Housecall Pro

Housecall Pro

Aplicación de gestión de servicios externos

4,7/5 (2375 opiniones)

Información general sobre Housecall Pro

¿Qué es Housecall Pro?

Housecall Pro ayuda a los profesionales con todos los aspectos de su flujo de trabajo diario, como programación de trabajos, base de datos de clientes, facturación y procesamiento de pagos, distribución de técnicos y mucho más. También está totalmente integrado y ofrece acceso a la aplicación de reservas para consumidores Housecall.

Housecall Pro es una herramienta de servicio completo que permite a los profesionales de servicios dirigir todo su negocio desde su smartphone y el portal web gratuito. La aplicación se ofrece a un coste bajo y competitivo y es útil para todos los aspectos del flujo de trabajo de los profesionales de servicios, ya que tiene funciones de programación de trabajos, base de datos de clientes, facturación y procesamiento de pagos, distribución de técnicos y mucho más. También está totalmente integrado y ofrece acceso a la aplicación de reservas para consumidores Housecall.

Housecall Pro aporta a las pequeñas empresas herramientas de tecnología avanzada por un precio bajo y competitivo para que puedan competir mejor en el mercado. Es ideal para empresas de 1 a 30 empleados. Ahorra tiempo y dinero con una herramienta de remarketing de clientes que puede conseguir, en promedio, el doble de trabajos para el profesional de servicios. Con más de 30 ofertas verticales para necesidades de servicio a domicilio, Housecall Pro es una forma fácil de controlar y organizar un negocio.

Esta herramienta todo en uno permite que los profesionales ofrezcan a sus clientes lo que sus competidores no pueden. Housecall Pro hace posible que las empresas pasen del lápiz y papel al entorno digital, lo que agiliza el flujo de trabajo y las operaciones. Lo mejor de todo es que es asequible. También ayuda a las pequeñas empresas a transferir e importar fácilmente su base de datos de clientes existente.

Información general sobre Housecall Pro

Precio

A partir de
39,00 US$/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de Housecall Pro

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Canadá, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Housecall Pro:
Captura de pantalla de Housecall Pro: Captura de pantalla de Housecall Pro: Captura de pantalla de Housecall Pro: Captura de pantalla de Housecall Pro: Captura de pantalla de Housecall Pro: Captura de pantalla de Housecall Pro:

Opiniones de Housecall Pro

Opiniones de Housecall Pro

Calificación general
4,7
/
5
Excelente
1902

Muy bien
388

Normal
50

Pobre
21

Malo
14

Relación calidad-precio
4,7
Funciones
4,5
Facilidad de uso
4,7
Asistencia al cliente
4,8
96% Un ha recomendado esta aplicación
Paul M.

Great Product!

CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

Great Job Guys! Really, I mean it.


Traducir con Google
Lisa M.

User friendly

We are a small family business we specialize in full Plumbing & HVAC services. We came across House Call Pro from another vendor who visited our home , at the time we were looking into going automated, prior we were all manual. We called other vendors however their prices were very high. I called House call Pro the monthly price was very reasonable and it was perfect for our needs. We are very happy with the software and its made our life so much easier. Honestly we look back now and cant believe we were manual!!! When I do have a question customer service is quick to respond . We also feel this software made our company look much more professional, our customers receive a confirmation when in route and we are able to take payments and email receipts as well as estimates immediately. We definitely recommend House Call Pro!!


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Carla R.

So much potential...so much that was wrong.

Frustrating, frustrating, frustrating. Best word to describe HousecallPro. The worst thing is when you call for help or do a chat, they give you bad advice, you relay it to the techs in the field, you mess up everything and have to start over and then you figure it out yourself. The tech support crew at HCP doesn't know the program very well. It is highly frustrating to open a chat, get bad advice, get a wrong answer and before they can figure it out you figure it out for them and let them know the correct answer for the next person that chats in with the same issue.


Traducir con Google
Lisa B.

Invoicing Software Program

Housecall Pro has an excellant team of employees. They are always there for me when I have a quick second to check on an issue or problem I am encountering. They are great at walking you through or demonstrating to you right through the app, what you need to do to solve your issue you may be having.


Traducir con Google
Tonya M.

An important appendage of our growing company

As we are going I find that Housecall pro is growing with our company. Just when I think that we might have outgrown the features poof there they are. It's like they are reading our minds! I enjoy the ease of communicating with the customers and follow up with postcards.


Traducir con Google
Paul M.
Sector: Fabricación de productos eléctricos/electrónicos
Tamaño de la empresa: 2-10 empleados
Traducir a español

Great Product!

Software usado A diario durante Más de dos años
Revisado el 1/3/2020
Fuente de la reseña: Capterra

CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

Great Job Guys! Really, I mean it.

Puntos a favor

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Puntos en contra

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Lisa M.
Sector: Construcción
Tamaño de la empresa: 2-10 empleados
Traducir a español

User friendly

Software usado A diario durante Más de un año
Revisado el 1/5/2020
Fuente de la reseña: Capterra

We are a small family business we specialize in full Plumbing & HVAC services. We came across House Call Pro from another vendor who visited our home , at the time we were looking into going automated, prior we were all manual. We called other vendors however their prices were very high. I called House call Pro the monthly price was very reasonable and it was perfect for our needs. We are very happy with the software and its made our life so much easier. Honestly we look back now and cant believe we were manual!!! When I do have a question customer service is quick to respond . We also feel this software made our company look much more professional, our customers receive a confirmation when in route and we are able to take payments and email receipts as well as estimates immediately. We definitely recommend House Call Pro!!

Puntos a favor

This software is very user friendly, without any training most of our team was able to dive right in and start using the software immediately . I love the fact that we can schedule, take payments view our customers history and overall have the ability to use every function of the software whether your in the office or out if the field. We can send internal messages to our staff as well as our customers. This software shows our overall earnings, tracks invoices that our outstanding and honestly allows our company to run smoothly and efficiently.

Puntos en contra

In the beginning for some reason if I had to go back and close out a job and back date it, the software would not allow me to choose the appropriate date, however this has been fixed and I haven't had any recent problems with this particular issue.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Carla R.
Sector: Construcción
Tamaño de la empresa: 13-50 empleados
Traducir a español

So much potential...so much that was wrong.

Software usado Otro durante 6-12 meses
Revisado el 12/3/2020
Fuente de la reseña: Capterra

Frustrating, frustrating, frustrating. Best word to describe HousecallPro. The worst thing is when you call for help or do a chat, they give you bad advice, you relay it to the techs in the field, you mess up everything and have to start over and then you figure it out yourself. The tech support crew at HCP doesn't know the program very well. It is highly frustrating to open a chat, get bad advice, get a wrong answer and before they can figure it out you figure it out for them and let them know the correct answer for the next person that chats in with the same issue.

Puntos a favor

Integrated with Quick Books Online. It is hard to say what we liked about it. It had a map built in so we could see where the techs were theoretically but didn't exactly work all the time.

Puntos en contra

Frustrating to find out the history they said would be imported only gave us dates of service, not the actual history. We could not see what we had done for the customer only what amounts Quickbooks had received and when. That is not history.
Something that was major for us is that if you have a multiple day job, remodel, tunneling to replace a sewer system, running new water lines in a house you have to add additional scheduling and each occurrence ends up in QuickBooks whether you billed out for that or not. In other words we had multiple no money due invoices in QB's that didn't need to go over because customers should receive one invoice for a job with all the details on the one invoice not multiple invoices with small amounts on them. This was the worst.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Lisa B.
Sector: Construcción
Tamaño de la empresa: 2-10 empleados
Traducir a español

Invoicing Software Program

Software usado A diario durante Más de dos años
Revisado el 7/3/2020
Fuente de la reseña: Capterra

Housecall Pro has an excellant team of employees. They are always there for me when I have a quick second to check on an issue or problem I am encountering. They are great at walking you through or demonstrating to you right through the app, what you need to do to solve your issue you may be having.

Puntos a favor

This software is amazing. On the main page, (we call it our work board). It shows all outstanding jobs, along with a calendar in front of you that can be used to schedule the jobs to all of your service technicians in the field.

Once your service technician completes the job, you can enter the information in the office, or you can have them enter the information from their I-Pads out in the service field.

You can also send a invoice immediately to the customer from the I pad or Office Personnel. They can be sent through emails or texts to the customers. The customers can pay once they receive the bill or you can collect and enter the information from the job site.

This program has everything you need to be efficient with your business.

They have so many different tools you can use. You can increase your work load tremendously if you want to with the different tools they have to offer, if you choose to grow your business, the sky is the limit.

Puntos en contra

I have to go through too many screens sometimes to complete a task. Such as looking up address information on a particular property. I wish I could learn to tie the addresses together so I can see all of the work completed at one particular address in one place.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Tonya M.
Sector: Construcción
Tamaño de la empresa: 2-10 empleados
Traducir a español

An important appendage of our growing company

Software usado A diario durante Más de dos años
Revisado el 20/4/2020
Fuente de la reseña: Capterra

As we are going I find that Housecall pro is growing with our company. Just when I think that we might have outgrown the features poof there they are. It's like they are reading our minds! I enjoy the ease of communicating with the customers and follow up with postcards.

Puntos a favor

The equipment tracking feature for each customer has simplified life both for the inside staff and the techs. Now that we have the service agreement options, the tech's have an easier time tracking the details of the services. It has helped with our inside sales to be more consistent with customers' maintenance and generating more income.

Puntos en contra

As we are going and figuring out our growing pains, I have come to realize that it would great to have a system to track inventory as our techs use it with each customer in live time. This type of feature would help with repurchasing and tracking lost inventory.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9,4/10
Basado en 2375 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Housecall Pro

Precios de Housecall Pro

A partir de
39,00 US$/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,7/5
Basado en 2375 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Housecall Pro

Funciones de Housecall Pro

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4,5/5
Basado en 2375 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Housecall Pro

Preguntas frecuentes sobre Housecall Pro

He aquí algunas preguntas frecuentes sobre Housecall Pro.

P. ¿Qué tipo de planes de precios ofrece Housecall Pro?

Housecall Pro ofrece los siguientes planes de precios:

A partir de: 39,00 US$/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Housecall Pro?

No tenemos información sobre las características de Housecall Pro

P. ¿Quiénes son los usuarios habituales de Housecall Pro?

Los clientes habituales de Housecall Pro son:

Trabajadores autónomos, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Housecall Pro?

Housecall Pro admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Housecall Pro?

Housecall Pro cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Housecall Pro es compatible con dispositivos móviles?

Housecall Pro admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Housecall Pro?

Housecall Pro se integra con las siguientes aplicaciones:

Facebook, Mailchimp, Mixpanel, NiceJob, QuickBooks, QuickBooks Online, QuickBooks Online, SendGrid, Stripe, Twilio Communications Cloud

P. ¿Qué tipo de asistencia ofrece Housecall Pro?

Housecall Pro ofrece las siguientes opciones de asistencia:

Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo