ADP Workforce Now

ADP Workforce Now

Cloud based Human capital management (HCM) suite

4.3/5 (3750 opiniones)

Información general sobre ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.

Precio

A partir de
N/A
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

Inglés, Francés, Español

Reseñas de ADP Workforce Now

Calificación general
4.3/5
86% reseñas positivas
1953
Excelente
1265
Muy bien
412
Normal
81
Pobre
39
Malo
Kym W.
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ADP

Software usado A diario durante Más de un año
Revisado el 29/8/2019
Fuente de la reseña: Capterra

After the implementation process, as painful as it was, the system seems to be a little smoother and working correctly. Still finding some items that are needing fixed from the lack of attention from our previous account managers.

Puntos a favor

ADP has automated several process that used to be manual.

Puntos en contra

The implementation process was very difficult and lasted over a year. It took almost a year to find a good Account Manager. The continued updates. Just seems that every week I go in and something has changed. The ACA reporting is still a little clunky.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Cyndi M.
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WFN Review

Software usado A diario durante Más de dos años
Revisado el 27/8/2019
Fuente de la reseña: Capterra

I have been expanding the functions within WFN - we added time and attendance this year and plan on using other feature to help us grow and scale our payroll. I find as the complexities of our payroll increases, WFN can handle and grow with us.

Puntos a favor

The flexibility it provides. Depending upon the company's complexities - you can use as little or as much as you need from the system. It integrates with other systems too (Workday, etc) to help automate processes.

Puntos en contra

It is a difficult to have multiple payroll runs at the same time. When you are in a public company with stock and regular payroll runs on the same day - the system can do it - but it is not easy to flow between the two payroll runs.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Shikha V.
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ADP Workforce Now-Most used and advanced Human Capital Management Solutions

Software usado A diario durante Más de dos años
Revisado el 30/4/2019
Fuente de la reseña: Capterra

Our company’s overall experience has been extremely good except for the customer service part, which has now improved as compared to earlier. We have no plans to move to any other software since our entire team is very well versed with this software.

Puntos a favor

ADP Workforce Now is a wholesome web-based human resource capital management system designed to assist and automate company’s HR processes including payroll management, benefits, time and labor management, compliance etc.
This tool also provides the API, which facilitates the smooth integration with other HR business application including any internal software that you may have. We have been using this software for almost 5 years now and the experience has been amazing. The entire application is user friendly and easy to manage with a supportive customer service.
It also facilitates our employees to register into the system whose paycheck has been processed once and they can view their paystubs online, which reduces our burden of sending the paystubs separately.
The entire process of payroll including the tax processing, sick time filing (if applicable), PTO management etc. is simplified through this application.
The benefit enrolment/waiving process is also easier with all the documents placed under different sections of the consultant’s file.

Puntos en contra

The customer support team is cooperative but getting answers from them could be tedious. You have to be on call for almost 15-20 minutes before you could hear a human voice. The response time over emails is not so fast as well. It may take from 4-5 hours to a day to get an answer sometimes.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Samridh S.
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Easy to Use and Easy to Manage

Software usado Semanalmente durante Más de dos años
Revisado el 1/2/2019
Fuente de la reseña: Capterra

Puntos a favor

Our company transitioned to ADP 3 years ago and in the past three years I have really grown to like ADP.
- Easy to manage my PTO and see balances
I can easily log into ADP and see how much balance is left. Previously I had to wait for my paycheck to look at it and keep note of it. Otherwise everything was stored on the SAP system and SAP codes were too hard to remember. I like the online platform a lot better with ADP.
Apply for PTO is also a piece of cake. Simply choose the date (calendar is shown on right) and submit the hours.
- Notifications
ADP is really good about notifying the user if there is any mails waiting in the inbox. Any approvals or disapprovals, documents and announcements on ADP gets sent straight to my work email and it helps me to remember that I should go and check it out.
- Everything in one place
All my Paychecks, Tax Documents, Health and Dental Benefits, Policies etc are on one spot. They are all properly placed under specific tabs so after some clicking around I was able to easily get to the page I needed too.
I also like that I can download my information and documents in a pdf format and store it computer for later access. I no longer have to email HR and ask for my tax document if I lost it or ask what is the health/dental plan i enrolled in.
Even enrolling or changing the benefits plan is super easy and it is all done inside the ADP at the beginning of each year.

Puntos en contra

- Outdated look
I think ADP could enhance their website a bit more than what it is. I do like their simplicity however more helpful links in the front page would be nice so that I do not have to click through 3 pages to submit a PTO.
- More details needed
I would prefer each page to have some details on what this page is for and how it can be used. Some sort of front page explanation would be nice. The first few months I emailed my HR every single time to figure out how to do the simplest of things
- Update takes time
When there is an updated I have notice some delays. Whether it be on my PTO approval or my salary increase. The system updates takes the longest.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación

8.0/10
Collin E.
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Leading Payroll Vendor for a Reason

Software usado A diario durante Más de dos años
Revisado el 13/12/2018
Fuente de la reseña: Capterra

This is a strong tool once the learning curve is overcome. I have used small, medium, and large payroll platforms and ADP is a true "One size fits all" platform and perhaps my vendor of choice. However, for that ideal fit, it will require diligent implementation and an understanding of the platform and it's features.

There are trade-offs: while startup companies such as Zenefits or Namely have a simple user interface and easy to navigate, they also come with system limitations and lack of support compared to the big companies. ADP is the opposite; sometimes quirky and difficult to find what you need, but a truly powerful system with a large support team ready to assist. Choose based on your priorities.

Puntos a favor

This is an extremely robust platform with extensive custom functionality. When properly configured and utilized, WorkforceNow can fit practically any business and payroll model, from small businesses to high volume, enterprise-level companies.

Service and Support are best in class and will walk you through anything. Tax filings, notice resolutions, and year-end processes are a breeze.

Solid tools and modules - Benefits, Reporting Suite, Onboarding, Time Tracking (But you'll pay for it).

Puntos en contra

ADP is a legacy company with legacy systems. Because they have been around for so long, some features seem to be "stacked" on from prior versions instead of given an entire overhaul. This can lead to an lack of intuitive UI and UX compared to younger systems like Workday.

Implementation team may give you an "out of the box" setup. May require diligent partnership in configuring to your specifications.

Pricing may not be as competitive as other vendors and module implementations can add up.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10

Precios de ADP Workforce Now

A partir de
N/A
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Contact ADP for full pricing information.

Funciones de ADP Workforce Now

  • API
  • Base de datos de empleados
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Gestión de selección de personal
  • Panel de actividades
  • Portal de autoservicio
  • Portal de empleados
  • Portal para empleados

  • Contratación de empleados
  • Creación de informes en tiempo real
  • Creación de marca personalizable
  • Gestión de empleados
  • Gestión del rendimiento
  • Importación y exportación de datos
  • Integración de terceros
  • Notificaciones automáticas
  • Recordatorios
  • Seguimiento de actividades
  • Seguimiento de candidatos

Más información sobre ADP Workforce Now

Funciones principales de ADP Workforce Now

  • ACA administration
  • API library
  • Analytics
  • Benchmarking
  • Benefits administration
  • Cloud based storage
  • Compensation
  • Compliance
  • Create user permissions
  • Demo version
  • Employee wellness
  • Global human capital management
  • HR Analytics
  • HR outsourcing services
  • Human resource management
  • Manager and employee self-Service
  • Mobile friendly
  • Multi-lingual service
  • Online support
  • Open Enrollment
  • Payroll
  • Performance Management
  • Recruitment
  • Reporting
  • Scalable plans
  • Talent Management
  • Talent management
  • Time and attendance
  • Web based dashboard

Beneficios

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Preguntas frecuentes sobre ADP Workforce Now

    He aquí algunas preguntas frecuentes sobre ADP Workforce Now.

    P. ¿Qué tipo de planes de precios ofrece ADP Workforce Now?

    ADP Workforce Now ofrece los siguientes planes de precios:

    Modelo de precios: Suscripción

    Prueba gratis: No disponible

    Contact ADP for full pricing information.

    P. ¿Cuáles son las características principales de ADP Workforce Now?

    ADP Workforce Now ofrece las siguientes características:

    • ACA administration
    • API library
    • Analytics
    • Benchmarking
    • Benefits administration
    • Cloud based storage
    • Compensation
    • Compliance
    • Create user permissions
    • Demo version
    • Employee wellness
    • Global human capital management
    • HR Analytics
    • HR outsourcing services
    • Human resource management
    • Manager and employee self-Service
    • Mobile friendly
    • Multi-lingual service
    • Online support
    • Open Enrollment
    • Payroll
    • Performance Management
    • Recruitment
    • Reporting
    • Scalable plans
    • Talent Management
    • Talent management
    • Time and attendance
    • Web based dashboard

    P. ¿Quiénes son los usuarios habituales de ADP Workforce Now?

    Los clientes habituales de ADP Workforce Now son:

    Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

    P. ¿Qué idiomas admite ADP Workforce Now?

    ADP Workforce Now admite los siguientes idiomas:

    Inglés, Francés, Español

    P. ¿Qué tipo de planes de precios ofrece ADP Workforce Now?

    ADP Workforce Now cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿ADP Workforce Now es compatible con dispositivos móviles?

    ADP Workforce Now admite los siguientes dispositivos:

    Android, iPhone, iPad

    P. ¿Con qué otras aplicaciones se integra ADP Workforce Now?

    ADP Workforce Now se integra con las siguientes aplicaciones:

    Cronforce, HRMatrix, HomeTrak, Iconixx, Jobvite, Jostle, Performance Pro, PiiQ by Cornerstone, Synerion, iCIMS Recruit

    P. ¿Qué tipo de asistencia ofrece ADP Workforce Now?

    ADP Workforce Now ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo