SAP SuccessFactors HXM Suite

Software de gestión de capital humano (HCM) basado en la nube

Calificación general

4,0 /5
(268)
Relación calidad-precio
3,7/5
Funcionalidades
4,0/5
Facilidad de uso
3,8/5
Asistencia al cliente
3,7/5

76%
de los usuarios recomienda esta aplicación
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268 opiniones

Juan Carlos
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Funcionalidad - Especialización

Revisado el 9/7/2023

De los procesos que se administran y que se estan generando, permite un optimo control y aplicacion...

De los procesos que se administran y que se estan generando, permite un optimo control y aplicacion de nuestras politicas internas.

Puntos a favor

Dentro de la organización se han implementando diversas herramientas de la suite de SAP, lo que ha permitido que la integración con sus diferentes software sea mas optimo y permite un control de procesos facil de integrar.

Desventajas

Al ser de la Suite mas conocida a nivel gran empresa, representa un costo alto y que tambien implica consultores de alta especializacion, lo que puede representar un reto al no tener un gran numero de empresas dedicadas a este software.

Tiana
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

There's always something in here you didn't know it was capable of

Revisado el 13/3/2019

SF is great because the experience changes for each user. You can control access down to each page...

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Puntos a favor

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Desventajas

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Parul
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Vast range of features

Revisado el 14/11/2022

Puntos a favor

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

Desventajas

Successfactors is slightly on expensive side.It is not easy to find admins.

Alternativas consideradas

Workday HCM
Usuario verificado
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible UX, hight cost and lacking features (Recruiting module)

Revisado el 25/5/2018

Puntos a favor

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Desventajas

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Need improvement on user experience

Revisado el 8/8/2019

It's a very capable and customizable platform for any kind of business needs but user interface and...

It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.

Puntos a favor

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

Desventajas

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

Pranav
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Success factors builds healthy environment to work

Revisado el 25/2/2023

Excellent software to implement & use in any type of industry as it manages multiple things in...

Excellent software to implement & use in any type of industry as it manages multiple things in single software.

Puntos a favor

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Desventajas

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

Eduardo
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great HR software and for salaries & benefits

Revisado el 14/12/2019

The employee management has improved substantially since Success Factors was implemented in my...

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Puntos a favor

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Desventajas

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Conrado
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...

Revisado el 27/5/2018

We were able to automate our Time Management system although more training is required for the...

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Puntos a favor

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Desventajas

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Christiaan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

SuccessFactors Review

Revisado el 8/9/2019

It offers a great and easy platform to build a Human Resources system

It offers a great and easy platform to build a Human Resources system

Puntos a favor

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Desventajas

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

Jonathan
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent application for production companies

Revisado el 2/8/2018

Puntos a favor

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

Desventajas

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

Jeremiah
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

SuccessFactors has Room for Improvement

Revisado el 12/4/2019

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities,...

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot.

Puntos a favor

SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit.

Desventajas

Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window.

Mohammad
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

SAP Human Capital Management

Revisado el 14/12/2016

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data,...

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Puntos a favor

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Desventajas

Training and SOX deployment is bit difficult

Rynardt
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

SAP SuccessFactors Review

Revisado el 22/7/2019

Overall usability and end user experience makes this a great solution. Because it's a Cloud based...

Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Puntos a favor

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Desventajas

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Alternativas consideradas

Workday HCM
Usuario verificado
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Good Core HRIS - but nothing more than that

Revisado el 19/4/2021

Poor to non existent customer service, with poor additional modules not worth using (much better to...

Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

Puntos a favor

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Desventajas

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Usuario verificado
Calificación general
  • Sector: Mercados de capitales
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SAP SuccessFactors HCM - Best cloudbased HCM

Revisado el 29/7/2019

Talent Management
Payroll
onboarding
performance reviews

Talent Management
Payroll
onboarding
performance reviews

Puntos a favor

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Desventajas

The only problem with this is only that this is slightly high in subscription cost.

Alternativas consideradas

UKG Pro
Holly
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Some strong points

Revisado el 22/2/2019

Puntos a favor

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Desventajas

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Usuario verificado
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

SAP SuccessFactors - The HR Platform

Revisado el 17/8/2021

SAP SuccessFactors was one stop solution for all the requirements related to HR.

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Puntos a favor

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Desventajas

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Alternativas consideradas

Oracle PeopleSoft
Amanda
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Effective LMS with Additional Tools and Resources

Revisado el 18/8/2020

Overall it is a useful tool that has helped us accomplish learning and development initiatives,...

Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Puntos a favor

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Desventajas

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Jasper
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SuccessFactors, the Samsung of the HR software world

Revisado el 6/7/2018

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the...

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

Puntos a favor

- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.

Desventajas

- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.

Ahmed
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Best out of the box Talent Management System

Revisado el 6/6/2017

They are one of the best in HR cloud solutions.

They are one of the best in HR cloud solutions.

Puntos a favor

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Desventajas

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Garrett
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good product; would be great to see more...

Revisado el 15/9/2017

Stay true to what you are good at; be the best there and innovate! If you nail that people will...

Stay true to what you are good at; be the best there and innovate! If you nail that people will continue to come; but if you bury the features within SAP - my guess is that they will be quickly overtaken.

Puntos a favor

It has been interesting to see how SuccessFactors has evolved and is now being positioned within SAP. I have always seen them as stronger in performance management and succession. The frameworks the tool was originally based on have certainly held the test of time.

Desventajas

As with everyone acquired by Oracle or SAP; you wonder what is going to be left in a couple of years. Also, struggle with the adequacy of the payroll, benefits, workforce management, etc.. Have always understood why they wanted to be there but it's a bit like going to a motorcycle dealer to but a car.

Geetika
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Review for SAP SuccessFactors HXM Suite

Revisado el 12/1/2023

Puntos a favor

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Desventajas

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Yasmim
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SAP SuccessFactors HCM Suite in my life

Revisado el 27/7/2021

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP....

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.

Puntos a favor

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Desventajas

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

Michael
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

SAP? Nope?

Revisado el 16/1/2019

The base its there, but unless you are running SAP everywhere it does not scale well.

The base its there, but unless you are running SAP everywhere it does not scale well.

Puntos a favor

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

Desventajas

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

David
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use but slow system

Revisado el 27/6/2017

Easy of use and access to a cloud based sas system.

Easy of use and access to a cloud based sas system.

Puntos a favor

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

Desventajas

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.