--- description: Busca información actualizada sobre CRM Analytics. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CRM Analytics con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CRM Analytics: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Herramientas BI](/directory/318/business-intelligence/software) > [CRM Analytics](/software/100679/wave-salesforce-analytics-cloud) # CRM Analytics Canonical: https://www.getapp.es/software/100679/wave-salesforce-analytics-cloud Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/100679/wave-salesforce-analytics-cloud?page=2) > Einstein Analytics es la plataforma de análisis en la nube proporcionada por Salesforce. Diseñada para empresas de todos los tamaños, esta aplicación pone todos los datos comerciales a disposición de todos los usuarios empresariales, desde cualquier dispositivo. Con Einstein puedes acceder rápidamente a respuestas mediante una interfaz autoservicio basada en búsquedas y crear paneles que satisfagan tus necesidades al combinar varios conjuntos de datos. Einstein puede ser utilizada por analistas, personal de TI y desarrolladores para satisfacer todas las necesidades comerciales, desde la creación de aplicaciones hasta la generación de informes sobre datos. > > Veredicto: 80 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.3/5** | 80 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Salesforce - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: 70,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, coreano, español, francés, inglés, italiano, japonés, portugués - **Países disponibles**: Alemania, Australia, Canadá, China, Corea del Sur, España, Estados Unidos, Francia, Italia, Japón ## Funcionalidades - API - Alertas y notificaciones - Almacen de archivos - Almacenamiento de datos - Análisis bayesiano - Análisis de autoservicio - Análisis de la supervivencia - Análisis de regresión - Análisis de rentabilidad - Análisis de tendencias - Análisis estadístico - Análisis multivariante - Análisis predictivo - Análisis visual - Arrastrar y soltar - Benchmarking - Búsqueda/filtro - Captura y transferencia de datos - Cartografiado de datos - Conectores de datos ## Integraciones (en total: 5) - Google Cloud BigQuery - Google Sheets - Microsoft SQL Server - Presto - Snowflake ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas BI](https://www.getapp.es/directory/318/business-intelligence/software) ## Categorías relacionadas - [Herramientas BI](https://www.getapp.es/directory/318/business-intelligence/software) - [Software de cuadro de mando](https://www.getapp.es/directory/586/reporting-dashboard/software) - [Programas estadísticos](https://www.getapp.es/directory/361/data-analytics/software) - [Software de big data](https://www.getapp.es/directory/603/big-data/software) - [Herramientas de visualización de datos](https://www.getapp.es/directory/740/data-visualization/software) ## Alternativas 1. [Microsoft Power BI](https://www.getapp.es/software/102847/power-bi) — 4.6/5 (1879 reviews) 2. [Google Analytics 360](https://www.getapp.es/software/90997/google-analytics) — 4.7/5 (8090 reviews) 3. [Tableau](https://www.getapp.es/software/90797/tableau-software) — 4.6/5 (2351 reviews) 4. [Looker](https://www.getapp.es/software/91545/looker) — 4.5/5 (282 reviews) 5. [Reportei](https://www.getapp.es/software/2063421/reportei) — 4.7/5 (241 reviews) ## Opiniones ### "This software has been useful in my non-profit management experience." — 3.0/5 > **Usuario verificado** | *7 de marzo de 2018* | Administración gubernamental > > **Puntos a favor**: The export functionality made it easy to share information with those outside the nonprofit organization. > > **Desventajas**: I wish it had greater permissions settings so that I could give volunteers outside of the organization the ability to use the tool. ----- ### "CRM Analytics" — 5.0/5 > **Emily** | *22 de noviembre de 2024* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The information and tracking purposes. The secureness > > **Desventajas**: That the verification code doesn't go to both email and phone > > It is a good tool however there is always room for improvement. ----- ### "All-in-One Analytics Platform" — 3.0/5 > **Craig** | *19 de julio de 2020* | Ropa y moda | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I used Salesforce Analytics Cloud to analyze impact of my marketing campaigns on customer journeys. After I connected Google Analytics to Salesforce, I was able to see the data flow between the tow systems. I then created custom audiences in Google Analytics using the criteria of customers who engaged with marketing campaigns, added items to cart but didn't purchase them. Once the destination of Salesforce was added, I was able to execute campaigns against those audiences. These re-targeting ads helped reduce cart abandonments and increase conversion rates. Because of data integration and re-targeting capabilities, I could leverage Salesforce Analytics Cloud to improve sales from customers who were interested in purchasing my apparel items. This data driven strategy drove high ROI for my business. > > **Desventajas**: Setting up integration between Salesforce Analytics Cloud and business intelligence tools such as MicroStrategy needs development resources. There is a learning curve for users who have not used Salesforce before. Example: data extensions, APIs, etc. need to be configured according to Salesforce requirements. Coding knowledge is needed to maximize potential of data connectors. If password is forgotten, there is a long process to reset it which sometimes may involve working with Salesforce administrator or tech support. If tools like Datorama are used, integration is easier but then clients have to spend extra money to get access to those add-ons. So, premium support and integration costs are high. > > As long as data integrations and some past experience using Salesforce Analytics Cloud is there, I find this tool super helpful in retargeting customers who are engaged with my marketing campaigns but need an extra nudge to buy my apparel items. Additionally, analyzing the retargeting campaigns on an ongoing basis and after they have concluded helps me use those clusters of customers for other ads I want to run in the future for a different but related items, categories or brands. If there is more technical support and training available for non-premium users, we should see a growth in value of Salesforce Analytics Cloud. ----- ### "Great Platform" — 4.0/5 > **ASHLEY** | *4 de febrero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: CRM Analytics was a great tool to keep me organized and informed. > > **Desventajas**: Platform was a little hard to navigate at times. > > I enjoy using this platform, i find new tools each day. ----- ### "Using Sales force" — 5.0/5 > **Mark** | *19 de agosto de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I was a user of Sales Force while working for a larger company. Many of the features were set up by the company, and these tools and features were quite robust. The sales function tools help you keep track of closed sales, opportunities and events meetings and potential leads. Plus you can customize reports to help you determine your success rate and areas to help you grow your business. > > **Desventajas**: I think that due to this CRM being the leader in this space, that it also comes with many many tools and features, which at times can be a little overwhelming. (Although many good trainings on using this software are also available to help). > > If you need the best CRM, with the most tools and features, this is the CRM to get, bottom line. The analytics it tells you can really help yourself, your company and your team too ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.es/software/100679/wave-salesforce-analytics-cloud?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/100679/wave-salesforce-analytics-cloud) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados