Hubstaff

Hubstaff

Sencillo seguimiento de tiempo con capturas de pantalla para equipos remotos.

4.6/5 (993 opiniones)

Información general sobre Hubstaff

Software sencillo de seguimiento de tiempo con características como capturas de pantalla, supervisión de la actividad, nóminas automáticas, informes avanzados, seguimiento en tiempo real y GPS. Capacidades de seguimiento en línea y fuera de línea. También disponible para Apple, Windows, Linux e iOS. Se integra con más de 30 herramientas populares, como Trello, Asana, Podio y PayPal.

Hubstaff es ideal para equipos, PYMES y consultores/trabajadores autónomos remotos. Más de 8000 equipos remotos lo utilizan y confían en él. No importa cuántos proyectos o equipos diferentes tengas; todos pueden estar bajo la misma cuenta, en proyectos separados. Además, diferentes empleados pueden tener distintas configuraciones y permisos.

Hay una prueba gratis de 14 días.

Precio

A partir de
5,00 US$/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Brasil, Canadá, Europa y otros 5, Alemania, India, Japón, Latinoamérica, México

Idiomas admitidos

Inglés

Reseñas de Hubstaff

Calificación general
4.6/5
95% reseñas positivas
654
Excelente
286
Muy bien
46
Media
3
Mediocre
4
Horrible
Dysiree R.
Traducir con Google

Hubstaff over other timetrackers

Software usado A diario durante Más de dos años
Revisado el 1/6/2019
Fuente de la reseña: Capterra

It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Puntos a favor

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Puntos en contra

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Juan M.
Traducir con Google

Lightweight, easy, and effective

Software usado A diario durante 6-12 meses
Revisado el 29/3/2019
Fuente de la reseña: Capterra

As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Puntos a favor

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Puntos en contra

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Benjamín T.
Traducir con Google

Hubstaff is a very cool and light tool for time tracking

Software usado A diario durante 6-12 meses
Revisado el 25/3/2019
Fuente de la reseña: Capterra

As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Puntos a favor

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Puntos en contra

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

7.0/10
Usuario verificado
Traducir con Google

Lightweight, easy, and effective.

Software usado A diario durante Más de dos años
Revisado el 30/1/2019
Fuente de la reseña: Capterra

Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Puntos a favor

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements.

My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Puntos en contra

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Respuesta de Hubstaff

Thanks for the kind review! We too like the reminder to start the timer :)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Le-an lai L.
Traducir con Google

Great for online teams

Software usado A diario durante Más de dos años
Revisado el 17/9/2018
Fuente de la reseña: Capterra

Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Puntos a favor

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.
It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Puntos en contra

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Respuesta de Hubstaff

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at support@hubstaff.com and let us know!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10

Precios de Hubstaff

A partir de
5,00 US$/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Hubstaff

  • API
  • Gestión de tareas
  • Hojas de control de horas
  • Integración de terceros
  • Priorización
  • Proyecciones
  • Seguimiento de actividades
  • Seguimiento de horas de proyecto

  • Diagramas de Gantt
  • Gestión de proyectos
  • Herramientas de colaboración
  • Interfaz para arrastrar y soltar
  • Notificaciones automáticas
  • Panel de actividades
  • Planificación de proyectos
  • Planificación de tareas
  • Seguimiento de tareas
  • Seguimiento del avance
  • Seguimiento del proyecto
  • Varios proyectos

Preguntas frecuentes sobre Hubstaff

He aquí algunas preguntas frecuentes sobre Hubstaff.

P. ¿Qué tipo de planes de precios ofrece Hubstaff?

Hubstaff ofrece los siguientes planes de precios:

A partir de: 5,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Hubstaff?

No tenemos información sobre las características de Hubstaff

P. ¿Quiénes son los usuarios habituales de Hubstaff?

Los clientes habituales de Hubstaff son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Hubstaff?

Hubstaff admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Hubstaff?

Hubstaff cuenta con los siguientes planes de precios:

Suscripción

P. ¿Hubstaff es compatible con dispositivos móviles?

Hubstaff admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Hubstaff?

Hubstaff se integra con las siguientes aplicaciones:

ActiveCollab, Asana, Basecamp, Breeze, Freshdesk, Insightly, Kayako, Paymo, Teamwork Projects, Trello

P. ¿Qué tipo de asistencia ofrece Hubstaff?

Hubstaff ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo