Segment

Segment

Customer data hub

4.6/5 (31 opiniones)

Información general sobre Segment

¿Qué es Segment?

Segment is a customer data management and analytics solution that helps you make sense of customer data coming from multiple various sources. The app integrates with hundreds of other apps, pulling data from these apps into a single platform. It also pulls data from your websites as well as from devices such as mobiles, tablets, browsers, smartwatches, iBeacons, point-of-sale registers, and TVs. You can access all of your data in Segment and automate it to a schematized SQL database using Amazon Redshift to analyze how your product is being used, identify trends, understand revenue, and evaluate campaign performance. Segment stores a copy of your raw data so you can access it anytime. With Segment you can export your data to any of your existing, internal systems and apps. You can also replay your historical data into new apps and tools that you have subscribed to or are trialling. Segment's live stream feature lets you view events in real-time such as when someone makes a purchase on your site or app. You can also use the Segment plug-in to integrate Segment with your ecommerce platform.

Información general sobre Segment

Precio

A partir de
N/A

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month


Funciones de Segment

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Canadá, Europa, Reino Unido, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Segment: Choose your integration in Segment
Captura de pantalla de Segment: Choose your integration in Segment Captura de pantalla de Segment: Event tracing in Segment Captura de pantalla de Segment: New Segment feature- live debugger

Opiniones de Segment

Opiniones de Segment

Calificación general
4.6
/
5 31 opiniones
Excelente
22

Muy bien
7

Normal
1

Pobre
0

Malo
1

Relación calidad-precio
3.8
Funciones
4.6
Facilidad de uso
4.4
Asistencia al cliente
4.3
94% Un ha recomendado esta aplicación
Jonny D.

Segment - The Data Layer to Have

Segment solves the problem of add script once. Enable quickly.
Data flows and needs a pipe to steer it in the right direction. Segment makes this easy.
Create a data science team in seconds and connect to a wide and vast number of tools and connections from Adwords to Facebook all the way through to iOS and Android. This covers many bases.


Traducir con Google
Tamás S.

A reliable tool for event tracking and syncronization

In our organization Segment is mostly used to track events from the website backend. There are other feature rich alternatives for frontend tracking but server-side tracking is not a priority for them.

Segment really saves a lot of software, devops and data engineer hours alike by reliable continuous data delivery.


Traducir con Google
Guruprasad H.

Good tool for startups

Overall, it helps you to start really fast. We at www.quiznext.in use segment to collect data from our app and send it to warehouse, firebase, fb etc.


Traducir con Google
Christopher S.

Great software to remove the burden of countless API integrations

Saved a ton of dev time


Traducir con Google
Fayssal J.

Segment is a great tool, if you can afford it then you should start using it right now.

Always happy to recommend segment ! A great tool.


Traducir con Google
Jonny D.
Sector: Servicios financieros
Tamaño de la empresa: 51-200 empleados
Traducir con Google

Segment - The Data Layer to Have

Software usado A diario durante Más de dos años
Revisado el 2/9/2019
Fuente de la reseña: Capterra

Segment solves the problem of add script once. Enable quickly.
Data flows and needs a pipe to steer it in the right direction. Segment makes this easy.
Create a data science team in seconds and connect to a wide and vast number of tools and connections from Adwords to Facebook all the way through to iOS and Android. This covers many bases.

Puntos a favor

Segment have built a best in class data layer and data management tool.
The tool is easy to set up and creating destinations and understanding sources is simple.

Add the code for Web, Mobile or a data warehouse. Then enable product and marketing teams to enable and disable marketing and product tools easily.

The new personas feature is also incredibly powerful.

Make collecting analytics .track and .page and .identify easy.

Puntos en contra

Segment does make data easy and because of the quality of the tool it does come at a cost. The benefit is it does scale with you because the price plan works on MTUs. But it really depends on the size of your business.
Beware not to over enable and connect too much if you are not using it. This will add un-necessary load which can impact mobile page speed.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Tamás S.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 51-200 empleados
Traducir con Google

A reliable tool for event tracking and syncronization

Software usado A diario durante Más de un año
Revisado el 24/10/2019
Fuente de la reseña: Capterra

In our organization Segment is mostly used to track events from the website backend. There are other feature rich alternatives for frontend tracking but server-side tracking is not a priority for them.

Segment really saves a lot of software, devops and data engineer hours alike by reliable continuous data delivery.

Puntos a favor

- Intuitive UI.
- Event tester on the UI.
- Several client libraries.
- You can sync even your backdata, e.g. when setting up a new warehouse.
- Pricing is based on users not events.

Puntos en contra

- Custom schedule for synchronisation or event validation is only available in higher packages.
- Some integrations just don't support a moderately sophisticated setup. E.g. if you don't want 1 million API calls a day you should construct specific Segment calls to update Salesforce leads.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 8.0/10

Guruprasad H.
Sector: Aprendizaje en línea
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Good tool for startups

Software usado A diario durante Más de dos años
Revisado el 5/2/2019
Fuente de la reseña: Capterra

Overall, it helps you to start really fast. We at www.quiznext.in use segment to collect data from our app and send it to warehouse, firebase, fb etc.

Puntos a favor

Easy setup, Easier to collect data and send to warehouse. Integration with other tools is easy.

Puntos en contra

Not all integrations are seemless. Many integrations require client side app installation, which just reduces the code a bit. Once you start attracting decent users, it turns out to be expensive and need to look for alternative tools.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Christopher S.
Sector: Producción de alimentos
Tamaño de la empresa: 51-200 empleados
Traducir con Google

Great software to remove the burden of countless API integrations

Software usado A diario durante Más de dos años
Revisado el 25/4/2018
Fuente de la reseña: Capterra

Saved a ton of dev time

Puntos a favor

It takes the burden off of our own teams to manage a slew of API integrations. This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Puntos en contra

Like any abstraction layer, not everything is plug-and-play. As you start to use more integrations, this becomes more complicated in it's own right, and you sometimes need to regress back to a standard API integration.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Fayssal J.
Traducir con Google

Segment is a great tool, if you can afford it then you should start using it right now.

Software usado A diario durante Más de dos años
Revisado el 31/7/2018
Fuente de la reseña: Capterra

Always happy to recommend segment ! A great tool.

Puntos a favor

The last tool to integrate with various apps. Write once and integrate infinitely.
Time saving is worthless and make your app load much faster.

Puntos en contra

Pricing is not small businesses friendly ;(
Would be great if we can write and view integrations comments from other users.
Please share future integration pipeline.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.8/10
Basado en 31 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Segment

Precios de Segment

A partir de
N/A
Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month

Relación calidad-precio
3.8/5
Basado en 31 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Segment

Funciones de Segment

API
Análisis de tendencias
Análisis en tiempo real
Análisis visual
Creación de diagramas
Creación de informes ad hoc
Creación de informes personalizables
Creación de informes y estadísticas
Creación de paneles de comunicaciones
Datos en tiempo real
Filtrado de datos
Herramientas de colaboración
Importación y exportación de datos
Integración de terceros
Inteligencia empresarial
Interfaz para arrastrar y soltar
Panel de actividades
Supervisión
Vistas filtradas
Visualización de datos
Funciones
4.6/5
Basado en 31 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Más información sobre Segment

Más información sobre Segment

Funciones principales de Segment

  • 24/7 monitoring
  • 99.99% uptime
  • Analytics for ecommerce
  • Customer data management
  • Export API
  • Hundreds of app integrations
  • Invite collaborators
  • Live events stream
  • Pull data from POS, iBeacons, smartwatches
  • Query data in Amazon Redshift
  • Raw data strorage
  • Real-time analytics events
  • Replay historical data
  • SQL data visualization
  • Send data from mutiple devices
  • Unlimited projects
  • Webhook integration

Beneficios

  • Data import: Pull together customer data from your apps, websites and from multiple devices - from phones to smartwatches - as well as internal product and transactional data.

  • Data analysis: Use SQL in Amazon Redshift to query your data, apply cross-product analysis, and forecast trends.

  • Data replay: When you start trialling or using a new application Segment replays your historical data and brings it into these new tools.

  • Advanced integrations: Segment integrates with hundreds of tools, from marketing, to sales, to business intelligence. You can also order new integrations to be built and use the one-click ecommerce plugin for use with ecommerce platforms.

  • Customization: Use webhooks to forward all events to your own servers and invite team members to collaborate on certain projects.

  • Preguntas frecuentes sobre Segment

    Preguntas frecuentes sobre Segment

    He aquí algunas preguntas frecuentes sobre Segment.

    P. ¿Qué tipo de planes de precios ofrece Segment?

    Segment ofrece los siguientes planes de precios:

    Modelo de precios: Gratis, Suscripción

    Prueba gratis: No disponible

    Free - 100,000 events per month $29 - 1,000,000 events per month $79 - 10,000,000 events per month $349 - 20,000,000 events per month

    P. ¿Cuáles son las características principales de Segment?

    Segment ofrece las siguientes características:

    • 24/7 monitoring
    • 99.99% uptime
    • Analytics for ecommerce
    • Customer data management
    • Export API
    • Hundreds of app integrations
    • Invite collaborators
    • Live events stream
    • Pull data from POS, iBeacons, smartwatches
    • Query data in Amazon Redshift
    • Raw data strorage
    • Real-time analytics events
    • Replay historical data
    • SQL data visualization
    • Send data from mutiple devices
    • Unlimited projects
    • Webhook integration

    P. ¿Quiénes son los usuarios habituales de Segment?

    Los clientes habituales de Segment son:

    Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite Segment?

    Segment admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece Segment?

    Segment cuenta con los siguientes planes de precios:

    Gratis, Suscripción

    P. ¿Segment es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con Segment

    P. ¿Con qué otras aplicaciones se integra Segment?

    Segment se integra con las siguientes aplicaciones:

    ActiveCampaign, Ambassador, Chartio, Help Scout, Iterable, LiveChat, Lodgify, Olark, Optimizely, Thinkific

    P. ¿Qué tipo de asistencia ofrece Segment?

    Segment ofrece las siguientes opciones de asistencia:

    Base de conocimientos, Asistencia en línea, Asistencia telefónica