Opiniones de Clio

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1672 opiniones

- Sector: Sistema judicial
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Opiniones sobre Clio
Revisado el 21/8/2023
En general la herramienta es útil y ofrece un buen servicio de atención al cliente además de poder...
En general la herramienta es útil y ofrece un buen servicio de atención al cliente además de poder hacer los respectivos informes personalizados.
Puntos a favor
Ofrece un buen servicio de atención al cliente con flexibilidad y asequibilidad.
Desventajas
Me gustaría tener más opciones para personalizar los informes. Fuera de eso bastante bien.
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Clios
Revisado el 3/11/2022
Puntos a favor
Clios es veloz,rapido,facil en la carga de los datos
Desventajas
No deja almacenar muchos datos y informes

- Sector: Servicios jurídicos
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solo Practitioner Recommends Clio
Revisado el 23/1/2024
My experience with Clio has been excellent. Although Clio was not intuitive at first, it became so...
My experience with Clio has been excellent. Although Clio was not intuitive at first, it became so after a few months. The support has been excellent. Also, I have found Clio responsive to suggestions for improvement.
Puntos a favor
For a reasonable price, Clio includes a number of useful features in one package: DocuSign capacity, billing, trust accounting, document creation, hourly billing tracking, and of course management of cases and case loads.
Desventajas
Clio's method of running credit card or ACH fees and then tracking them is a bit frustrating. I do appreciate the fact that the fees are not taken from the trust fund.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Hop on the Clio train, it's going places!
Revisado el 24/10/2024
I almost switched services this year but Clio's offerings have simply exploded into a massively...
I almost switched services this year but Clio's offerings have simply exploded into a massively functional and efficient management software
Puntos a favor
I love the expansive growth coming down the pipeline. I started with simple document automations with Manage and Clio continues to acquire new features to aid in running my firm and continues to refine those features. Along with the 200+ integrations, Clio dominates the market for a reason
Desventajas
It used to be a bit unsophisticated in terms of functionality but they listen to their clients and they get better every day
Razones para cambiar a Clio
Pricing is excellent; additional features are the Lynch pin. I want all my services in one place, not spread between platforms- Sector: Práctica de la abogacía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Fallen far from grace
Revisado el 23/4/2024
Awful. They look great at first glance given the supposed breadth of features they have, but when...
Awful. They look great at first glance given the supposed breadth of features they have, but when they start removing features without notice or you experience any problem with their software at all, it is all but guaranteed that they will be completely unable to assist and you will be left paying full price for a program that, at best, half works.
Puntos a favor
Clio used to have responsive and helpful customer support, but that was years ago! It was once easy to track and link payments to client matters, run useful reports, and handle cloud-based documents, but recently the software has seen nothing but bugs.
Desventajas
Clio is plagued with bugs and its cloud-based document system stops working entirely every few weeks or so, requiring a complete reinstallation of the desktop launcher. Clio also, without any notice at all, removed certain features that allowed for the linking of card payments from Clio Scheduler (a sister program), retroactively recharacterizing ALL prior card payments in a completely different manner and ruining my firm's entire accounting system overnight. Clio tech support is worthless and is never aware of any issues brought up to them about the software, no matter how debilitating the issue may be, and they endlessly put you on hold to "talk ton their team" while stalling and asking for more screenshots of the issue, only to tell you a week later that they can't help you. The software has fallen far from grace and serves only to be a very expensive patchwork of buggy integrations, paired with tech support that doesn't understand any of the details of their own program.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Superb law firm specific client service system
Revisado el 6/12/2024
Very good overall cloud base service for law firms
Very good overall cloud base service for law firms
Puntos a favor
Clio gets the job done. Document uploading, e-signing documents, and a client communication portal, you name it.
Desventajas
Pricey service as you add more licenses within the firm.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clio is a key part of our firm and helps us achieve more! Highly recommended.
Revisado el 24/10/2024
I know that by using Clio, they will constantly be improving and that I will always get the...
I know that by using Clio, they will constantly be improving and that I will always get the customer service when I need it. Relying on Clio for over 13 years, I feel my files are organized, my communications are streamlined, and I know I'm giving better service to my clients because of Clio.
Puntos a favor
Clio is a great foundation for our firm. I am a long time Clio user, over 13 years now. I have seen it grow and improve. Some things have stayed the same - excellent customer service, minimal to no downtime. It replaces at least one full time employee with the automated reminders, calendaring, etc. Not only do I organize my digital client files in Clio, I track all my payments and trust accounting, I am able to have team member accountability through task tracking, we have regular and effective communication with the clients through the Clio Client portal. When I'm using Clio, it helps me be a better lawyer, it helps me focus more on my clients, and keep my clients happy through great communication.
Desventajas
While it has all the basic features in a package to choose from, there are parts you have to pay to add on. Clio Grow for intaking new clients, meshes great with Clio Manage but it does have an extra cost. The document template feature that is built in is okay, and the add-on Clio Draft is supposed to be a lot better but it's at additional cost and a bit difficult for me to intuitively figure out. It's costly to have Clio, but it does save having an extra employee and saves from missing a deadline and having client's complain due to lack of communication, so to me it's worth the cost.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Game Changer
Revisado el 24/10/2024
It's amazing how after you realize all that you can do, your eyes widen and the time saving...
It's amazing how after you realize all that you can do, your eyes widen and the time saving features become apparent. I am now proud to offer my clients services that other firms in my area are not offering.
Puntos a favor
Completely changes how I handle matters and communicate with clients and staff. One central location for all things "client". I like that Clio is big enough for developers to want to work with Clio and there are hundreds of integrations that can be used with Clio. The customer support is always right there when needed, helpful and instructive. The knowledge "library" is vast and always helpful.
Desventajas
My only complaint about Clio is even though the onboarding training was extensive and helpful, this was such a big change for me and my firm we literally had to rethink our "workflows". I wish there was available from Clio a service that we could hire to sort of guide us and tell us what changes we should be making to get ready for Clio. I did end up speaking with a consultant and it will be fine I just wish at the beginning of the process Clio offered this service (maybe they do and I missed it).
Alternativas consideradas
LEAPRazones para cambiar a Clio
Didn't do half of what clio could do. I did not have confidence that they were headed in the right direction as a company that understood what my needs were.- Sector: Práctica de la abogacía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Helpful Product
Revisado el 12/12/2024
Puntos a favor
Being able to manage time, billing, documents, and client communication in one platform.
Desventajas
The price -- it's really expensive, and it just keeps going up.
- Sector: Servicios jurídicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clio is great!
Revisado el 16/12/2024
My overall experience with clio has been great, especially with the new medical treatment tabs, it...
My overall experience with clio has been great, especially with the new medical treatment tabs, it helps make my life easier
Puntos a favor
I love how easy clio is to use and all of the most important information is on the main page of a case
Desventajas
I least like the layout of clio, I think it could be laid out a little better
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome product, saved us money and earned us even more.
Revisado el 10/12/2024
Puntos a favor
I have loved how much Clio integrates with other programs. I love how easy billing it and how it's helped us grow as a firm.
Desventajas
I would like to see better reports to generate.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A Solid Start
Revisado el 4/12/2024
My overall experience is satisfactory. Nothing to bad to complain about or too great to be excited.
My overall experience is satisfactory. Nothing to bad to complain about or too great to be excited.
Puntos a favor
What I like most is how versatile the program is and that you can customize and build it out to your needs
Desventajas
What I like least is that some of the features are not as intuitive as the competitors.
- Sector: Servicios jurídicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clio Exceeds Our Expectations Every Time
Revisado el 24/10/2024
Switching over to Clio was one of the best decisions our law firm ever made.
Switching over to Clio was one of the best decisions our law firm ever made.
Puntos a favor
Clio is very user friendly. The company is extremely responsive to client input with regards to product enhancements.
Desventajas
I honestly cannot think of anything I don’t like.
- Sector: Servicios jurídicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Switching from PC Law to Clio
Revisado el 24/10/2024
Our experience with Clio has been excellent. Their entire team is responsive, they outsourced the...
Our experience with Clio has been excellent. Their entire team is responsive, they outsourced the data transfer to some excellent referrals also making the transition easier than anticipated
Puntos a favor
Customer service is extremely helpful and responsive, our representative is also very responsive and knowledgeable. Programs are fairly easy to use. Transition from previous software was easier than anticipated
Desventajas
We have a different way of inputting payments so it was a bit cumbersome but we have now learned how to work around these issues
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Clio is Rock Solid
Revisado el 24/10/2024
A very intuitive platform. Well-funded and increasingly improving.
A very intuitive platform. Well-funded and increasingly improving.
Puntos a favor
Very accurate and reliable software. Customer service is very responsive. they appear to take suggestions well for enhancements.
Desventajas
Minor complaints about user access/authorizations. However, software roadmap contemplates fixes.
Alternativas consideradas
LEAPRazones para elegir Clio
PC Law was being twilighted. Not a stable platform.Razones para cambiar a Clio
Better platform. Heavy outside investment- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy Peasy
Revisado el 12/12/2023
We really have benefitted from our switch to Clio: we are able to track files better, share...
We really have benefitted from our switch to Clio: we are able to track files better, share calendars better, and invoices don't get forgotten anymore.
Puntos a favor
We love the invoicing the most - we are sure we have re-captured getting paid for many files we used to not be able to track and get paid for. Now we can send an invoice online and get paid online too. Making a bill is quick and easy, and our staff even thinks fun!
Desventajas
We were considering moving our document storage to Clio, but we couldn't preset files with our folder organization system and it seemed more difficult to attach files to emails, so we didn't end up doing this. Also, when sending an email from Clio, I would prefer that it auto-saves it to the Clio file.
Alternativas consideradas
MyCaseRazones para elegir Clio
Amicus was "clunky" - it was not cloud based, didn't connect with our cell phones (so we couldn't see our calendar), and document management and billing was not easy.Software anterior
Amicus AttorneyRazones para cambiar a Clio
The look of the software was very clean and we loved the ability to code different types of events on our calendar by color, that is how we organize our files. It was intuitive and easy to use, while not offering an overwhelming number of services we didn't need.- Sector: Práctica de la abogacía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Couldn't Live Without Clio Manage and Clio Grow
Revisado el 12/12/2023
Excellent. I highly recommend Clio and it is worth the cost. I also appreciate the ongoing CLE...
Excellent. I highly recommend Clio and it is worth the cost. I also appreciate the ongoing CLE opportunities, some of which are free.
Puntos a favor
Clio helped me hit the ground running when I opened my solo practice. Nearly every feature is user intuitive, and I have already been delighted to see Clio continue to upgrade its services in the two years I have used them. I couldn't survive (i.e. stay organized) without all of its features, billing, document e-signature service, and access to its partner, Proof for service of process.
Desventajas
Initially I was disappointed that Clio Grow and Clio Manage didn't "talk" to one another. I love Clio Grow to keep track of leads and potential clients, and I like the ability to transfer a file over to Clio Manage. I didn't like that they weren't truly in sync. However, Clio has worked to solve that pet peeve and is continuing to make improvements.
Alternativas consideradas
MyCaseRazones para elegir Clio
No access to government system when opened own practiceRazones para cambiar a Clio
I was impressed by their sales presentation, the ability to track payments in the trust account and operating account, and it was highly recommended by a colleague I trust. She was not wrong. When another colleague opened her practice next door, I recommended Clio and she also loves it.- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Clio is a great tool
Revisado el 12/6/2024
Overall Clio is a good tool that helps to keep you focused on earnings. It does glitch from time to...
Overall Clio is a good tool that helps to keep you focused on earnings. It does glitch from time to time but my experience is that most legal software does that. I appreciate the fact that Clio seems to be constantly improving and they are open to user feedback. The support is also excellent.
Puntos a favor
I like the interface and I like that Clio focuses on profitability and showing you your earnings. I love the ease of billing and the preset feature for reports.
Desventajas
Clio tends to have latency issues. I would also like it if Clio would automatically add time entries for completed tasks with estimated times on them.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Clio Review from AWL
Revisado el 24/1/2024
The platforms, both Manage and Grow, are user friendly and I have had a great experience with the...
The platforms, both Manage and Grow, are user friendly and I have had a great experience with the software. I like that there aren't rollout after rollout of changes. I enjoy updates and accept them but I like that it's not a weekly occurrence (like Quickbooks). I have recommended Clio to others and will continue to use Clio.
Puntos a favor
Overall Clio is very user friendly. My clients who have commented on the use of Clio have had positive feedback as well. I like that there are training videos and customer service has been great the few times I've called. The integration with my Google Workspace and now having their own credit card processing fees is great too! This year I'm utilizing the Dashboard more, both on Manage and Grow and I do like how it works. It helps me stay productive.
Desventajas
For sections I haven't used as much, I have difficulty finding my way back to them after stumbling upon them. I would like to be able to attach receipts for reimbursable expenses to client's invoices. I would like to be able to mark client matters and/or client invoices as mail only so I know when to print the invoices and mail them to clients.
Alternativas consideradas
QuickBooks OnlineRazones para cambiar a Clio
I had Quickbooks at my previous firm and I hated their program. My boss was always on the phone with them because something wasn't working correctly. Every time I went to log time the format had changed. It is expensive. Clio was recommended by both bar associations that I am a member of and the free trial went very well for me.- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Clio Meets My Firm's Needs
Revisado el 22/4/2024
I'm still in the process of moving all my files from Firm Central to Clio. But so far, I'm very...
I'm still in the process of moving all my files from Firm Central to Clio. But so far, I'm very satisfied.
Puntos a favor
I came to Clio because Thomson Reuters discontinued its Firm Central case-management product, and I needed a replacement. Clio has all the functionality that Firm Central did, but in a more logical, easier to use interface. I found that, with minimal instruction, I was able to get up and running. The Clio onboarding process was very effective.
Desventajas
Clio was designated by Thomson Reuters as its preferred partner to replace Firm Central. In that role, I would have expected the Clio team to have been a little more up-to-speed on the best way to migrate from Firm Central to Clio. Clio's team does migrate your data, and that went very smoothly. But "data" doesn't include documents, which is the bulk of what we were storing in Firm Central. Clio has no advice on how to move those documents. They simply recommended three third-party vendors. I contacted the one that advertises that it specializes in migration to Clio. It was going to charge me $3,000 to upload my files into Clio. But I'd still have to figure out how to get them out of Firm Central, which was my major challenge. Once I had them downloaded, Clio makes it easy to upload. At any rate, Firm Central's instructions were helpful, and the process went fairly smoothly.
- Sector: Servicios jurídicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Comprehensive CRM Platform Geared towards Legal Work
Revisado el 25/10/2024
Overally, I've been using it for a few years now with my own firm. I used it at a few previous...
Overally, I've been using it for a few years now with my own firm. I used it at a few previous firms and I don't ever really see myself changing.
Puntos a favor
I like that it is a comprehensive CRM system that is geared towards legal. I can invoice with it, add new clients, retain documents, generate documents, you name it.
Desventajas
I think some features could be a little more user-friendly, but I think they are constantly working on that. It takes time to get all the bugs out of any technology.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best legal software I have ever used!
Revisado el 24/10/2024
I have had nothing but great experiences with Clio
I have had nothing but great experiences with Clio
Puntos a favor
i like that I am able to streamline the intake process in Clio Grow and then pass the baton to my colleagues seamlessly in Clio Manage and Clio Draft
Desventajas
There are still some things that need improvement, but i love that the support team is always so helpful and try to find workarounds for me, and then they take our suggestions seriously and send those to their design team to try to figure out how to put those suggestions in action.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly Recommend!
Revisado el 24/10/2024
It is a very comprehensive system and I would recommend it to law firms of any size!
It is a very comprehensive system and I would recommend it to law firms of any size!
Puntos a favor
It captures all of the information needed to work on a file in one place and allows me to be much more productive.
Desventajas
Clio does not yet work with Connecticut Probate Courts to be able to upload documents directly to their system.
- Sector: Comercio minorista
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
manages everything better
Revisado el 22/11/2024
it is an excellent software for legal procedures that makes everything easier to organize and that...
it is an excellent software for legal procedures that makes everything easier to organize and that clients feel satisfied with quick procedures
Puntos a favor
it has been a software that facilitates daily tasks that could require a lot of time, with clio it is easier to invoice, appointment reminders and have all the documents in one place to access them from anywhere without having to be in the office with the physical documentation
its security and reliability allow you to have all the documents in the cloud with the certainty that nothing will happen to them and they will be protected
Desventajas
in my use I have not detected anything that I dislike and I feel that everything has worked correctly without causing any problems
- Sector: Práctica de la abogacía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly recommend
Revisado el 15/3/2024
Very good - any contact I've had with any staff member, from sales to onboarding to support has...
Very good - any contact I've had with any staff member, from sales to onboarding to support has been excellent.
Puntos a favor
I've been using Clio Manage since I started by firm in 2020 and find it to be very responsive to my needs. I've recently also started to use Clio Grow which I hadn't really thought would make a whole lot of difference to me, but I couldn't have been more wrong. I enjoy the interface, the support is good, it does what I need it to. Highly recommend it.
Desventajas
The initial onboarding was great, but once you're up and running, you're left alone. Fair enough, but I suspect there are features that I could be using and would be beneficial to me, that I don't know about either because they didn't exist when I was onboarded, or I didn't need them initially and I've forgotten they exist. This could be fixed by a 6 month review or 1 year review, but it's not critical. Perhaps for firms with more users/wider range of services, they'd pick this up and follow it up with Clio. It's hard to follow up on something you don't know exists.