Zen Planner

Solución integral de gestión de miembros para empresas de entrenamiento físico

Sobre Zen Planner

Zen Planner es un software integral de gestión de miembros para gimnasios, escuelas, estudios de boxeo y yoga totalmente personalizables según las necesidades únicas de tu negocio. Tiene la combinación adecuada de funciones esenciales e intuitivas que te ahorrarán tiempo para que puedas concentrarte en hacer lo que amas. Esta solución maneja tareas administrativas que requieren mucho tiempo, como facturación, programación y seguimiento de la asistencia, dándote más tiempo para concentrarte en tu pasión por el entrenamiento físico y desarrollar relaciones más sólidas con tus miembros, personal y comunidad. ¿Necesitas un sitio web de generación de clientes potenciales que se integre con tu software? ¿Qué tal una ayuda con el marketing digital? ¡También se ofrece eso!

Se ofrecen aplicaciones innovadoras destinadas a mejorar la experiencia de los miembros en tu negocio de entrenamiento físico. La aplicación móvil Staff les permite a tus instructores y entrenadores registrar miembros, crear citas, configurar perfiles de miembros, recibir pagos de miembros, firmar documentos y más. El modo Quiosco dentro de la aplicación Staff les permite a los miembros registrarse, realizar pagos, comprar al por menor, registrarse en membresías y firmar documentos por su cuenta. La aplicación móvil Member está diseñada para mejorar la experiencia de los miembros fuera de tu gimnasio. Dentro de la aplicación, tus miembros pueden ver tus horarios, reservar su lugar en una clase y ver qué amigos se han registrado en su clase. Esta aplicación también cuenta con funciones únicas de seguimiento de entrenamiento, por lo que tus miembros pueden ver el entrenamiento del día, registrar los resultados y ver los resultados en tu tabla de clasificación y además comentar y dar me gusta en los resultados de sus amigos. Ambas aplicaciones, Member y Staff están disponibles en dispositivos Android y Apple.

Se ofrecen planes de precios directos a partir de 99 $ al mes, ya que el procesamiento de pagos está incluido cuando utilizas el procesador de pagos preferido de la aplicación en EE. UU. Nunca pagarás más por funciones clave como incrustación, seguimiento de entrenamiento ni por el uso de estas aplicaciones móviles. La empresa no tiene tarifas ocultas, tarifas iniciales ni contratos.

La empresa ha invertido en tu éxito y tan pronto como seas cliente, recibirás sesiones de capacitación individuales con uno de los instructores de incorporación. Estas sesiones te enseñarán todo lo que necesitas saber sobre este software, para que puedas aprovechar al máximo la solución desde el principio. Se ofrece asistencia al cliente gratuita por teléfono, correo electrónico y chat para responder a cualquier pregunta que puedas tener en el proceso. El servicial equipo interno de éxito del cliente cuenta con una calificación de satisfacción del 98 %.

Esta solución es ideal para las escuelas de artes marciales y de MMA (artes marciales mixtas, por sus siglas en inglés), gimnasios afiliados, estudios de yoga y estudios de entrenamiento físico.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Australia, Canadá, Estados Unidos

Idiomas admitidos

inglés

Imágenes

Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class.
Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class.
Let your members see who else has signed up for class
Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device.
Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results.
Enhance your members experience in the gym with our Kiosk iPad App
Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App
Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App
Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App
The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file
Gym members can digitally sign documents within the App when signing up for new memberships. In-App alerts let them know when there are unsigned documents, which they can then sign through the App
Easily view your daily calendar & plan your day around busy classes
Checking members in for class is simple with our Staff App
Easily see which members have been checked in for class
See alerts, such as unpaid bills or unsigned documents, when checking members in
If a member has an unpaid bill, you can have them make a payment within the App
If a member has an unsigned document, quickly have them sign it before participating in class within the App
Setup and edit members' profiles within the App. You can quickly call, text or email them by clicking on icons within the App
Add a photo to a members' profile
Visually track how often members are coming in by viewing their individual attendance history in their Member Profile
Display current class workouts and top performers for members to view while they check-in
The customizable dashboard provides important business data in one easy-to-view location
Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type
Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile
Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking
In addition to workout tracking, you can also track members' progress and results
Zen Planner now offers lead-generating Integrated Websites! All our websites are mobile friendly and include embedded forms and calendars, SEO optimizations and a superior support team to help make updates.
Ver 28 más
Vídeo de Zen Planner Vídeo de Zen Planner Vídeo de Zen Planner Vídeo de Zen Planner Vídeo de Zen Planner Vídeo de Zen Planner Captura de pantalla de Zen Planner: Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class. Captura de pantalla de Zen Planner: Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class. Captura de pantalla de Zen Planner: Let your members see who else has signed up for class Captura de pantalla de Zen Planner: Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device. Captura de pantalla de Zen Planner: Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results. Captura de pantalla de Zen Planner: Enhance your members experience in the gym with our Kiosk iPad App Captura de pantalla de Zen Planner: Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App Captura de pantalla de Zen Planner: Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App Captura de pantalla de Zen Planner: Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App Captura de pantalla de Zen Planner: The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file Captura de pantalla de Zen Planner: Gym members can digitally sign documents within the App when signing up for new memberships. In-App alerts let them know when there are unsigned documents, which they can then sign through the App Captura de pantalla de Zen Planner: Easily view your daily calendar & plan your day around busy classes Captura de pantalla de Zen Planner: Checking members in for class is simple with our Staff App Captura de pantalla de Zen Planner: Easily see which members have been checked in for class Captura de pantalla de Zen Planner: See alerts, such as unpaid bills or unsigned documents, when checking members in Captura de pantalla de Zen Planner: If a member has an unpaid bill, you can have them make a payment within the App Captura de pantalla de Zen Planner: If a member has an unsigned document, quickly have them sign it before participating in class within the App Captura de pantalla de Zen Planner: Setup and edit members' profiles within the App. You can quickly call, text or email them by clicking on icons within the App Captura de pantalla de Zen Planner: Add a photo to a members' profile Captura de pantalla de Zen Planner: Visually track how often members are coming in by viewing their individual attendance history in their Member Profile Captura de pantalla de Zen Planner: Display current class workouts and top performers for members to view while they check-in Captura de pantalla de Zen Planner: The customizable dashboard provides important business data in one easy-to-view location Captura de pantalla de Zen Planner: Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type Captura de pantalla de Zen Planner: Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile Captura de pantalla de Zen Planner: Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking Captura de pantalla de Zen Planner: In addition to workout tracking, you can also track members' progress and results Captura de pantalla de Zen Planner: Zen Planner now offers lead-generating Integrated Websites! All our websites are mobile friendly and include embedded forms and calendars, SEO optimizations and a superior support team to help make updates.

Funcionalidades

Funcionalidades totales de Zen Planner: 101

  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Aplicación móvil
  • Automatización de marketing
  • Autopréstamo y autodevolución
  • Autorrespondedores
  • Base de datos de clientes
  • Base de datos de miembros
  • Calendario de eventos
  • Carro de compra
  • Clasificación de cinturones
  • Comentarios/notas
  • Compras y recepción
  • Comunicación con miembros
  • Conexión segura
  • Conformidad con la PCI
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de paneles de comunicaciones
  • Cuentas de clientes
  • Directorio de miembros
  • Facturación
  • Facturación recurrente y suscripciones
  • Firma digital
  • Firma electrónica
  • Formularios personalizables
  • Generación de clientes potenciales
  • Gestión de aplicaciones
  • Gestión de archivos
  • Gestión de asistencia
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clases
  • Gestión de contratos o licencias
  • Gestión de correo electrónico
  • Gestión de cotizaciones
  • Gestión de empleados
  • Gestión de equipo
  • Gestión de estudiantes
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de instructores
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de membresías
  • Gestión de modelos
  • Gestión de nóminas
  • Gestión de personal
  • Gestión de páginas web
  • Gestión de reservas
  • Gestión de visitantes
  • Gestión del diseño
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes personalizables
  • Informes planificados y automatizados
  • Inscripciones/contratación
  • Inscripción en línea
  • Integraciones de terceros
  • Integración de páginas web
  • Integración de redes sociales
  • Lectura de código de barras/tickets
  • Marketing por correo electrónico
  • Modelos personalizables
  • Pagos electrónicos
  • Pagos en línea
  • Para artes marciales
  • Perfiles de usuario
  • Planificación de instalaciones
  • Plantillas de correo electrónico
  • Portal de autoservicio
  • Portal de clientes
  • Portal de miembros
  • Procesamiento de cheques
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programación de citas
  • Programación de cursos
  • Programación de tareas
  • Punto de venta (POS)
  • Recetas electrónicas
  • Recordatorios
  • Registro de entrada/salida
  • Registro de visitantes
  • Reloj registrador
  • Renovación de inscripciones
  • Reserva en línea
  • Seguimiento de actividades
  • Seguimiento de ausencias
  • Seguimiento de competencias
  • Seguimiento de conversión
  • Seguimiento de eventos
  • Seguimiento de gastos
  • Seguimiento de hitos
  • Seguimiento de inventario
  • Seguimiento de la asistencia
  • Seguimiento del avance
  • Seguimiento por correo electrónico
  • Tareas recurrentes
  • Tipos de miembros
  • Widgets

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Opiniones

Calificación general

4,3 /5
(219)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 219
Jody B.
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Helpful Customer Service!!!

Revisado el 4/2/2019

Zen Planner software has enabled our company to introduce a program to our customers in a seamless...

Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

Puntos a favor

The software is very slick and versatile!

Puntos en contra

There was a lot to learn that I wasn't familiar with.

Respuesta de Zen Planner

Happy to hear it - thanks Jody!

Teagan K.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Finally Found the Right System

Revisado el 8/10/2019

This software has made this much more simple and allowed us to enhance our customers experience in...

This software has made this much more simple and allowed us to enhance our customers experience in our facility!

Puntos a favor

-Set up was detailed step by step process and had video reviews that our staff could go back to
-Customer service is the best that we have seen
-Hotline always has a person you can talk to (have answered every question we have had and has taught us how to solve the problem should it ever come up again)
- Hotline is available 7am-7pm
-Email (you can send a detailed email and have it answered within one business day)
- Our on-boarding assistant fallowed up with us after a month to make sure everything was running
- Has easy quick reporting
- Great schedule (imbeds into website so you do not have to leave company page)
-Great point of sale (imbeds into website so you do not have to leave company page)
- Mobil app is simple for customers and makes scheduling simple

Puntos en contra

online mobil site cannot work with out cookies which most smart phones automatically disable so we needed to send out an email with instructions on how to enable them

Respuesta de Zen Planner

Thank you for the review, Teagan! We're glad you've found the right system for your business!

Jenna F.
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy Way to Sign Up for Crossfit Classes

Revisado el 20/2/2021

Great way to reserve crossfit classes and see who else is attending.

Great way to reserve crossfit classes and see who else is attending.

Puntos a favor

Zan Planner makes it easy to sign up for crossfit classes. It is also a great way to edit payment, etc. I like the feature of being able to see who is specifically signed up for class as well. Extra motivation to attend class!

Puntos en contra

Sometimes it can be glitchy and somehow signs me out of a class I already reserved. It has happened 2-3 times in the past 6 months.

Liz M.
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Used it for three years - feature rich but hard to use

Revisado el 2/12/2020

We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of...

We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

Puntos a favor

I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want.
There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened.
The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss.
Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

Puntos en contra

The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming.
Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site.
Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain.
There was no way to easily see which coaches had availability at which times.

Kim R.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

You can't beat their support team!

Revisado el 18/9/2019

I am love the people at ZP. There isn't one person I've come in contact with that hasn't been...

I am love the people at ZP. There isn't one person I've come in contact with that hasn't been helpful, positive, encouraging, understanding and cheerful. I went to their office because I was starting a new program and wanted help with the set up of the program and the membership. They set me up with one person to be my helper that day. Now what company will do that? I can tell you that no other software company I've used would've offered me that. Also, love the Zen Academy. I learned about so many more things the software could do for me that I wasn't either using or doing in a google spreadsheet . So now ZP is helping me save more precious time and I'm learning more about my business in the process. Thank you reports and automations!

Puntos a favor

Honestly, their customer support! However, I don't have to call often as the on boarding team set me up wonderfully to begin with. But the support articles answer almost all my questions so I don't have to call. I am a small studio and don't have a front desk staff but ZP does it all for me (well, allows my clients to do it all for me). It is super easy to use on all fronts.

Puntos en contra

I have't run into anything that I don't like. I use ZP on my laptop in a web browser and I've found it confusing to try the staff app on my phone or tablet. This old dog struggles with learning new tricks :) So we can't blame ZP for that.

Respuesta de Zen Planner

Thanks for your feedback, Kim!

Mostrando 5 opiniones de 219 Todas las opiniones

Preguntas frecuentes sobre Zen Planner

He aquí algunas preguntas frecuentes sobre Zen Planner.

Zen Planner ofrece los siguientes planes de precios:

  • A partir de: 117,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

No tenemos información sobre las características de Zen Planner

Los clientes habituales de Zen Planner son:

2-10, 11-50, 51-200, 201-500

Zen Planner admite los siguientes idiomas:

inglés

Zen Planner admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Zen Planner se integra con las siguientes aplicaciones:

Facebook, Google Analytics, Keap, Mailchimp, PaySimple, WordPress

Zen Planner ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Zen Planner.