CrashPlan

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Nothing. Used tio grood Now assistance is so sub par i wonder how they stay in business.

I’m not a computer expert. My computer expert finds it absolutely impossible to deal with CrashPlan. After months and months of following their suggestions, they now have asked that I personally authorize my computer expert to deal directly with CrashPlan.They are charging me double what I used to pay because we can’t fix the problem. It is impossible to deal with the same person. There’s no ticket created for the problem and I would never recommend this company.

This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.

I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.