NCR Counterpoint
NCR Counterpoint
Sobre NCR Counterpoint
NCR Counterpoint ofrece un sistema completo de gestión de puntos de venta e inventarios. Permite a los minoristas dirigir sus negocios con acceso completo a los datos dondequiera que estén.
Su sistema de gestión de punto de venta integra una interfaz de pantalla táctil, lo que te permite manejar sus equipos y sus productos de manera eficiente. Con NCR Counterpoint, puedes modificar los precios y realizar ventas cuando lo desees.
La gestión de inventarios y existencias se hace más fácil gracias a NCR. Su sistema de inventario físico te permite contar los artículos correctamente, y puedes trasladar tus existencias dentro de tus tiendas y revisar tus artículos en la aplicación.
La aplicación también te proporciona una interfaz móvil para mantenerte actualizado y para que accedas a la información desde cualquier lugar. Recibe alertas por mensaje de texto y correo electrónico cuando algo inusual suceda.
También aumenta las ventas al hacer campañas de marketing por correo electrónico, dirigiéndote de manera eficiente a tus clientes a través de tu base de datos de clientes.
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Opiniones
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- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
a very scalable and configurable solution.
Revisado el 1/8/2018
Puntos a favor
Report filters are all customizable and written using the industry standard "crystal reports" report writer so any report can be changed. All forms are customizable as well.
Desventajas
Can't take manufacture's coupons in a grocery environment. Gateway fees for merchant card processing can be pricey for businesses that are high volume like grocery stores.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Revisado el 1/9/2011
My Company recently made the switch to CounterPoint Enterprise SQL 8.4 and would like to share my...
My Company recently made the switch to CounterPoint Enterprise SQL 8.4 and would like to share my experience with Radiant Systems. We have been in business for over 50 years and have had several different POS systems and CounterPoint has been the best system by far. Implementing a new system is never easy but with the help of OneStep Retail Solutions this has been the easiest and the quickest implementation I have ever done.
There are so many POS systems on the market finding the best fit for your business is a very difficult decision. Kevin McAdams and Jay Shore with OneStep Retail Solutions took the time to learn our business needs and recommended CounterPoint as the best solution. After using the system for over a month now I am glad I took their advice because this is a great system.
The CounterPoint Gateway for processing credit cards is very fast. The touch screen terminals make ringing up customers quick and easy. The ability to customize searches and change the information displayed through the column designer makes looking up the information a breeze. The reporting is equally fast, flexible and easy to use for all of our staff members.
Blythe Franks, our business analyst from OneStep Retail Solutions has played a key role in making this transition from our old system to CounterPoint. Her experience and knowledge of the product has made implementation and integration of the system quick and easy. With her insight we were able to customize CounterPoint to meet all of our business needs making our company more efficient than ever.
Sean Kinney
IT Manager
Hi-Time Wine Cellars
- Sector: Comercio minorista
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Product is fair ... but they will nickle and dime you to death ...
Revisado el 16/7/2016
Puntos a favor
What I like best about Counterpoint is that it is a functional way to ring up sales and manage inventory.
Desventajas
Where do I begin? Well, when I first got this program in 2010, I paid an extraordinary amount for 40 hours of one-on-one phone/online training. When we hit 35 hours, I still did not know how to ring up a single sale! They were training me in the "details" of what Counterpoint could be programmed to do. I finally said, "Stop! I don't need to know any of this. Teach me how to enter inventory, create receivers and purchase orders, and how to ring up sales with discounts, etc." And, guess what, the guy teaching me know how to do any of that! It was so ridiculous. So I switched (they don't let you do this easily) from the company I purchased Counterpoint from to Rapid POS as my training company, and they were better. They, at least, knew how to operate the software!
- Sector: Comercio minorista
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Counterpoint is a Remarkable Product!
Revisado el 29/6/2015
Puntos a favor
We have been using Counterpoint for 2 years now, our experience has been positive on all levels of our organization. Our accounting team, retail operations, and our Information Technology team have all had enormous successes with installation, training, reporting, etc. Bank card processing is secure, easy to implement and maintain. Cashiers catch on very quickly, customers love the ease of use.
Desventajas
Negatives are minimal, seems as if support sometimes is a bit slow in coming, some of the SQL database configurations pose a bit of a challenge, but overall satisfaction remains high.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Revisado el 17/8/2011
We have been using CounterPoint software for over 10 years. The solution serves the retail...
We have been using CounterPoint software for over 10 years. The solution serves the retail environment well - it is easy to use and easy to teach new staff to use. Radiant has continued to develop it to meet the new world of Internet sales and marketing. I love the fact that our online store integrates into our retail database. As a result, we only have to worry about one set of data that updates to our website with two easy clicks.
I also have to say that customer service is very good. Our CounterPoint reps, Sandy and Kevin, are super. Sabrina helps us maintain, develop and keep up our website, and she is terrific. They are responsive and helpful, and really try to help us understand and solve problems. The online help portal is also good, and teaches as well as solves problems.
Overall, I would recommend CounterPoint to those who need a point of sale system, and/or Internet software that is very sophisticated in capability, but remains easy to use.
Preguntas frecuentes sobre NCR Counterpoint
He aquí algunas preguntas frecuentes sobre NCR Counterpoint.P. ¿Qué tipo de planes de precios ofrece NCR Counterpoint?
NCR Counterpoint ofrece los siguientes planes de precios:
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de NCR Counterpoint?
Los clientes habituales de NCR Counterpoint son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite NCR Counterpoint?
NCR Counterpoint admite los siguientes idiomas:
inglés
P. ¿NCR Counterpoint es compatible con dispositivos móviles?
NCR Counterpoint admite los siguientes dispositivos:
iPhone (móvil)
P. ¿Con qué otras aplicaciones se integra NCR Counterpoint?
No tenemos información sobre los tipos de integración de NCR Counterpoint
P. ¿Qué tipo de asistencia ofrece NCR Counterpoint?
NCR Counterpoint ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
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