iCIMS Talent Cloud

4,3 (831)
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Software de reclutamiento y sistema de seguimiento de candidatos

Calificación general

4,3 /5
(831)
Relación calidad-precio
4,1/5
Funcionalidades
4,1/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,4/5

87%
de los usuarios recomienda esta aplicación
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831 opiniones

Mehdi
Mehdi
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

One of the best ATS in the market.

Revisado el 30/8/2022

It has been a great experience using this tool and it helps very well in tracking full cycle...

It has been a great experience using this tool and it helps very well in tracking full cycle recruitment.

Puntos a favor

It is a very easy and reliable tool to use for full-cycle recruitment and it helps to track the status of the candidates at every step.

Desventajas

Sometimes if you open a few tabs this software becomes a little sluggish and there are some backend issues as well.

Rebecca
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ATS that has great value

Revisado el 1/11/2019

We first chose this software because it was more competitive and more user friendly than our...

We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

Puntos a favor

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

Desventajas

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

Alternativas consideradas

SilkStart MultiChapter

Razones para elegir iCIMS Talent Cloud

Most value for the cost.

Software anterior

Jobvite

Razones para cambiar a iCIMS Talent Cloud

Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.
Nicholas
Nicholas
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Terrible customer support, over promises and constantly under delivers. A true snake oil...

Revisado el 15/8/2022

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless...

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described.

Save company time and money by choosing Greenhouse or Lever

Puntos a favor

The search functionality and report building were great, but require a lot of training in order to use properly.

Desventajas

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps.

The ATS interview scheduling tool is unreliable when syncing with the team’s calendars

The feedback form tool rarely operates effectively for our hiring managers to fill out.

The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact.

The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark.

Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised.

Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving.

The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Jennifer
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ICIMS makes recruiting exciting!

Revisado el 16/10/2019

Puntos a favor

ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.

Desventajas

Lots of clicks to get from job search to career portal.

Alternativas consideradas

Oracle Taleo Cloud

Razones para elegir iCIMS Talent Cloud

Loooking for something with a spectacular candidate experience.

Software anterior

Oracle PeopleSoft

Razones para cambiar a iCIMS Talent Cloud

Better option for TA and hiring manager workflow.
Fatima
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

My Opinion

Revisado el 12/8/2019

Positive

Positive

Puntos a favor

Functionality of Iforms
Notification on status updates
Reporting

Desventajas

Inability of workflows to work with each other
Limitations regarding employee referrals
User Admin restrictions

Respuesta de iCIMS

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Brandi
Calificación general
  • Sector: Papel y productos forestales
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Great solution for a large company

Revisado el 27/8/2019

We have been able to work with the software ok. There is a bit of a clunky feel to it sometimes...

We have been able to work with the software ok. There is a bit of a clunky feel to it sometimes especially when reporting, going through the various candidate phases /bins, etc.

Puntos a favor

I like that it has visuals and dashboards for various roles. The best feature is being able to login as a user to see what they see. That is fantastic!

Desventajas

It is a bit too much and too configurable for our size company (approx 720 ees).
I don't like how the reports are really a search.
I don't like how iCIMS support doesn't work with us regarding best practices. I think that should be a main focus so that iCIMS is always researching what the best practices are so they can pass along the info to their customers.

Alternativas consideradas

UKG Pro

Razones para cambiar a iCIMS Talent Cloud

UltiPro at the time was a bit clunky and not user-friendly.

Respuesta de iCIMS

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Juan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome Product!!!

Revisado el 10/7/2019

I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS...

I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system.

Puntos a favor

I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place.

Desventajas

I liked everything. Awesome product and system

Respuesta de iCIMS

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Bruce
Bruce
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best in the Market for every feature you need

Revisado el 5/8/2022

It has been a great experience overall using ICIMs as it covers the Recruitment Lifecycle at one...

It has been a great experience overall using ICIMs as it covers the Recruitment Lifecycle at one place.

Puntos a favor

ICIMS is a very simple tool to use and we can access all the features with relevant ease with a few simple steps.

Desventajas

Using ICIMS when multiple tabs are opened at the same time the ICIMS responds very slow.

Muteeba
Muteeba
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Feedback for ICIMS

Revisado el 2/11/2022

I am able to track the candidates properly and manage them. Frequently changing their status as...

I am able to track the candidates properly and manage them. Frequently changing their status as per the requirements.

Puntos a favor

One thing that I really like about icims is that it is user-friendly. We are able to track applicants easily. Also, it is very easy to change their status moving from one place to another. Also, It helps in end to end recruitment cycle starting from initial screening to first day of the candidate.

Desventajas

One thing that I don't like about this software is resume search and not compatible with Boolean strings. It is not user-friendly if you have to search for any candidate. You have to give the exact spelling then only you can find a person.

Shae
Shae
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 4.0 /10

Pricey Enterprise Product Lacking in Updated User Experience

Revisado el 12/12/2018

Puntos a favor

iCIMS is extremely customizable, down to view permissions at the field-level. I also appreciated that it offered the ability to view the system as a specific user to test said customizations. In a time where our business was growing and we did not have an established HRIS, it afforded us the ability to store data both recruiting and HR-related.

Desventajas

Since the product is enterprise, you are going to pay out the nose for it. After conducting several detailed demos for competitors, I found that in all cases newer products offered a fresher user experience as a fraction of the cost. That is what ultimately led me to transition to JazzHR. I was disappointed to see that in over 2 years of serving as the administrator, that there were zero improvements to the look and feel of the product on either the recruiter or candidate side. The lack of innovation partnered with pricing made it easy to part ways.

Meagan
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Review of iCIMS Talent Cloud

Revisado el 8/2/2023

My overall experience has been a smooth ride. I have enjoyed the simplicity of this product.

My overall experience has been a smooth ride. I have enjoyed the simplicity of this product.

Puntos a favor

The use and integration of this product for my company was flawless. It's a simple, yet effective product that I am certain we will be using for years to come.

Desventajas

There's nothing not to like! This product is excellent!

sheikh
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

User

Revisado el 13/1/2023

I am overall satisfied with the interface and the functionality.

I am overall satisfied with the interface and the functionality.

Puntos a favor

Ease of use works on low internet bandwidth.

Desventajas

Sometimes the interface is choppy and laggy.

Tina
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Comprehensive system but lots of clicks to get there

Revisado el 5/9/2017

There are a lot of ATS systems out there. Look for a good one that can grow with your company. ...

There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Puntos a favor

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Desventajas

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software for Healthcare Recruitment

Revisado el 7/2/2019

The software is giving a clear view of each stage what the candidate has to go through at the time...

The software is giving a clear view of each stage what the candidate has to go through at the time of hiring. Mostly this is accurately imputed by each hiring manager or HR . The clear view of the process is giving a full understanding when the start date of the new hire might be and making manager aware of the education plan and orientation in the healthcare facility might be. All great info!

Puntos a favor

The software and program are really easy to use. I worked at San Antonio Regional Hospital in California with this software and I can say loudly and proudly that I recommend it . I used it daily to access any updates regard hiring process of my candidates or applicants of the position open in my department.

Desventajas

Not sure if they have mobile access. Being always on the go, sometimes between meeting you want to check on the processes, however, I never tried to access it because was no option given. Being in management I see this a way to improve because being always gone and not at your desk mobile access can give you a great view of the process of hiring.

Respuesta de iCIMS

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Sandra
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Navigating the Options

Revisado el 6/3/2019

IBP is able to employ technology that it didn't have two years ago and reach a wider applicant...

IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need.

Puntos a favor

When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand.

Desventajas

With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do!

Respuesta de iCIMS

Thank you so much for your positive feedback and for taking the time to post this review! We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Monika
Monika
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good platform for job applications

Revisado el 13/1/2023

I’ve benefited from using icims talent cloud because it has helped me apply for many different...

I’ve benefited from using icims talent cloud because it has helped me apply for many different kinds of jobs. I have become familiar with the platform because many companies use it.

Puntos a favor

I like that icims is used for many jobs so I can easily sign in and apply for a job when the job poster uses icims.

Desventajas

It’s difficult to use on a mobile device.

Nissanka
Nissanka
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Made for Talent acquisition & Management

Revisado el 1/5/2019

iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support...

iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

Puntos a favor

Talent acquisition & management is one basic resource and the most powerful resource in the
success of organizations and having a powerful tool assistant has become the strength behind the
success of this most important aspect. Many solutions have evolved to resolve this task and there is no
perfect system available for all situations and conditions. However these solutions keep on improving to
find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been
able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that
they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically
attentive to provide solutions while improving the system with the help of the user customers to create
more business opportunities as an exciting solution provider.
Almost all metrics required for ‘talent management’ is found within the system and the combination of
various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively
designed in filtration and selection of the most suitable talents. The multi platform capabilities are a
strong plus for candidates.

Desventajas

in my user experience no major issues have emerged.

Respuesta de iCIMS

Thank you for your review, Nissanka!

Megan
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great tool for customization

Revisado el 12/3/2019

Puntos a favor

iCIMS is highly customizable, which they will tell you themselves but they truly aren't kidding. We have been able to automate many of our recruiting and onboarding processes, which in turn has given time back to not only our corporate group but operations staff as well. As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future. In instances where iCIMS Customer Support is required to make adjustments, due to limited administrator permissions, they are quick and responsive, ensuring little to no downtime.

Desventajas

The reporting function is not very intuitive or user friendly in the beginning. As you become more familiar with the software the reporting function becomes easier to use and is quite powerful but there is definitely a learning curve.

Respuesta de iCIMS

Thank you for the awesome review, Megan! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you and your organization.

Erin
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

iCIMS Status Review

Revisado el 16/7/2019

Overall we are very happy with iCIMS for our recruiting needs.

Overall we are very happy with iCIMS for our recruiting needs.

Puntos a favor

One of the top features of iCIMS for a company's ATS are the statuses you can use during the recruitment process. Whether you use pre-made statuses, or create your own, it works as a wonderful way to organize candidates in a job posting to where they're at, or where you're at, in the hiring process.

Different statuses can also be used to integrate with other software and "kick off" actions outside of the system itself - for example, a video interview or a credit check authorization form.

The use of statuses really helped our team streamline the recruitment process, with any open position we were working on.

Desventajas

The reporting feature with iCIMS is not the most user-friendly set up. It is very customizable, and you can save past reports for future use, but the set up itself is not the most intuitive software, so you have to really go through piece by piece to make sure you're setting up a report for the information you're looking for.

Respuesta de iCIMS

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

iCIMS Review

Revisado el 21/5/2020

Ths iCIMS Recruit product has been beneficial to our business by automating certain features and...

Ths iCIMS Recruit product has been beneficial to our business by automating certain features and speeding up the hiring process. It creates a positive candidate experience as well. We are excited to see where the product takes us!

Puntos a favor

The iCIMS product offers everything I need in an ATS. It manages job postings, candidate workflow, and much more. I'm able to create candidate pipelines based on skillset which is a great organizational tool. The tool is also customizable to our needs- we recently added an offer feature and a new scheduling tool was just added.

Desventajas

Some of the features aren't very user friendly. The search function for the candidate database can oftentimes be confusing.

Jon K.
Jon K.
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Comprehensive TA tool that helps organizations drive forward leveraging the analytics provided.

Revisado el 17/1/2018

We have achieved our initial TA goals with the use of iCIMS; expand our job advertisement reach,...

We have achieved our initial TA goals with the use of iCIMS; expand our job advertisement reach, install a well managed candidate process that enhanced our candidate experience as well as improved our hiring manager experience, and to be come a data driven talent acquisition business unit.

We are building on our second set of initiatives of building a stronger applicant pipeline, increasing our communication with passive and engaged candidates, and manage recruiting events through iCIMS.

Puntos a favor

We enjoy the organized dashboard views and its ability to be customized. We also enjoy the availability and customization of the workflow process that enhances our ability to manage a better time to fill, maximizing our recruiting team's time.

Desventajas

To format e-mail messaging in a better graphic format one must know a little HTML to make it better as the basic editing tool is more text driven.

Destiny
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Not user friendly - awful UI/UX

Revisado el 21/2/2019

I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date...

I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market.
If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all).

Puntos a favor

That it holds resumes and integrates well with our HRIS.

Desventajas

Where to start?
- Ease is Use
- UI/UX is clunky and outdated
- Scheduling is not easy for interviews
- Tasks take so much time to assign to users
- Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc.
- Can’t “talk” to hiring managers in real time like competitors above
- Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’
- Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming.

Respuesta de iCIMS

Destiny, thank you for posting your feedback and bringing this to my attention. I understand how disappointing it must be to go through this and I¿m truly sorry that your experience with us hasn¿t met your expectations. Your business means a lot to us, so if you¿d like to continue this conversation, please don't hesitate to reach out to your Customer Success Manager.

Jennifer
Jennifer
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Icims is a great ATS

Revisado el 16/10/2019

Overall icims has been great and we have no plans to switch to a different software.

Overall icims has been great and we have no plans to switch to a different software.

Puntos a favor

Icims overall is very easy to use and intuitive.

Desventajas

Although there are many reporting options it can be cumbersome. It would also be nice to have the ability to run one report that can capture both job and applicant data in one report.

Bree
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Robust Tool with a Challenging Interface

Revisado el 11/3/2019

We've worked hard on getting our sourcing solidified so we can truly see where our candidates are...

We've worked hard on getting our sourcing solidified so we can truly see where our candidates are coming from.

Puntos a favor

Incredibly robust - most cases anything is possible and can make the system meet that need. Reporting, while difficult to understand at first, is strong and can report on almost any business need that arises. Love the customization when it comes to recruiter dashboards, what we find important, and messaging. First class customer service; love working with our client success manager to improve our use of the system.

Desventajas

It seems iCIMS is an ATS built with admins in mind which can make it a bit more confusing for Recruiters, especially those just getting started. It heavily relies on our administrators for some simple things in assisting our recruiting team (especially reports).
Our pricing went up drastically when we came around to sign our second contract.

Respuesta de iCIMS

Thank you for taking the time to leave a review. We enjoy reading positive feedback because we work hard to meet expectations like yours!

Adrienne
Adrienne
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

iCIMS is top notch!

Revisado el 20/3/2019

Puntos a favor

I love the customization of iCIMS - we have multiple segments of our organization with several different locations all with slightly different needs. iCIMS allows you to customize the applicant tracking system, workflows, reports and platform very easily. In addition, their customer support is amazing! They are always available and helpful in crafting a solution to meet any unique request.

Desventajas

I truly can't come up with anything I do not like about iCIMS.

Respuesta de iCIMS

Thank you so much for your positive feedback and for taking the time to post this review!