SilkStart MultiChapter

4,4 (36)
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Software de gestión de membresía

Sobre SilkStart MultiChapter

SilkStart es un proveedor líder de software en la nube para organizaciones centradas en sus asociados. El software de administración de asociaciones (AMS) de SilkStart agiliza las operaciones a través de una base de datos central a la que se puede acceder desde cualquier lugar en que puedas encontrar una conexión a internet.

SilkStart crea sitios web hermosos y funcionales que son compatibles con dispositivos móviles y también pueden integrarse con sitios existentes. Simplifica tareas complejas y que requieren mucho tiempo, como la gestión de asociados, los eventos, la facturación, el procesamiento de pagos y las comunicaciones.

SilkStart también tiene una solución robusta de múltiples capítulos para asociaciones más grandes que buscan consolidar las tareas administrativas y los datos de los asociados entre muchas oficinas regionales y localizadas.

SilkStart tiene una interfaz de usuario de back-end intuitiva y cuenta con el respaldo total de un equipo de asistencia al cliente dedicado que está para ayudarte cuando lo necesites.


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SilkStart MultiChapter

4,4 (36)
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Precio inicial

210,00 US$
mes
80,00 US$
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

56
80

Integraciones

10
8

Facilidad de uso

4,3 (36)
4,6 (88)

Relación calidad-precio

4,3 (36)
4,8 (88)

Atención al cliente

4,7 (36)
4,9 (88)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,4 /5
(36)
Relación calidad-precio
4,3/5
Funcionalidades
4,4/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,7/5

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Mostrando 5 opiniones de 36
Tricia
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SilkStart Database and Website-a great choice

Revisado el 8/11/2016

I did a lot of research before choosing SilkStart and while the cost was a little more than the...

I did a lot of research before choosing SilkStart and while the cost was a little more than the other comparable options, I felt that the customer service was extremely important and worth the extra cost. From the start, the people from SilkStart were very helpful and knowledgeable. Having never built a website and starting essentially from scratch, they helped guide me through the process and make important decisions on what to include in both the website content and database information captures, how to prioritize and tutorials on how to manage both the website and the database. We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do. We were able to offer multi sessions within the conference as well as a variety of ticket options which has been extremely helpful. We had a few questions along the way, and after submitting a ticket, we had the questions answered within a couple of hours. SilkStart was a great choice for us!

Puntos a favor

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

Desventajas

The cost was a little higher than that of others we compared.

Respuesta de SilkStart

Thanks Tricia. We're glad to hear that our commitment to ongoing customer support was one of the things that won you over. Its great to hear the conference setup was also easy for you.

Ron
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 51-200 empleados
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

The Benefits of CRM and Great Website Integration in One Package

Revisado el 12/10/2017

SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most...

SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money.

Some other association management platforms may appear to be inexpensive, but to get the same functionality as SilikStart would have required bolting on additional 3rd party modules and probably some IT skills to enable them. In the end, they were of no better value. SilkStart kept it simple

Puntos a favor

Starting with the website, we found the available templates yielded clean and contemporary page designs that helped communicate professionalism to members.
Integration of a dynamic member directory into the website gives small members an opportunity to showcase themselves and realize a mini website as part of the perks of joining the organization. With SilkStart, this was easy to do - even for people with limited experience on website publishing.
SilkStart also streamlined the membership acquisition process by making it faster and easier for new members to join and for the organization to receive payment. A process that used to take days was reduced to minutes.
Collecting member fees is usually a headache for organizations and can require significant resources to follow up with members to collect payment. With SilkStart, members receive reminders of their renewal and, if they do not pay on time, SilkStart can continue to send reminders and serve as a virtual collection agency.
Many organizations hold events - either as their primary raison d'etre or as fundraisers. With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them.
For my client, integration with their QuickBooks system was important. SilkStart delivered.

Desventajas

It would have been nice to have a dashboard for administrators, to give them a quick overview of the organizations member status and activities.

A member acquisition funnel (like a sales funnel) would be helpful, but is not currently available.

Kim
Calificación general
  • Sector: Comercio y desarrollo internacional
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Pleasure to work with SilkStart

Revisado el 8/11/2016

We have been working with SilkStart for over a year now. Through challenges and tribulations of...

We have been working with SilkStart for over a year now. Through challenges and tribulations of launch and post-launch, training and expectations, SilkStart was very helpful and supportive of our needs. Though the answers were not always what I wanted to hear, they always conveyed with more than just a "yes" or "no" that helped me understand the bandwidth and capacity of the program and the developers.

Puntos a favor

Modules cover all the aspects of the business we need. The lay-out of the back-end is very clear and it is easy to understand how to navigation among the modules. When we had a problem with communications, they understood and developed a comprehensive group email program that is light years ahead of what it was when launched. They are good at explaining timelines, sprints and priorities.

Desventajas

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order. There's no easy way to send an event notice without creating it in group email module and building from scratch. The bandwidth of the developers, while improved, still seems limited and I'm not really sure where their priorities lie relative to our business functions and requirements.

Respuesta de SilkStart

Thanks Kim. We appreciate that you value the support you receive and the value for money SilkStart provides. We're delighted to have such a progressive multi-chapter association on our platform and look forward to continuing to develop our features to meet your unique needs.

Martin
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great choice for small to medium sized not-for-profits.

Revisado el 8/11/2016

One my major tasks in my first year of employment was to select a new platform for our ageing...

One my major tasks in my first year of employment was to select a new platform for our ageing website and to find an AMS so that we could consolidate our various contacts. I researched a number of options and finally settled on SilkStart. Silkstart offers current technology (updates are frequently rolled out), fresh, modern looking templates and a robust contact/event management system.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth. It was also important that we find a Candian solution to our needs.

I would not hesitate to recommend SilkStart.

Puntos a favor

Cost effective, fresh templates. various design options with the use of the many widgets available.

Desventajas

Not really a con, but the SilkStart is targeting a segment of the not-for-profit market.

Respuesta de SilkStart

Thanks Martin. We pride ourselves on making the transition to SilkStart a painless experience and I'm glad to hear that you're finding SilkStart's features robust. Our modern website templates and technology help your organization stand out online and I'm glad to see this helped us stand out over the competition.

Dillon
Calificación general
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very happy transition!

Revisado el 23/3/2018

We're happy to be customers!

We're happy to be customers!

Puntos a favor

SilkStart provides a super simple interface for quickly managing your website and users. Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society. We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

Desventajas

It's very difficult to find something negative to say about SilkStart. We have only had a couple of small issues over the past few years and all of those were addressed perfectly with unbelievable turnaround.

Mostrando 5 opiniones de 36 Todas las opiniones

Preguntas frecuentes sobre SilkStart MultiChapter

He aquí algunas preguntas frecuentes sobre SilkStart MultiChapter.

SilkStart MultiChapter ofrece los siguientes planes de precios:

  • A partir de: 210,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de SilkStart MultiChapter son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

SilkStart MultiChapter admite los siguientes idiomas:

inglés

SilkStart MultiChapter admite los siguientes dispositivos:

SilkStart MultiChapter se integra con las siguientes aplicaciones:

Google Analytics 360, Kissmetrics, LinkedIn for Business, Mailchimp, Meta for Business, PayPal, QuickBooks Online Advanced, Stripe, Twitter/X, authorize.net

SilkStart MultiChapter ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para SilkStart MultiChapter.