drives me crazy on a day to day. If management didn't force us to do so, I wouldn't use CloudCall ----- ### "SMS" — 4.0/5 > **Tammy** | *10 de julio de 2020* | Relaciones gubernamentales | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: SMS features are great when they work, but it stops functioning frequently. > > **Desventajas**: Faxing, SMS going down frequently. For no reason it seems. ----- ### "We used CloudCall integrated with SalesForce. It made high volume dialing easy as one click." — 4.0/5 > **Ray** | *27 de junio de 2017* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Prior to CloudCall we would have to manually dial prospects and then record the activity. CloudCall one click dial had an interface that allowed you to select a pre-install drop down fields created by our SalesForce admin about that activity and your done. This save us a tremendous amount of time and it cut down on forgetting to record activity during call blitz. > > **Desventajas**: There were times when you would have to hit the page reload on a SalesForce account page because CloudCall would freeze up. I think that maybe that was a SF issue but no one has determine the culprit. None the less this happening is not out weighted by the convenience. > > Save a tremendous amount of time when high volume dialing. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.es/software/101957/cloudcall-click?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/101957/cloudcall-click) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados