Calificación general

4,4 /5
(171)
Relación calidad-precio
4,5/5
Funcionalidades
4,3/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,3/5

89%
de los usuarios recomienda esta aplicación
Ordenar por

171 opiniones

Katie
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Chrome River Expense Review

Revisado el 29/12/2018

Keeping track of my daily mileage and expenses to submit at the end of the month for reimbursement.

Puntos a favor

I like that you can see the past 90 days of submitted reports all in one spot. Also, the map feature allows you to type I a business name and it will auto populate the address for you.

Desventajas

It does sometimes glitch if you dont enter everything in correctly, and you will need to go back and do it again.

Melissa
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Customizable User Friendly Expense Platform

Revisado el 23/8/2019

Chrome River has worked closely with us to understand our business and business needs. The staff is innovative and eager to solve any issues your business presents.

Puntos a favor

The ability to build rules around compliance and polices is top notch.

Desventajas

The reporting (Analytics) isn’t as easy to navigate as it should be.

Alternativas consideradas

Oracle PeopleSoft y SAP Concur

Razones para elegir Chrome River EXPENSE

IBM was no longer supporting their tool.

Razones para cambiar a Chrome River EXPENSE

Ultimately it was the ability to customize our user experience and policy rules.
Nitin
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Chrome expense management

Revisado el 23/6/2022

Its good and enjoyed with current features that helps in daily routine.

Puntos a favor

Yes, Product is much helpfull in terms of interface with ERP and few of the reporting tools from where we can extract data easily.

Desventajas

I see allocation of expense report or Assign the expense reports and tracking of the same is something missing. Especially on SLA matrix.

Mark
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Solution for Expense Report Automation

Revisado el 20/5/2020

Chrome River has been such a valuable tool for our Firm, especially with the challenges raised by COVID-19. Our ability to work with EXPENSE remotely was unaffected.

Puntos a favor

The OCR capability is fantastic...expenses can be captured from anywhere using any device and interpreted as accurately (in many case more so) than our users! Really saves time and enforces compliance.

Desventajas

We really don't have anything not to like...it just works!

Alternativas consideradas

SAP Concur

Razones para cambiar a Chrome River EXPENSE

Partnership with practice management software, reputation, value.
tosha
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Expense report

Revisado el 6/7/2020

Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible.

Puntos a favor

The digital receipts and paperless. You can do everything on an app. People get paid faster. Easy to use just click on the icon you want and fill in the data.

Desventajas

Some customization are a bit challenging at times.

Cameron
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Chrome River Rocks Your Socks

Revisado el 16/3/2020

Puntos a favor

This software provides everything we were looking for...and then more. The implementation was great and very easy to customize to our needs. The user experience has been nothing but positive through the first few months we have used the system.

Desventajas

N/A - everything about this product has been top notch. Implementation, End Users, Reporting, etc. Leaves nothing to be desired.

Alternativas consideradas

Divvy y SAP Concur

Razones para elegir Chrome River EXPENSE

Why didn't we make the switch sooner is the better question. This platform gives us everything we desired.

Razones para cambiar a Chrome River EXPENSE

Again, there isn't one thing missing from this product. Each of the others had their own strengths but this combines them all.
Jill
Calificación general
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Expense System on the Go

Revisado el 30/8/2019

The system has streamlines our expense process allowing us to eliminate paper reports and move the whole company to a single expense system

Puntos a favor

The flexibility of mobile use and user interface

Desventajas

The limitation of customization of Mexico VAT

Alternativas consideradas

SAP Concur

Razones para elegir Chrome River EXPENSE

Mobile capibilities

Software anterior

Boomerang for Gmail

Razones para cambiar a Chrome River EXPENSE

Reputation, flexibility
LaTonya
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Love ChromeRiver!

Revisado el 10/11/2020

Overall ChromeRiver Expense is a great tool to use for invoicing and expense management!

Puntos a favor

Once the compliance and rules are set-up behind the scenes for this system is it really a more efficient and easy tool to use. It helped streamline the reconciliation process for our P-Card and Travel Card programs. Users really appreciate that all the accounting information needed to process payment for expenses out of departmental budgets is readily accessible

Desventajas

the reporting tool is not easy to use. We would really like to see more adhoc reports provided to higher eds and other companies that utilize this system.

Alesha
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Designed to fit each companies wants.

Revisado el 24/11/2020

Puntos a favor

What I like most about the software is that we have the ability to customize to meet our companies needs, while also being able to take out a large part of manual tasked by having reports routed automatically within the platform to lessen some of the administrative burdens.

Desventajas

What I would say is least liked about the product is that there are some functions that would be beneficial but are not yet envisioned, but with the ability to provide enhancement requests I am very positive that if it is possible that Chrome River will eventually have whatever it is added to the platform.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A good upgrade to our Expense Reconciling Procedures

Revisado el 20/5/2019

We use Chrome River to reconcile all Purchasing Card transactions as well as all Travel transactions. It is much easier to use than the previous system and has great reporting features and the ability to go back and review previous transactions and documentation is fantastic!

Puntos a favor

Very easy to use, has a lot of report functionality and can add notes and attachments super easily as needed.

Desventajas

Limited on approval routing, but not so much that it has been difficult to adjust to.

Nathaniel
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Chrome River - Easy Expenses!

Revisado el 18/2/2020

We went from an in-house excel based expense report to CR so it was amazing to go from a spreadsheet to a real expense submission site. The improvements that came with the app and how easy it is to do expense reports now make the old way seem like a nightmare

Puntos a favor

CR Expense makes expense reports incredibly easy, both from the submission to the approval. The newer apps also alleviate the need to collect a folder of receipts that you have to later attach to paper and scan in manually, as with the app you can sign in on your phone or tablet and take a picture of the receipt right there. For other things, like receipts you receive via email, it was just as easy to sign into the site and upload a PDF copy of the email. Or if you still want to do everything at once, you can upload all your receipt images and attach them to individual items that way as well. With the available options and easy use there is no reason for people to be missing images or late on submission

Desventajas

The only down side/complaint I have is the "old" version (pre-mercury) still requires flashplayer. And I don't believe the admin tool has been migrated to mercury either so you still need to go into the old site to manage anything manually or investigate problems

Wanda
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Corporate Expenses

Revisado el 21/3/2022

Chrome River expense system has taken us from a paper based expense system which was very slow, lacked the ability to audit, or create reports for spend tracking. We have moved from a very slow process to a quick and prompt paperless way of claiming expenses. No more desk drawers full of papers and receipts. Reports are set up to run monthly and distributed to dept. managers for review. The ability to enforce policy guidelines has been an important part of the expense system implementation.

Puntos a favor

The ease of use for the claimant, being able to create the expense tiles to suit our business needs. It was easy to implement and train end users. I can make changes and updates easily on my own or utilize support from the help desk.

Desventajas

The reporting can be a bit of a challenge to understand and set up.

Abhishek
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Emburse helps you Reimburse!

Revisado el 23/8/2022

It is the best tool for expense submission and management as it as so many features such as ease of submission of expense reports, uploading of receipts is just a click away it helps in auditing the expense reports on easy basis. You can prepare lot of reports with the help of tool such as spend management reports, not submitted reports, reports pending with manager for approval and so on details. Overall it is a a great tool. I Highly recommend this tool

Puntos a favor

It is the best tool for expense submission and management as it as so many features such as ease of submission of expense reports, uploading of receipts is just a click away it helps in auditing the expense reports on easy basis. You can prepare lot of reports with the help of tool such as spend management reports, not submitted reports, reports pending with manager for approval and so on details. Overall it is a great tool.

Desventajas

No i i not fin any issue. Basically i had few issue with the tool before, but it has been rectified.

Melody
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Business expense reimbursement software

Revisado el 24/1/2017

my firm has been using Chrome River since 2011 for expense reimbursement processing. Implementation was quick. They have kept up with changing client needs and technology by constantly updating the software and offering new options. End users are happy because they have easy options such as connecting receipts directly from Uber, and can get downloaded transactions daily. Submitting expenses are icon based and are tailored to exactly your specs. Back office is happy because duplicates can be immediately identified and importing into GL packages is almost seamless once set up. Take a look. Chrome River is growing fast because they do it right and to your specifications.

Puntos a favor

customizable for my business rules

Desventajas

we opted for daily feeds of certain information. Sometimes new options are added that I might be interested in, but until I read their updates in detail, I won't know about changes.

Parameswaran
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy Spending & Reporting!

Revisado el 21/6/2021

Product migration, configurations, and continued support are good. Overall employee's experience improved significantly.

Puntos a favor

- Very intuitive, tile-based with the picuture driven for easy identification.
- Centralized configurations
- Better tracking mechanism
- Better workflow management
- Violation tracker

Desventajas

Customer Service is good but I see room for development in handling the cases faster after assignment.

shawn
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Chrome River

Revisado el 26/3/2022

Overall this has been great, and easy for end users to be able to submit expense reports. As well as a better ability to monitor what is being expensed.

Puntos a favor

The ease of use for end users, allows our end users to submit expenses on a digital platform form the pen and paper that were used prior to our change.

Desventajas

At this time I do not have anything that I dislike about this product.

Peter
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Chrome River has made my work much easier!

Revisado el 4/6/2018

Puntos a favor

As an administrative assistant, my favorite function of Chrome River is that the information for all the dozens of people I support is located in one place. This function has made my work much simpler and easier than it was when we had to authorize and reimburse travel by hard copy.

Desventajas

It would be nice if Chrome River had a function where I could duplicate pre-approval reports or expense reports from one user to another. Frequently, our staff travels in groups and have identical expense reports for their reimbursements (e.g. meal per diems) and I frequently end up submitting the same expense report for several employees.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great way to bring our University into the 21st century and strive for paperless expense...

Revisado el 10/5/2018

Auotmation

Puntos a favor

The routing rules, compliance rules and the ease of being able to track items quickly. Enabling the user to have more flexibility in timing and to not spend the majority on their time on "paper-work" shuffling. Creating an "all-in-one" place for reporting and multiple functions that can reduce headaches from both the fund manager, auditor, payables' team and the users.

Desventajas

The platform becoming not a fully functional system and the fix for the problem taking months to correct when all of the programming and configuration was completely in tact prior to any "upgrade" globally.

Ranjan
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

I Recommend Chrome River

Revisado el 11/11/2019

Puntos a favor

Chrome River provides wide variety of feature which make the day to day lie easier. We have done lots of automation after moving to Chrome River platform and it saves time for users, approves and auditors.

It has also brought controls within the process.

Desventajas

I like all the features it has and definitely there is scope of new features.

Rhonda
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Our wonderful CR project team helped us improve, streamline, and rethink outdated travel...

Revisado el 12/5/2017

Automated rules that drive compliance thereby eliminating manual checking. It has taken the guess work out of 'where's my expense report'. Employees receive reimbursement quicker. Paperless system!!

Puntos a favor

It drives policy compliance with reminders, warnings, and hard-stop violations. Plus, no more paper!!

Desventajas

The credit card reconciliation has been difficult for us, however, a big part of that could be related to our stringent state requirements.

Ewelina
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Chrome River Experience

Revisado el 5/8/2020

Puntos a favor

Great integration with our ERP system (PeopleSoft). Nice features like Snapp App, Uber integration. Really easy workflow process. Nice, user friendly design

Desventajas

I don;t see any disadvantages so far. App is stable, in case of any issue we have the service desk for the support we need

Ryan
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Product

Revisado el 18/7/2018

Enhanced compliance monitoring, approval configurability, more robust analytics reporting and capabilities.

Puntos a favor

The configurability of the UI, the compliance warnings, the routing rules, and the approval flows is hard to beat.

Desventajas

The system seems like it can be slow at some times, but it is very difficult to identify the source.

Richard
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great system, easy to use

Revisado el 11/1/2017

We have found Chrome River to be the best fit for our expense management. We have been able to build in rules which cover all of our internal policies, as well as routing to specific approvers.

This has saved us countless hours per day in chasing approvals and expense claims.

Puntos a favor

The flexibility and ease of use

Desventajas

Original version is a little slow, especially when loading

Cynthia
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

No more Manual Processes

Revisado el 11/1/2017

Up until we automated our expense report process with Chrome River, we were killing a lot of trees! The features offered by Chrome River enables us to approve, track, reimburse and report on expense reports in an efficient and timely manner. We are in the process of implementing Mercury and look forward to all the enhancements offered by this web-based platform.

Lottayne
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Chrome River travel expense system scheduled to go live this summer.

Revisado el 8/4/2019

We are hopeful Chrome River will provide a faster turn around for reimbursements to travelers. We also hope the excitement over the system's features will make transition more appealing for our end users.

Puntos a favor

While our campus will go live within the next 2 1/2 months, our end users are excited about discontinuing a manual system and have been sold on CR Snap. The end users appreciate the ability to track their reports allowing them to identify who has yet to approve their report. We are hopeful the entire campus will be as enthusiastic as our testers are.

The travel audit staff enjoys having Chrome River configured with university travel policies which assists the end users with proper reporting.

Chrome River imports from the ERP system allow the display of check information and payment break down for easy reference while reviewing submitted reports.

Desventajas

The travel audit staff in accounting is accustomed to correcting account codes during the final audit process before the payment is made in the ERP system. Items will now have to be returned to the traveler for correction then back to the travel audit staff for review again before payment is processed in the ERP system.