Opiniones de JazzHR

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

The only drawback is in the reporting capabilities, it's missing some dashboards and the ability to keep track of your metrics, but I know from a good source that is about to change in Q1 2017.

The fact that we have a careers website they can develop.

The customer onboarding is a joke. They give you 2 calls and then you have to pay for more. If you need more support they REALLY try to push the account management option on you which is just as expensive as the whole system.

The whole system is manual. Everything from creating a job posting to onboarding the customer.

The candidate onboarding piece is so manual that you're better off doing the onboarding the old-school way, via email. There are so many limitations, you either have to create the onboarding documents every time you send the package OR you need to send a separate email for every onboarding document.

The tool is so easy to set up and integrates well with our website and requires no login to apply to a role. Improves the candidate's experience that way. They were able to add functionalities that were not offered upon suggesting and the turn around was super quick.

For a first time user of an ATS tool, it might take some getting used to.

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Canned application questions wording still can't be edited per client company.

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

I think what I like most about JazzHR is the ease of use. Coming from a busy company I don't have a ton of time to really learn an intricate software and JazzHR has allowed me to use the full software with such an amount of ease. It makes my life so easy! It has completely changed our hiring process in a positive way. Before JazzHR we were getting swamped with candidates, with JazzHR we are now getting swamped with candidates but they are quality and qualified candidates and for that I am so thankful. I recommend this product to all of my clients as well for their hiring needs.

I used it for many years at my previous work. It's very easy to use, and it has everything we need as recruiters, you just need to select the appropriate subscription for your needs

In the subscription we had, when introducing a new CV in the platform, we needed to do it manually. Maybe with a higher price, there is this feature in another package.

We decided to use the program as a part of integration to our HCM (GoCo.io). The seamless ability to pull applicants into GoCo was a great selling point. Jazz is made for companies like ours, with our office manager scheduling interviews for multiple sites, she can easily push candidate's interview schedules directly to the manager's schedule in outlook.

The scheduling feature seems to have a bit of a quirk, that took me 15 minutes to fully get the hang of. Otherwise, great solution that checks all the boxes of applicant management.

At the end of the day it works as advertised.

I just feel there’s a few UI issues along with the way the the pages are navigated. Could be streamlined to be a more effective more time efficient product

JazzHR is very user friendly. It is easy to navigate the site, and there are a lot of features that are customizable - such as categories to easily narrow down search results, email templates, and workflows that automatically trigger notifications and tasks to different people.
The ability to send our job posting to so many free job boards has been fantastic and saves us countless hours per job when we don't have to manually post on those sites. It integrates seamlessly with our website, so it is very easy for job seekers to find our open positions.
They host tons of free webinars so that you can learn about the new features that they are constantly rolling out. The capability to create and send forms for an electronic signature through the HelloSign integration has been a huge improvement from our outdated process of trying to send and collect original documents through the mail.
We always get helpful, speedy customer service whenever we have questions.

One feature that would be really beneficial for us is a place where the hiring team can communicate and discusss the job itself. There is a discussion page for each candidate, but if anything changes with the job requirements - like the hours, schedule, location, etc) - we can't communicate that within Jazz within putting it on a candidate's discussion thread.

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be
analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to
scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

The only real negative we can highlight would be in the area of support for the product itself. If your team
works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

- easy to use
- friendly staff
- Great UI
- Great parsing of resumes
- Easy to upload candidates and automate processes
- eSignatures are easy and store in candidate profiles

- Lots of self-help troubleshooting
- Trouble for connecting to legacy systems (could be our fault)
- Can't run reports for activity from previous day
- Reports seem basic
- Not customizable in the candidate profile layout or required fields

(1) Robust tools in a simple UI
(2) Automation and Pre-Screening Capabilities. (Improve applicant experience and reduces phone screen cost/time
(3) One Click Apply (Improved our click to apply ratio which ultimately maximizes CPC spend when applicable)

One minor annoyance: When placing jobs into a "closed" status the default message an applicant sees when clicking on a link for that job reads as "Hiring for this position has been put on hold at this time." - For our purposes there is a difference between an "On Hold" job and a "Closed Job". Work Around; Deleting or moving a job to "filled" status does appropriately close out the job - but there are times when we close a job without it being filled for one reason or another and may not wish to delete the job while we explore alternatives for any applicants in the queue.

The software is easy to post positions. The dashboard provides a great database and it is really complete.

The software has automatically misclassified our company, so the pricing went higher than usual with less features available.

Love all of the options from user access levels to detailed data available on candidates and job profiles.

Wish some parts were more intuitive--there's a lot of loops within Jazz itself...for example, a note someone makes on a task is hard to find again or isn't easily shared with other co-workers within the app. You really have to use the program often, and play around with buttons to understand all that's available to you within the app rather than some of it being more intuitive--particularly for coworkers new to the recruiting process jumping in on say one candidate's workflow.

Jazz has proven to be an extremely innovative and useful tool for our company! It greatly improved our entire hiring process by allowing us to manage everything from initial job posting through to candidate offer letters and initial onboarding procedures in one easy to navigate system. (Before Jazz, we relied on inefficient application and tracking methods that required the use of multiple programs.) Customer service at Jazz is extremely responsive to our questions, and even our suggestions. Engineers from Jazz actually took time to meet with us and get our input for future updates! We recently saw our suggestions go live!!

Our HR Team took a while to think about this.... we couldn't come up with anything! If we had to pick something - one of our team members mentioned that Jazz makes frequent updates. They absolutely do, however, the updates are very useful, and, as I mentioned above, response to their customer's feedback.

User Friendly, great reporting, a huge time saver for us.

They make a lot of changes. In my opinion this is a good thing but some users who are not as tech savvy may not like it.

Ease of use

That it didn't come out 10 years ago.

Jazz meets all the needs for taking your hiring process digital. It's easy to receive resumes and communicate with applicants via the platform's messaging system, which handily assigns anonymous email addresses to both you and the user. You can also get the messages forwarded to your email of choice. The dashboard view makes it easy to sort where you are in the hiring process and star priority candidates.

Even though Jazz is packed with features, there are some things that are not intuitive about its design, or are not well thought out. For example, if a user changes the platform's notification settings, it changes them for all users. Other technology platforms have trained us to expect individual control over notifications and messaging alerts, but that is not the case here. It also takes some getting used to in order to find the view that works best. You can have a dashboard with just the candidates and jobs you are hiring for, but the default is to see all the applicants who have applied for every job. Even things like the comments field suffer from basic UI so you're not sure if your comment was recorded or not. They're not insurmountable obstacles, but can be small annoyances that make the platform less than perfect to use.

This software is great for both applicant and employer. I know when I've applied for jobs, I've had my complaints with the application system, and as an employer - I love to make that experience as streamlined and headache-free as possible.

You have the ability to pre-screen w/ a few questions - that can weed out candidates who don't have the required prereqs- and has given us more-qualified candidates as a result. Always great to have less throw-away resumes to weed through. I'm all for anything that makes our jobs easier here.

We haven't needed the premium support, but if we did we are not currently paying for it. Just one thing to think about.

Jazz continues to add updates to their system. They listen to their customers and try to make the overall function of Jazz user friendly, I believe they have accomplished that.

The only cons I have right now is some of their tracking features need updated and the calendar feature. For example, it does not track who I email a resume to and the calendar function is low level.

The software is easy to use and can be customized to meet specific needs. If there is ever a feature or process that has room for improvement, the feature request team is very receptive to updating and implementing quickly.

While its very helpful in getting the data needed, the functionality of the reporting feature doesn't exactly meet our specific needs.

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.