Firefish

Software de reclutamiento creado por y para reclutadores

Calificación general

4,6 /5
(288)
Relación calidad-precio
4,6/5
Funcionalidades
4,3/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

93%
de los usuarios recomienda esta aplicación
Ordenar por

288 opiniones

Terry
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Support

Revisado el 21/6/2019

The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately

Puntos a favor

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done

Desventajas

Nothing, it has always done what we wanted and it's continually being improved

Ivan
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product that does what recruiters actually need - with excellent customer support

Revisado el 9/2/2022

My overall experience with Firefish has been superb. Through effective use of the CRM I stay on top of my business, meaning that I can do what I love most - headhunting fresh talent for my clients.

Puntos a favor

The layout makes perfect sense. The functionality is spot on and is very intuitive and easy to use. For anything that you're unsure about, the back up and support from the team is spot on. It does all the stuff that I need my CRM to do and none of the stuff I don't need or want. I am particularly fond of the fact that it integrates beautifully with my web page and that I can update my webpage at any time. I've used numerous CRMs including Bond/Adapt, Bullhorn, Jobadder and many others and genuinely, this is the best I've ever used and I'm so glad that I'm using it for my own recruitment business. Firefish is a bit like Apple - they're stuff just works!

Desventajas

I'm genuinely struggling to think of something that I don't like or find hard to use. The only thing I can think of is when I was looking to put a retainer through on the system. But, with one quick email to the support team, I had my answer in minutes. On that point - they have a great list of "how to do X" available to download with very easy to follow graphics...another plus!

Razones para cambiar a Firefish

A few reasons. First and foremost, I found their systems really intuitive and easy to use. Secondly, it links with the Website which just makes total sense to me. Thirdly, ever single person that I've ever had any dealings with at Firefish, whether it be the sales team, IT support or finance and billing - they've been great to work with. Finally, it was great to see a Scottish company producing a world-class product.

Respuesta de Firefish Software Traducir a Español

Hi Ivan,

Thank you soo much for the amazing review!

We're absolutely delighted that you are loving Firefish and really appreciate you sharing your awesome experiences with our Team.

All the best,

Amy

Andy
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

AB Firefish Review

Revisado el 5/12/2022

I feel it could offer more as a whole to the business. Perhaps I just need further training.

Puntos a favor

It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.

Desventajas

There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.

Respuesta de Firefish Software Traducir a Español

Hi Andy,

Thanks for your review.

Our support team are always on hand for any further help you may need with the product.

Many thanks,
Amy

Rhianna
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great system for recruiters

Revisado el 16/11/2022

I find firefish one of the easier systems I have used during my career as a recruiter. It is straightforward and has many hidden uses which can be utilised in a variety of different ways depending on your need. I 100% recommend.

Puntos a favor

Firefish is a fantastic resource for recruiters who like to be able to easily track, monitor, and update roles, candidates and even client information. This is the real all rounder in terms of recruitment and business support software. Not only can each individual keep their work up to date and track it easily but due to the notes systems it is easy to keep up with colleagues and not duplicate work.

Desventajas

Firefish is a strong programme but could benefit from more external job site integration (i.e. indeed, total jobs, etc) so that when uploading roles to users own site and CV Library adverts can easily be linked to other sites also allowing all applications to come through to Firefish.

Respuesta de Firefish Software Traducir a Español

Hi Rhianna,

Thank you for your lovely review. It's great to know you enjoy using Firefish and find it one of the easier systems to use.

Many thanks,
Amy

Kirsty
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Start up empowered by Firefish!

Revisado el 21/1/2021

Puntos a favor

The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding

Desventajas

The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.

Alternativas consideradas

Zoho Recruit, Bullhorn ATS & CRM y CRM Analytics

Razones para elegir Firefish

The complete lack of support from the previous provider along with the system being unsuitable for use. I was looking for a system that would enable and improve my ability to do my role rather than being a additional admin tool. When I later set up my current company Firefish where my first choice.

Razones para cambiar a Firefish

Logical task and workforce management, ease of use, website and email integration, great customer service as demonstrated by the level of customisation available and ongoing improvement based on user feedback.
Daniel
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Forward thinking CRM

Revisado el 21/6/2019

As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.

Puntos a favor

They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.

Desventajas

The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.

Alternativas consideradas

Bullhorn ATS & CRM y JobAdder

Razones para cambiar a Firefish

From day one, Firefish wanted to be our partner and grow together. No other supplier showed this to us. Also, they started from the candidate journey and engagement which is something we really value.
Stacey
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

How can you not love the fish?

Revisado el 21/6/2019

Puntos a favor

Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things:

1) The easy layout and use of the software
2) The customisation's available
3) The passion and help of the support staff

We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them!

We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on.

The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements.

I really can't fault the Firefish software, the support staff, or their Company ethos.

Desventajas

Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now!

But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.

Alternativas consideradas

Bullhorn ATS & CRM

Razones para cambiar a Firefish

Bullhorn was the only one I can honestly remember as it was a fore runner with Firefish. Fishfish to us just had a simpler layout and was kinder on the eye.
Ellena
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic Support Team!

Revisado el 30/7/2019

My overall experience with Firefish is positive. The software is easy to use and they are continually updating and evolving the product. The fishtank is an innovative idea, and really reflects the ethos of Firefish as a whole - they care about their customer. Their support team is second to none and always make time to help when required (which can sometimes be a few times a day!).

Puntos a favor

Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality. One thing that particularly stands out to me about Firefish is the people behind it. I have been in contact with lots of the team and always receive a prompt, friendly and helpful response. They go above and beyond to ensure your query is solved and often follow up with improvements or further solutions. Thank you!

Desventajas

The Marketing side can sometimes be slightly limiting but they are always making improvements and often have a walk around for something we'd like to do.

Steve
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Service and product

Revisado el 1/3/2022

Great - They cannot do enough to help. I recommend them all the time

Puntos a favor

Software is always being improved and updated. Very easy to use. Good value for money.

Desventajas

Formatted CVs need to be more user-friendly. It's a little glitchy.

Alternativas consideradas

Bullhorn ATS & CRM y Salesforce Sales Cloud

Razones para elegir Firefish

Looking for better product

Razones para cambiar a Firefish

Better overall product. Affiliation with TEAM

Respuesta de Firefish Software Traducir a Español

Hi Steve,

Thank you for your lovely review. We're happy to hear that you're loving using Firefish.

Many thanks,
Amy

Mike
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

One of the best

Revisado el 1/3/2022

Excellent and the support team are always on hand to help

Puntos a favor

I’ve used lots of different CRM’s over the years and FireFish is easily the best. The functionality is really straight forward making it really easy to train new starters and the system interface is very user friendly. The new developments are improving the system all the time and with a few more tweaks, I would say it is the perfect system for my business.

Desventajas

A LinkedIn integration and a CV Dropbox would be hugely beneficial. There are a couple of little changes that would help such as the ability to view a CV whilst making a VOIP call through the system would also be a great addition

Alternativas consideradas

Vincere y JobAdder

Razones para elegir Firefish

RCRM was dreadful

Razones para cambiar a Firefish

Preferred the simplicity of FF in comparison to the others

Respuesta de Firefish Software Traducir a Español

Hi Mike,

Thank you for your lovely review and continued support.

Thanks,
Amy

James
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Stress-free migration

Revisado el 18/5/2020

Our biggest issue was that we didn’t have a two-way communication tool with our candidates. With the FireFish Software, the issue is solved. The interactive candidate portal always candidates too take ownership of there profile, update availability and set up automatic job alerts. All of which are key features in helping us improve the candidate experience with Optima.

Puntos a favor

The migration process was stress free, something that I would never have dreamed of during our considering changing our CRM. A clear and detailed migration plan with realistic timescales was shared at the start of the migration. The FireFish team were in constant communication with updates through the migration. Despite some complications with the data provided by our former CRM provider, the product was delivered on time. The on boarding team provided clear a training programme which has help the team settle into the new system. The team are enjoying using the software, in particular the ease of navigation and simple workflows.

Desventajas

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

Alternativas consideradas

Salesforce Sales Cloud y JobAdder

Razones para elegir Firefish

Optima needed a system would help change the culture internally and improve candidate experience. Optima also needed a system that would provide a excellent support service and that would be adaptive to our needs.

Razones para cambiar a Firefish

The personal approach from the FireFish team, the competitive pricing structure and mainly the software features.
Carl
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Firefish is a fabulous recruitment CRM

Revisado el 3/4/2020

My overall experience, shared by my team at Swindale Parks, is nothing but positive.

Puntos a favor

Firefish has transformed the way me & my team do business. It is very easy to use and the team at Firefish are constantly issuing advise on how to get mnore out of the system, by way of Blogs and the like.

Desventajas

Nothing major to report here. Generally speaking over the 14 months we have used it, I would give it 9/10.

Sam
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Review

Revisado el 2/3/2022

used as a CRM and data storage plus marketing platform so the software essential for us

Puntos a favor

Easy to use, scalability and bulk data usage

Desventajas

the dropdown limit of 450 on a search result could be increased, why is it not 1000 for example?

Alternativas consideradas

Bullhorn ATS & CRM

Razones para cambiar a Firefish

customer service, price and better functions for us

Respuesta de Firefish Software Traducir a Español

Hi Sam,

Thanks for your kind words! We appreciate it and we'll also feed your suggestion on search numbers back to the product team :).

Keep swimming!

Nik
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great customer service, easy to use and to change

Revisado el 2/11/2020

I have recommended Firefish to 2 other start-ups who have both used it and we have all been 100% satisfied with it

Puntos a favor

It is intuitive, simple to use and very easy to tailor for our individual needs.
The customer service reputation was why we selected Firefish over others and it has been faultless - speedy response and thorough. No down time for us in our 18 months so far

Desventajas

If the back end could link up to Xero accounting software it would be the icing on the cake

Alternativas consideradas

Bullhorn ATS & CRM

Razones para cambiar a Firefish

Customer Service reputation, simplicity of functionality, price
Annejulie
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

So glad we made the switch to FireFish!

Revisado el 18/9/2021

From initial engagement to onboarding and follow up the whole process was slick, informative and professional. Their customer service is excellent and always consistent no matter who you deal with. I’ve been nothing but impressed! A superb experience and that hasn’t waned after two years working with them.

Puntos a favor

The stand out thing about Firefish for me is how easy it is to engage with our candidates and keep the database fresh and relevant. Candidates can manage their own work & marketing preferences via an online portal so their info is kept up date, compliant and they can sign up to job alerts that are specific to them. The automation is great; saving our consultants precious time away from admin. It gives us the functionality of a great CRM & applicant tracking system with added benefit of being able to market out effectively too. Many of the support team at FireFish are x- recruiters so they really get us and offer lots of useful market insights.

Desventajas

There’s not a lot not to like to be honest. They integrate with a lot of job boards but unfortunately not with Indeed so that would hep given their market share. It would help if we could see some engagement indicators on the mailshots we send to hiring managers.

Respuesta de Firefish Software Traducir a Español

Hi Annejulie,

Thank you for your lovely review!

We hope you continue to have a great experience with Firefish.

Many thanks,
Amy

Ieuan
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy Customer!

Revisado el 2/3/2022

Firefish have provided us with a platform to work more intelligently and to improve our methods of working. Its always a case of getting out what we put in, but overall we've found Firefish to be supportive throughout our time working with them.

Puntos a favor

We've found the software to work in exactly the manner we would want it to be, supporting our day-to-day activities and many functionalities to improve the way in which we work. I've enjoyed the recent instructional webinars, as this has provided a refresh on how to use the system and has led to improvements in the way we interact with the software. Firefish are constantly improving and upgrading functionality too.

Desventajas

No real cons - some aspects that we'd like to see in the future, but I think that these are developments that may be on the horizon. Fits perfectly with our business needs.

Respuesta de Firefish Software Traducir a Español

Hi Ieuan,

Thank you for this amazing review.

We're so happy that Firefish fits your business needs and we have lot's of exciting developments in the pipeline for the year that we know you're going to love.

Many thanks,
Amy

Andy
Calificación general
  • Sector: Relaciones públicas y comunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Firefish

Revisado el 13/12/2022

Pretty good.

Puntos a favor

Customer service and support has been excellent and I have noticed some updates within the first 8-12months that have improved the usability. They definitely listen to their customers.

Desventajas

I find some of the searches limited. For instance, I can't just put in a town or county and get the candidates from those area. It only seems to work by postcode and most applicants don't put their postcodes on their CVs.

Respuesta de Firefish Software Traducir a Español

Hi Andy,

Thank you for your review!

Many thanks,
Amy

Andrew
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Superb System!

Revisado el 21/6/2019

Firefish are very customer focussed. They listen to what we need and they take on board suggestions. It is a system designed by recruiters, so they understand the challenges we face on a daily basis and this shows in this functionality.

I have recommended this system to other contacts in the industry who are equally happy with it. In fact, thinking back to when we set up, Firefish was a recommendation from another recruitment firm we know. I think this is the highest form of praise.

Puntos a favor

It is extremely easy to navigate and we have found with minimal training, staff have picked up the system easily. It allows us to track our activity, set targets and even suggests candidates for jobs... it makes recruitment a much more simple process!

Desventajas

The system is constantly improving and we have had a couple of our suggestions implemented. Initially we struggled on the temp side as it didn't allow us to input an hourly rate, only a day rate. We suggested the improvement and within a short period of time they had updated the system to include an hourly option.

Gemma
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Would highly recommend

Revisado el 16/11/2022

Excellent experience and have recently worked closely with the FF team to create detailed roadmaps for every aspect of the system.We are now using the system to support revenue reporting which has supported internal streamlining of processes.Wendy and the team at FF are brilliant and always on hand to support when required.

Puntos a favor

There are a number of excellent features in firefish. - The search functions and talent pools are great - Application tracking- The dashboard is great for easy access to almost everything - System is easy to use and also easy to make changes if required

Desventajas

If talent pools could be shared this would be a great feature. Especially when working in teams where candidates often cross over. The report function can be a little confusing but the team at FF are always on hand to help.

Respuesta de Firefish Software Traducir a Español

Hi Gemma,

Thank you for your review. we're so glad you've had an excellent experience with Firefish.

Many thanks,
Amy

Lou
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Integral to our business

Revisado el 19/8/2019

Puntos a favor

The way in which it pulls all communication from Outlook, Job Boards and our website into one central base.
We can easily pick up on communications between colleagues and candidates.
Firefish prompts us to keep the engagement with our candidates relevant and current.
It captures data and allows us to pull of reports.
There are areas for candidate data, job advertising, interviews and offers, full-time or part-time it covers all bases.
The support is second to none, immediate and spot-on
Continuous support on topics such as GDPR, Webinars on everything you could think of to help your recruitment business

Desventajas

There isn't anything I don't like - if you have a suggestion the company has a customer ideas page and they do take the feedback on board and change things if required.

Andrew
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great softrware and really add value and purpose to your business

Revisado el 10/3/2021

Personally for me, the support that is delivered by this business is second to none, [SENSITIVE CONTENT HIDDEN] who looks after our account offers solutions and s very quick to assist with managing issues of any fixes that are required.

Puntos a favor

The software is integrated into your website so seamlessly add value and eas in managing the data flow, you have full control of the editing and functionality to can make changes and update drop downs and functionality.

Desventajas

Not a great not to like in fairness, it delivers across all metrics for us

Lesley
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Swimming with confidence

Revisado el 16/11/2022

My overall experience with FireFish is good, although I'm not technical so can have the odd challenge. Support is good and helps when required.

Puntos a favor

The software is reasonably priced and does the job. It's easy to use and if you have an issue they have a great support team to help. If you have a suggestion for a new feature, it will be reviewed and if possible implemented, so you feel like part of the team.

Desventajas

As I work on my own, I need to find time to input categories for jobs and remember to only add the areas of work the candidate does. My system is currently needing an update as I haven't got enough categories under each industry.

Respuesta de Firefish Software Traducir a Español

Hi Lesley,

Thank you very much for your review. We are very happy that you have had a great experience with Firefish and that you have had positive experiences with our customer support.

Many thanks,
Amy

Paul
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Very happy, great product, even better service

Revisado el 25/7/2019

Very supportive.
When we first moved across to Firefish, over 2 years ago, Rep and the team ensured a smooth transition from a rather old and clunky ATS to Firefish. The project was well managed, quick and successful.

I have recommended Firefish to a number of organisations over the last 2 years and will continue to do so.

Puntos a favor

Functionality is great.
Easy to use
Makes tracking the progress within the recruitment cycle easy

Support is first class! Even on something minor. its dealt with professionally and efficiently

Desventajas

I am hard pushed to make a comment here.
There is nothing I can think of to improve the software however the team at Firefish do the thinking and come up with improvements that actually benefit the user

Joanne
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Firefish for me

Revisado el 16/11/2022

a very easy going and pleasant one

Puntos a favor

Its very simple to use - intuitive in most areas

Desventajas

there are functions that are not there that I would love - ie switching candidate records payment type between Ltd + umbrella to fit with IR35

Alternativas consideradas

Bullhorn ATS & CRM

Razones para cambiar a Firefish

COST and ease of implementation

Respuesta de Firefish Software Traducir a Español

Hi Joanne,

Thank you for your review! Appreciate you taking the time to write this.

Thanks,
Amy

Usuario verificado
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Firefish Database

Revisado el 16/11/2022

Its a good CRM with some great functionality. A few improvements could easily make it the best on the market.

Puntos a favor

I like that you can customise certain areas of the database without having to contact support. The candidate flow is quite simple making it easy to follow.

Desventajas

Their is no CV Parce of easy way of uploading a candidate and is quite manual.Another negative is there is no option to bulk upload CV's or client contact details without using a FF admin which cant take weeks to complete so is not always possible.

Respuesta de Firefish Software Traducir a Español

Hi there,

Thank you for review and thank you for your feedback! I will pass this along to our customer team.

Many thanks,
Amy