Opiniones de iCIMS Talent Cloud

Icims overall is very easy to use and intuitive.

Although there are many reporting options it can be cumbersome. It would also be nice to have the ability to run one report that can capture both job and applicant data in one report.

I like that it has visuals and dashboards for various roles. The best feature is being able to login as a user to see what they see. That is fantastic!

It is a bit too much and too configurable for our size company (approx 720 ees).
I don't like how the reports are really a search.
I don't like how iCIMS support doesn't work with us regarding best practices. I think that should be a main focus so that iCIMS is always researching what the best practices are so they can pass along the info to their customers.

I like that our requisitions and previous candidates are stored in our system or compliance purposes. It has been a great tool for reviewing applications and candidate resumes.

I feel that the system logs one out fairly quickly and unnecessarily

Whenever I have a question; the customer service team walks me through a solution. They are pleasant and very knowledgeable, no matter the question.

Standard forms don't have required fields. If I want to make a field required; I would have to pay for a custom form.

It’s very helpful to be able to search candidates in a specific way and iCIMS does a good job facilitating that

Some features are outdated however I have seen favorable updates recently

I like the use of library templates for ease of onboarding

It takes a long time for support to do what you want them to do.

Ease of use works on low internet bandwidth.

Sometimes the interface is choppy and laggy.

iCIMS is highly customizable, which they will tell you themselves but they truly aren't kidding. We have been able to automate many of our recruiting and onboarding processes, which in turn has given time back to not only our corporate group but operations staff as well. As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future. In instances where iCIMS Customer Support is required to make adjustments, due to limited administrator permissions, they are quick and responsive, ensuring little to no downtime.

The reporting function is not very intuitive or user friendly in the beginning. As you become more familiar with the software the reporting function becomes easier to use and is quite powerful but there is definitely a learning curve.

The tech support and customer service at iCIMS is absolutely top-notch. I call in almost every day during these first six months after roll-out, which has been critical for our success.

The configurability allows us, for better or worse, to accommodate every possible scenario..which means standardizing processes is "too" possible. Not really a con...the only other thing is getting recruiting workflow and onboarding workflows to talk to each other on reporting.

I don't really like much about this product. The candidate production is on par with other systems. It is quicker than other systems I have used....and that's about it.

It is not a user friendly product and I wonder how much they involved highly experienced. corporate recruiters in the functional design of the platform. There is a lot of wasted space and extra clicking that needs to be done. The system is not intuitive at all for a user. I have used Taleo quite a bit and found it to be much more compact in viewing candidates and their status. The search capabilities with ICMS are very hard to understand with their forms, filters, output templates, etc. I have to constantly go back to the instructions to figure out how to find jobs, particular hiring managers, etc. In addition I have had candidates on several occasions call me since they were having trouble uploading documents into the system. There are better systems or comparable systems available for less money. Each recruiter should't have to become a "super-user" in order to work in an ATS but that seems to be the case for ICMS.

What I like most about iCIMS is that their client service is by far some of the best I have ever encountered with a vendor. Anytime you need help their client support line is always available to help out and I have not had to wait longer than 5 minutes or so for an answer over the phone. Additionally, when you open a ticket with them on an issue you are having, they send you email correspondences for every update they have to share, which I appreciate because you are always in the know on how to move forward with issues you are having.

What I like least about iCIMS is that their focus is mainly as an applicant tracking system and not a full-service system that includes features like payroll, performance management, succession planning, etc. iCIMS has really mastered being a very reliable applicant tracking system, but they have room to improve moving forward as a full-service provider for companies.

- Easy to organize applicants into different categories, based on where they are in the hiring process
- Great option to list multiple interview times for multiple people to schedule simultaneously (without overlap)
- Can send emails directly from iCIMS and create templates for ease of use

- The landing page is a little clunky when there are multiple open positions at once
- We've had issues with default time zones with some users, which has been challenging to schedule interviews when someone doesn't know their iCIMS account is set to a different time zone

iCIMS is a forward-thinking technology solution that enables organizations to be ahead-of-the-curve when it comes to recruitment. iCIMS is consistently investing in research and development to enhance the platform and the features available. iCIMS has a strong internal team who become advocates for your organization.

While iCIMS is continually enhancing the platform, the platform is geared towards US clients. Speaking as a Canadian client, sometimes the enhancements are not relevant or useful for Canadian clients who only operate in Canada and not in the US. In addition, while iCIMS continues to evolve their support structure for clients, sometimes the changes impact the service delivery to their clients.

configurability for almost every part of the platform

Reporting is hard to figure out sometime (fields to pull from)