Podio

La facilidad con la que se puede adaptar el sistema a tus necesidades. Desde una empresa unipersonal hasta todo un equipo Podio es una buena opción para responsables de proyectos.

No me gusta la app de Podio para dispositivos móviles. Es realmente básica por lo que dificulta mucho su uso a través del móvil o la tablet. Asimismo, mi experiencia, con el servicio de atención al cliente ha dejado mucho que desear por falta de respuesta. Por último me gustaría ver más integración con otras plataformas como Whatsapp, We Chat, Messenger, Skype... a través de las cuales se pudiesen compartir tareas o informes.

It was suggested to me by a friend, but I hated just about everything about it - it was frustratingly complicated and overly difficult to use.

After purchasing a subscription, I found the software to be overly complicated, so I cancelled my account. However I continued to be billed for the next 2 months. I began contacting them about those charges, asking for a refund. While communicating with their "support", they stated they do not provide refunds, and refused to do anything. So I filed a dispute with my credit card company for the 2 charges. The CC company found in my favor and refunded both charges back to me. As soon as that happened, it must have marked the invoices as "unpaid" in Podio's system, and they began sending them to me again on a daily basis asking for payment. I resumed communication with them, asking for them to close out my account, close out the pending invoice and stop sending me emails. They responded to every ticket stating that they don't process refunds. I wasn't asking for a refund, I had already been refunded by my CC company. I was asking them to stop emailing me about the invoice that had already been decided in my favor. Finally I get an email stating my account was closed and I wouldn't get anymore emails. 5 days later, the emailed invoices resumed - this time being sent to not one, but TWO of my email addresses. The lengths they will go to, to harass a customer over a bill is asinine. It has been four months and the issue is still not resolved, and I continue to receive daily emails about my "outstanding" invoice.

Podio is a great tool to use for work, as it is possible to create tasks and mark the people responsible and this helps a lot in the organization and retention of information due to the fact that in these tasks it is possible to attach documents, in addition it is great to create events assisting in day-to-day meetings to have control of the people present and it is great to create a list of contacts, to store information of customers and distributors of the company.

I believe that Podio could improve the way of notifying the person who is marked in the tasks, it could be possible to create a table with all the tasks that the users have to do, in order to better organize and control the deadlines.